Client: SaaS based customer engagement and retention

Our Engagement: Legal Advisory-Created a single point window for all legal issues in the organization

Actions carried out:

  • Worked closely with the sales team to negotiate and execute SaaS Customer Contracts for India/ US/ EU/ EMEA and South East Asia
  • Implemented GDPR documentation protocol
  • Advised on marketing and IPR infringement issues by competitors
  • Created Legal SOPs and playbooks for various departments
  • Robust employment documentation-policies, employments agreements, NDAs

Impact:

  • Successfully executed >100 SaaS Enterprise Contracts globally
  • Reduced liability burden on the organization in terms of commercial exposure through customer contracts
  • Curtailed data breaches by utilizing stringent enforceable legal measures
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