Client: SaaS based customer engagement and retention

Our Engagement: Legal Advisory-Created a single point window for all legal issues in the organization

Actions carried out:

• Worked closely with the sales team to negotiate and execute SaaS Customer Contracts for India/ US/ EU/ EMEA and South East Asia
• Implemented GDPR documentation protocol
• Advised on marketing and IPR infringement issues by competitors
• Created Legal SOPs and playbooks for various departments
• Robust employment documentation-policies, employments agreements, NDAs

Impact:

• Successfully executed >100 SaaS Enterprise Contracts globally
• Reduced liability burden on the organization in terms of commercial exposure through customer contracts
• Curtailed data breaches by utilizing stringent enforceable legal measures