Data we collect
During your use of the website, we may collect Personal Information and non-personal information from you (whether directly from you or using technologies such as cookies, framed links, cursor tracking, traffic data/ metadata, etc.) (“Information”).
By providing any Personal Information to us, including without limitation your name, contact details, professional and/or employment details, billing details, information relating to any legal proceedings, transactions or other business dealings (provided for the purpose of seeking services from Treelife), etc., you warrant and provide your consent for Treelife to collect, store and process such information for the purposes described below.
Use of Data:
The Information we collect may be used for:
- Providing or making proposals for services, and communicating relevant details for the same;
- Communicating relevant newsletters, updates, and other information about recent, ongoing, or upcoming developments, events, and more;
- Analysing user behaviours and trends;
- To verify your identity and prevent fraud or other unauthorized or illegal activity;
- Where required under applicable law (a) to comply with legal process; (b) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; or (c) to protect operations or investigating security incidents; and/or
- Any activities necessary for the aforesaid uses.
We collect and store Personal Information in a segregated manner, however the same is used in an aggregated manner to manage our relationship with you, our partners or any third parties.
Confidentiality, Disclosure and Transfer:
Treelife does not sell personal data. We will keep your Information confidential, except where required to be disclosed at your instruction and/or to the extent required under applicable laws.
Treelife strives to protect Personal Information during transmission and receipt by following generally acceptable industry standards.
Treelife’s security practices and procedures include measures to deal with any suspected data breach and are periodically reviewed and audited by a certified auditor approved by the Government. In the event that you have any reason to believe that there has been a data breach, kindly inform Treelife on [email protected].
Data collected in and transferred from the European Economic Area:
Data which we collect from you may be stored and processed in and transferred to countries outside of the EEA. For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA.
We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Cookie is a small data file that is sent to or accessed from your device when you use the website (“Cookies”). We may use Information from Cookies for the following purposes:
- Traffic monitoring;
- IP address from which you access the website;
- Type of device and operating system used to access the website;
- Date and time of access to the website;
- Pages that you visit.
Rights in your Data
You have the following rights in relation to your Data and shall be duly notified of the completion of the following, should you opt to choose one or more of the following:
- Right to access – the right to request (i) copies of the information we hold about you at any time; (ii) the processing activities undertaken by us with respect to your Personal Information; (iii) the data controller’s identity (i.e., information about persons who control the manner in which your Personal Information is processed); (iv) the entities or categories of entities to whom your Personal Information may be transferred, or (v) that we modify, update or delete such information.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems where:
- it is no longer needed for the purposes for which it was collected; or
- You have withdrawn Your consent (where the data processing was based on consent); or
- following a successful right to object (see right to object); or
- it has been processed unlawfully; or
- to comply with any legal obligations of Treelife.
We are not required to comply with tour request to erase Personal Information if the processing of your Personal Information is necessary (a) for compliance with a legal obligation; (b) or for the establishment, exercise or defence of legal claims.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy or transfer your Data.
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
- Right to withdraw consent – you can withdraw consent at any time.
- Right to unsubscribe – You may always opt-out of receiving future e-mail messages and newsletters from Treelife. We provide you with the opportunity to opt-out of receiving communications by choosing the appropriate options for unsubscribing under your emails. To opt-out, you can also send us a message at [email protected].
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected] and [email protected].
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.
“CCPA” means California Consumer Privacy Act, 2018;
“CPRA” means California Privacy Rights Act.
“Cookies” means a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website;
“Data” means collectively all Information that you submit on the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
“Data Protection Laws” means any applicable law relating to the processing of personal Data, including but not limited to the DPDPA, Directive 96/46/EC (Data Protection Directive) or the GDPR, CCPA/CPRA and any other laws, regulations and secondary legislation;
“DPDPA” means the Digital Personal Data Protection Act of 2023.
“GDPR” means the General Data Protection Regulation (EU) 2016/679;
“Personal Information” has the meaning given to the term under the applicable Data Protection Laws, and without prejudice to the specificity of such laws, including Information which can be used to identify a person;