Taxation of Social Media Influencers

Current Context

Social media influencers are individuals who are engaged online in building a community platform via social media channels like Instagram, Facebook, Youtube, TikTok and many others.

During the 2020 Covid pandemic, there was an exponential increase in the number of influencers and content creators surfacing on these platforms. They were seen garnering a huge number of followers and brand partnerships.

With TV advertising decreasing and companies wanting to increase their digital brand awareness, brands nowadays reach out to influencers for promotions. Typically influencers receive freebies consisting of branded products as “PR packages” or affiliate coupon codes (customised with the influencer’s name) in exchange for the influencer promoting the brand’s product on their social platforms. This is referred to as a “Barter Collaboration” wherein an influencer receives a PR package and in return tries out the product or service and reviews it for the public. There is no money involved in this entire process.

New Development

Section 194R of Income Tax Act, 1961 : Deduction of tax on benefit or perquisite in respect of business or profession

194R. (1) Any person responsible for providing to a resident, any benefit or perquisite, whether convertible into money or not, arising from business or the exercise of a profession, by such resident, shall ensure that tax has been deducted in respect of such benefit or perquisite at the rate of 10% of the total value of such benefit or perquisite before providing the benefit or perquisite to such resident:

Businesses are not required to withhold TDS under the provisions of this section in the following cases: If the total value of the benefit or perquisite provided or likely to be provided to a resident does not exceed INR 20,000/- in a financial year.

If such benefit or perquisite is being provided by an individual or Hindu Undivided Family (HUF) with total sales, receipts, or turnover less than INR 1 crore (for businesses) or INR 50 lakhs (for professions) in a financial year.

This section was inserted in the Finance Act, 2022 and shall be effective from July 1, 2022.

“Person responsible for providing” means the person providing such benefit or perquisite, or in case of a company, the company itself including the principal officer.

Analysis of the new provision

In an interesting development, social media influencers will now receive PR Packages after the brand deducts tax at 10% of the value of the products sent (provided the influencer decides to keep the products). This regulation has come as a response to the fact that many influencers were not showing gifts received from brands as promotional income since no actual payment was made to them.

Impact on Influencers

Universally, individuals prefer being paid in cash than in-kind. Many influencers believe that this is a positive change since the content creation industry was not recognised as a “serious” profession. Now that it has finally come within the purview of the Indian Government so as to adapt a concrete framework for it, it reflects a change in the perspective towards the industry.

Impact on Brands

Up until now, the process was fairly smooth for brands, social media managers or management agencies would share a list of suitable influencers with the brand; the brand would approve and accordingly then send PR packages to influencers to promote. Since barter deals were very common in the industry, companies used to send products out to multiple influencers ranging from micro-influencers to big names in the industry with over 1-2 million followers. Now brands will have to prepare a curated list of influencers and content creators that they wish to partner with, and carefully vet and send their products to an exclusive list of influencers owing to requisite tax compliances, and needing to keep a track of which influencer has decided to keep which product or which one has sent it back to the brand.

In conclusion, be aware of the TDS implications and comply with the necessary regulations while engaging in any digital marketing services, gifting activities, or influencer marketing.

FAQs

Q: What is the significance of social media influencers in today’s digital landscape?

A: Social media influencers play a significant role in building online communities and promoting brands through popular social media platforms like Instagram, Facebook, YouTube, TikTok, and others. They have gained immense popularity and influence, especially during the COVID-19 pandemic, and are sought after by brands for digital brand awareness.

Q: How do social media influencers collaborate with brands for promotions?

A: Social media influencers collaborate with brands by promoting their products or services on their social media platforms. This collaboration can take various forms, including sponsored posts, product reviews, giveaways, and brand partnerships. Influencers may receive freebies or affiliate coupon codes from brands in exchange for promoting their offerings to their followers.

Q: What is a “Barter Collaboration” in the context of social media influencers?

A: A “Barter Collaboration” refers to an arrangement where social media influencers receive PR packages or free products from brands in exchange for promoting the brand’s products or services on their social media platforms. In this arrangement, no money is exchanged between the influencer and the brand.

Q: What is Section 194R of the Income Tax Act, 1961, and how does it apply to social media influencers?

A: Section 194R of the Income Tax Act, 1961 is a provision that mandates the deduction of tax on benefits or perquisites received by residents from businesses or professions. It applies to social media influencers when they receive benefits or perquisites from brands, even if those benefits are non-monetary in nature.

Q: When does Section 194R apply to social media influencers?

A: Section 194R applies to social media influencers when the total value of the benefits or perquisites they receive from a brand exceeds INR 20,000 in a financial year.

Additionally, this section applies if the benefits are received from any person [other than an individual or Hindu Undivided Family (HUF) having total sales/ receipts/ turnover of less than INR 1 crore (for businesses) or INR 50 lakhs (for professions) in a financial year.]

Q: When did the new provision regarding taxation of social media influencers come into effect?

A: The new provision regarding the taxation of social media influencers, Section 194R, was inserted in the Finance Act, 2022 and became effective from July 1, 2022.

Q: What is the impact of the new provision on social media influencers?

A: The new provision requires brands to deduct 10% tax on the value of the products provided to social media influencers as PR packages. This change ensures that influencers are taxed on the promotional benefits they receive, even if no actual payment is made to them. This may lead influencers to prefer paid partnerships over barter deals and brings the content creation industry under the purview of the Indian Government.

Q: How might the new provision change the way influencers engage with brands?

A: The new provision may lead influencers to prefer paid partnerships over barter collaborations since both types of income are now taxable. Influencers may also view this change positively as it brings the content creation industry into a recognized framework and reflects a change in the industry’s perception.

Q: How does the taxation rule affect brands working with social media influencers?

A: Brands will need to adapt to the taxation rule by preparing curated lists of influencers they wish to partner with and carefully vetting and sending products only to those influencers. Brands will also need to comply with tax regulations and keep track of which influencer keeps the products and which ones return them.

Gearing up to file your Income Tax Return!

Get Ready to File Your Income Tax Return (ITR) – A Comprehensive Guide for AY 2023-2024

As the deadline for filing your Income Tax Returns approaches, it’s time to prepare everything you need to know about filing your ITR. The due date for filing ITR for AY 2022-2023 is July 31, 2023, if audit is not applicable and October 31, 2023, if audit is applicable. It’s essential to file your ITR on time and disclose all your incomes accurately and completely.

To ensure the accuracy and completeness of the information requested by the Income Tax Department in the applicable ITR form, you should keep all the required documents handy in advance and be ready with up-to-date information. Here are some essential things to keep in mind while filing your ITR.

New Vs. Old Tax Regime

The government introduced a new optional tax regime in Budget 2020. From FY 2020-2021 onwards, individual taxpayers can choose between two tax regimes. Under the new regime, taxpayers can offer their income to tax at a lower slab rate. However, they need to forgo various deductions and exemptions available under the old regime. Taxpayers are generally advised to choose the regime at the beginning of the year. However, if you were unable to make planned investments or expenses against which you could claim the tax deduction under the old regime, you can switch to the new regime provided it leads to lower tax liability for you. The slab rates for Assessment Year 2023-24 (AY 2023-24) are as below :

Gearing up to file your Income Tax Return!

ITR Forms 

Choosing the appropriate ITR form for filing your Income Tax Returns is crucial. Failure to do so can result in your return not getting processed by the income tax department. The selection of ITR form is based on the nature of income or the category to which the taxpayer belongs. You are most likely to receive a defect notice from the department if you file an incorrect return form, which must be rectified within the specified time limit.

ITR 1 (SAHAJ)

This form is for Resident Individuals and Hindu Undivided Family (HUF) having total income up to INR 50 lakh from Salaries, One House Property, and Other Sources (Interest, Dividend, etc.).

ITR 2 

This form is for Individuals and HUFs having income from Salaries, House Properties (more than one house property), and Other Sources more than INR 50 lakhs. Individuals having Income from Capital Gains, Foreign Income/Foreign Assets also need to file this ITR Form. It is also applicable for Individuals/HUFs holding unlisted equity shares or directorship in a Company.

ITR 3 

This form is for ​Individuals or HUFs having income from ‘profits and gains of business or profession’ from a proprietary business or profession. ​​​ ITR 3 is also required to be filed by a person whose income chargeable to tax under the head “Profits and gains of business or profession” is in the nature of interest, salary, bonus, commission or remuneration, due to, or received by them from a partnership firm.

ITR 4 (SUGAM)

This form is for Resident Individuals/HUFs/Firms (Other than LLP)​ whose total income for the year includes:

(a) Business income computed as per the provisions of section 44AD or​ 44AE of the Income Tax Act, 1961; or​;

(b) Income from Profession as computed as per the provisions of​ section 44ADA of the Income Tax Act, 1961; or

(c) Income from salary/pension up to INR 50 lakhs; or

(d) Income from one house property (excluding cases where loss is brought forward from previous years); and/or sources of income, and ensure that all required information is accurately and completely disclosed in the appropriate ITR form.

ITR 5

ITR 5 is for firms, Limited Liability Partnerships (LLP), Association of Persons (AOP), (Body of Individuals (BOI), Artificial Juridical Person (AJP), Estate of deceased, Estate of insolvent, Business trust and investment fund.

ITR 6

ITR 6 is for Companies other than companies claiming exemption under section 11 (Income from property held for charitable or religious purposes). This return has to be filed electronically only.

ITR 7

ITR 7 is to be filed by persons including companies required to furnish returns under section 139(4A)/section 139(4B)/section 139(4C)/section 139(4D)/section 139(4E)/section 139(4F).

DEDUCTIONS

There are several deductions that each individual is eligible to claim in his/her ITR. It is very important to claim a deduction based on investments done during the year under Section 80C, 80CCC, and 80CCD, of the Income Tax Act, 1961. For example, interest on NSC will be first added to income from other sources and then it can be claimed for deduction under Section 80C. Similarly, Principal Repayment of Home Loan, Investments made in PPF, etc. are eligible for claiming deductions under section 80C. However, the maximum deduction available is INR 1,50,000 as mentioned in Section 80E. The assessees can also claim deduction for Premium on Mediclaim (Section 80D), Donations (Section 80G), Interest on Education Loan taken for self, spouse, children for higher studies (Section 80E), etc.

TDS and TCS details 

Tax deducted at Source (TDS) and Tax Collected at Source (TCS) should be correctly mentioned in the ITR in order to avoid any issues while processing returns. Incorrect particulars can lead to notice being issued and penalty being levied. It is important to check Form 26AS before filing the ITR. Form 26AS includes all the income details, TDS, advance tax paid by you, self-assessment tax, etc. A salaried person must cross verify the details in Form 16 issued by the employer with Form 26AS. In a case where the TDS is not reflected in Form 26AS, you will not get a credit for tax deductions that are not mentioned therein. It is the taxpayer’s obligation to make sure that the information in Form 26AS is up-to-date and correct.

OTHER IMPORTANT POINTS 

  1. Clubbed income – If there is any income of a minor child or spouse that is clubbed in the hands of the taxpayer, it must be disclosed in the form.
  2. Exempt income – The details about all the income earned during the previous year must be filled out in the ITR including such incomes which are exempted from tax. Exempt Income should be separately mentioned in the schedule for reporting tax-exempt income in the ITR.
  3. Bank account details – it is mandatory for every assessee to mention the bank details of all the bank accounts held by them. In case of multiple bank accounts, you need to select one account in which you want to receive refunds.
  4. Details of unlisted equity shares held – A taxpayer is required to mention details of unlisted equity shares held by him/her. Details such as name and Permanent Account Number (PAN) of the company, number of shares acquired and sold during the year.
  5. Schedule of assets and liabilities – Individual taxpayers who have net taxable income of more than Rs 50 lakh in a financial year are required to report details of specified assets such as land, building, movable assets, bank accounts, shares & bonds and the corresponding liabilities against those assets if any. This disclosure is to be made in Schedule AL (Assets and Liabilities).
  6. Profit on sale of jewellery, paintings and more – The items such as jewellery, archaeological collections, sculptures, drawings, paintings are counted as capital assets by the Income Tax Department. So, any capital gain from selling such items must be mentioned in the ITR.

Filing an Income Tax Return can be a daunting task, but with proper planning, organization, and knowledge of the relevant rules and regulations, it can be completed smoothly and successfully. So, as the deadline for filing Income Tax Returns approaches, make sure to gather all the necessary documents and information, select the appropriate ITR form, and file your return with complete and accurate disclosure of all incomes and deductions.

FAQs about ITR

Sure, here are 5 frequently asked questions (FAQs) about filing Income Tax Returns (ITR):

1. When is the deadline to file ITR for Assessment Year (AY) 2023-24?

The deadline to file ITR for the financial year 2022-2023 (AY 2023-24) is July 31, 2023, for individuals and non-audit cases. However, for businesses and entities that require audit, the deadline is October 31, 2023.

2. Do I need to file ITR if my income is below the taxable limit?

If your total income is below the taxable limit of Rs. 2.5 lakh, then you are not required to file ITR. It’s important to note that even if your income is below the taxable limit, there may be circumstances where filing an ITR voluntarily can be beneficial. For example:

  1. Claiming a refund: If you have paid taxes deducted at source (TDS) or advance tax, you can file an ITR to claim a refund of the excess tax paid.
  2. Establishing financial records: Filing an ITR can help establish a record of your income and financial activities, which may be useful for various purposes like loan applications, visa processing, or applying for government schemes.
  3. Carrying forward losses: If you have incurred a loss in a particular financial year, filing an ITR can enable you to carry forward those losses for set-off against future taxable income.

It’s always advisable to consult with a qualified tax professional or refer to the latest guidelines issued by the Income Tax Department of India to ensure compliance with the applicable tax laws.

3. What are the documents required to file ITR?

The documents required to file ITR include your

  • PAN card,
  • Form 16/16A,
  •  salary slips,
  • bank statements,
  • investment proofs,
  • and any other relevant document related to your income or tax deductions like PPF, Home loan documents, LIC , Mediclaim , etc..

4. Can I file ITR online?

Yes, you can file ITR online through the Income Tax Department’s e-filing portal. You need to register on the portal using your PAN.

5. What are the consequences of not filing ITR?

If you are liable to file an ITR and fail to do so, you may be subject to penalties and interest charges. The penalty can range from a minimum of Rs. 5,000 up to Rs. 10,000, depending on the time and circumstances of non-compliance. Additionally, interest may be levied on any unpaid taxes. Further, filing an ITR allows you to claim any tax refunds due to you. By not filing, you forfeit the opportunity to receive any refunds for excess tax paid.

Insights on Metaverse

Introduction

The word “metaverse” was originally coined by an American writer, Neal Town Stephenson, in his 1992 science fiction novel Snow Crash. In his book, Stephenson described the Metaverse as an all-encompassing digital world that exists parallel to the real world.

The Metaverse is a highly scalable, persistent network of interconnected virtual worlds where people may work, connect, do business, play, and even create in real-time. It immerses the user in the virtual environment completely using virtualization and advanced technologies (Augmented Reality (AR), Virtual Reality (VR), haptic sensors, and so on). This means that the user can interact in real-time with a world that is constantly available and accessible.

It’s essentially a computer-generated three-dimensional world where users may interact with one other and items. The Metaverse has no limits or bounds because it is a virtual universe. Nothing is off-limits, and anything is possible in the Metaverse, where people can attend a virtual concert, buy a virtual gift for someone, and even vacation with a relative on the other side of the planet.

Use Cases

  1. Non-Fungible Tokens and Real Estate

NFTs are digital art and assets. These are created when a digital file (an image, video, or GIF) is minted. These are essentially certificates of ownership on the blockchain. An NFT can represent a song, a video, piece of art  or digital real estate. An NFT gives the owner a kind of digital certificate or proof of ownership that can be bought or sold in the metaverse.

Through Metaverse, NFTs can be given a platform for their display and trading through the following:

  1. Virtual Marketplace: VR Spaces can also serve as a fertile trading ground for NFTs where the sellers would be able to easily provide links and previews to NFTs on the web or mint NFTs directly in the VR landscape. The renowned brand “Nike” has already dipped its toes into the metaverse with its own virtual “Nikeland” and has acquired a studio for making NFTs of their products.
  2. Art Gallery: VR is perhaps the best possible alternative for actual brick and mortar buildings for viewing art. This type of solution differs from a marketplace as the prices are already set, the assets are all of one type and the atmosphere is much more relaxed.

The metaverse’s real estate is a virtual ecology that mimics real-world situations. Every land parcel in the metaverse is one-of-a-kind and irreplicable. Land can be purchased as non-fungible tokens (NFT) using cryptocurrencies in the real estate metaverse. Buyers who are interested in purchasing a property can do so by attaching their wallets to the platforms dealing in Metaverse real estates such as Decentraland and Sandbox.

These are viewed as tradable digital assets with ownership documented on the blockchain, which is a decentralized immutable ledger for recording a digital asset’s origin. The data on a blockchain is insusceptible to any alterations due to its inherent nature and design. This virtual property can also be sold on a third-party exchange or through the metaverse ecosystem.

  1. Learning Space and Virtual Work

Students and teachers can connect in the virtual world via their virtual reality headsets, regardless of where they are in real life. Such functionality can lead to enhanced experience and improved education. Teachers can create virtual environments based on their lesson plans, boosting a child’s learning by allowing them to interact with them rather than just reading from a book.

Perhaps the most significant impact of the metaverse on all of us will be in the workplace. Building on the pandemic-related trend of remote work, combining in-person interaction and the spontaneity it provides with the freedom to work from anywhere, at any time, might be genuinely revolutionary for businesses and employees.

Virtual workplaces in the Metaverse would be extremely helpful in becoming acquainted with one’s worksite (or sites), learning the ropes by walking around digital twins of offices, factories, retail shops, hotels, and airports and being instructed along the way by other colleagues or by holograms / bots, adding their bits and pieces of information, learning about the colleagues, management, and company values.

Metaverse can be used to meet with customers or partners in order to assist and guide them in a more immersive setting. This opens up possibilities similar to those in a situation room (bring in relevant information and tools), but also situations such as remote assistance with Mixed Reality. Remote meetings in financial services are common these days, but incorporating virtual space will expand opportunities for engaging and interacting with customers. This can easily be extended to job interviews and other customer-facing situations.

  1. Virtual Business and Markets

Users of the Metaverse can also shop, socialize, and engage in leisure or educational activities. Brands could benefit from exclusive marketing opportunities in various virtual worlds in the metaverse. Many brands have successfully capitalized on metaverse marketing opportunities. Roblox has recently begun to place advertisements for brands such as Paramount+ and Warner Media. These ads in the metaverse resemble real life and blend in well with the gameplay, where they can be found in the right places.

  1. Virtual Tourism

The primary distinction between visiting a location in person and watching it on video is the first-person perspective. The metaverse, virtual reality (VR), and augmented reality (AR) may be combined to create an immersive digital environment. People can have the perfect platform for elevating the imagination of the audience with an immersive digital reality featuring realistic content. As a result, they can experience the location as if they were physically present.

One of the emerging metaverse use cases with the potential for mainstream adoption and recognition is VR tourism. Popular video streaming platforms, such as YouTube, and a variety of other content hosting services, are expanding their collections of 360-degree video content.

However, there is a significant drawback with the use cases of metaverse for virtual tourism in the limited freedom. People are unable to move around a tourism destination because they can only view recorded content.

  1. Web Real-Time Communication

Web real-time communication is an open-source initiative that allows mobile applications and web browsers to communicate in real time. It is one of the metaverse’s promising use cases that has the potential to transform traditional approaches to audio and video communication. People don’t need intermediary servers to transfer communication between clients when using web real-time communication use cases. The value of peer-to-peer communication in the metaverse may open up new avenues for browser-to-browser communication. The use cases for metaverse technology provide a solid foundation for defining new web communication standards. Furthermore, the value of web real-time communication can be multiplied by multiple media streams, which are critical for developing a virtual world.

  1. Healthcare

Regardless of geographical limitations, the metaverse offers promising prospects for enabling interaction between patients and healthcare professionals. The virtual worlds in the metaverse can assist healthcare professionals in interacting with patients in real-time settings. Furthermore, virtual reality simulations in the metaverse can provide medical students with engaging and comprehensive learning experiences.

  1. Gaming

Several gaming platforms now offer virtual stages for concerts, exhibitions, and brand promotion, normalizing the idea that social and cultural experiences do not have to be limited to in-person interactions.

  1. Entertainment

Artists can perform anywhere in the world in the metaverse, as people attend their concerts from the comfort of their own homes. While wearing a VR headset and watching the concert alone, one will still interact with others in the concert’s shared virtual space or via live chats during the performance. The metaverse provides musicians with a sense of community ownership, a decentralized approach in which no single entity dictates terms. Metaverse is audio/visual art, community-created 3D worlds, the right to own and sell digital items and property (or NFTs), Avatars, digital merch, and fashion in the context of the music industry.

  1. Online Shopping

Online shopping is highly prevalent in today’s day and age, but in the Metaverse, this experience can be enhanced as one would be able to go on virtual shopping tours – from a grocery store (digital twin of the fish counter and / or available products in the display) to shopping for more furniture or appliances by using mixed reality to place them (in the right size) in our rooms and see if they fit – and in which color.

Challenges 

  1. Data Protection and Privacy

The metaverse will add to the ongoing debate about data protection and privacy. The existing internet has already gathered massive amounts of consumer data for the benefit of multinational corporations and governments all over the world. The amount of data generated by the metaverse will be unprecedented by any other technology. The protection of this data will be extremely difficult for an ordinary user of this meta universe.

The metaverse is likely to be explored by people of all ages, from children to corporate executives. It is critical to authenticate data from all of these users. For example, under the EU GDPR, processing personal data of a child under the age of 16 would necessitate consent. As a result, a 12-year-old who wants to fight an opponent as an avatar of his favorite cartoon character must consent to the collection of his or her Personal Identifiable Information (PII). The Metaverse has the potential to transform the healthcare industry by allowing complex surgeries to be performed in virtual environments, providing immersive surgical experiences to health practitioners, assisting isolated elderly people in interacting with others, and enabling interactive experiences that improve mental health. However, major jurisdictions such as Europe and the United States have laws such as the GDPR and the Health Insurance Portability and Accountability Act that strictly protect sensitive health-related data. As a result, gathering and processing data that includes real-time interactions, facial gestures, and results can be difficult.

Furthermore, massive amounts of data will be generated and processed in real-time, which means that while users are exploring the metaverse, their gestures and physiological responses will invariably change and be monitored or recorded. Anonymization or pseudonymization of real-time data can be difficult. If this data is not safeguarded, it may fall into the ‘sensitive’ category and be used to violate privacy via social engineering or other cyber-attacks. Unregulated organizations or intermediaries may abuse it for targeted advertising, such as health policy promotion.

  1. User Identity

Another danger is the theft of a user’s identity. A new data set could be created, for example, if a young person in the EU adopts the digital avatar of a Hollywood celebrity. Furthermore, if the Hollywood character promotes a perfume brand in real life, adequate safeguards must be in place to ensure that the data collected and processed (from the child’s physiological parameters to his digital avatar) is regulated and does not reveal the Hollywood character’s personal information or link the child to the perfume brand.

  1. Data Transfer

Data transfer can also be extremely dangerous. If a user in the United States digitally associates with a shoe brand in the metaverse, information about the virtual experience may be sent to the brand owner in the European Union. There may also be concerns about the security of sensitive data obtained from dementia patients who have been actively participating in the metaverse.

  1. Intellectual Property Rights

The concept of metaverse has the potential to exacerbate an already-existing intellectual property issue because it is unclear whether or not existing intellectual property rights apply to metaverse. Even if they did, enforcing this legislation in the metaverse will be extremely difficult.

  1. Hate Speech and Harassment

Hate speech and violence against women and minorities would almost certainly rise in the Metaverse. Politicians and other entrenched interests will be able to simply construct virtual avatars and deliver subtle and inciting remarks via the metaverse. Sexual assault can be particularly dangerous for women. Several women have already claimed groping or sexual assault in the metaverse, which has resulted in heinous experiences. Another woman claimed to have been sexually abused in the metaverse. Other cultural and sexual minorities may be subjected to similar incidents.

Legal Implications 

  1. Data Protection Laws

Under the Information Technology Act of 2000, the present data protection system is governed by a set of rules known as the Information Technology Rules, 2011. A corporation must demonstrate code compliance by having written security plans and information security policies that encompass technological, operational, and physical security measures, according to these recommendations.

The government issued the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (IT Rules) on February 25, 2021, with the primary purpose of regulating and safeguarding consumers from various potentially hazardous materials. The organization must follow precise technical and design criteria to meet with the standards for data accuracy, choice, consent, disclosure, portability, and security. Furthermore, the organization must implement management tools to enforce privacy standards, update rules, and make suggestions that are appropriate for the amount of data required.

India must also streamline its Personal Data Protection Bill, which has been stalled for years.

  1. Security and Privacy Laws

Given the estimated number of Metaverse users, the platform is likely to collect massive amounts of sensitive personal information. Any AR-VR device’s privacy policy states that it will collect data on an individual’s biological information, physical surroundings, and other personal information. Because such biometric data is being gathered, it would come within the IT Rules’ definition of “sensitive personal data.”

The government can make orders authorizing the interception/decryption of information to “protect the security, sovereignty, or integrity of the state,” according to Section 69 of the IT Act. Data in the Metaverse environment can be monitored by the government, and if it is found to be against public policy, it can be withheld, and the corporation can be fined for breaking the laws. The law is intended to insert itself in a way that balances fundamental rights, like freedom of expression, with the protection of the public interest in the metaverse era, albeit it is unclear how successful this will be in practice.

Physical contact or approaches are primarily punished under Section 354A. It excludes harassment in digital contexts based on advances or groping. Similarly, cyberstalking is not gender-neutral under Section 354D. Only when a man follows a lady and contacts her despite her evident refusal is stalking considered a crime. If a stalker’s gender isn’t identified or verified, the clause may become obsolete. In metaverses, which are bound to become hotspots of deep-fakes or hacked avatars, the traditional issues of online anonymity will grow more complex

  1. Anti-Trust and Competition Laws

The application of existing laws has been fraught with dispute due to the metaverse’s peculiar character. Since the metaverse’s birth, anti-trust has been involved in existential concerns.

Antitrust laws are enforced under the Competition Act of 2002, which prohibits “any contract, combination, or conspiracy to obstruct commerce, as well as monopolization, attempted monopolization, or conspiracy or combination to monopolize.” Unnecessary constraints are also prohibited. As a result, this lawsuit can be used if multiple apps compete in a market and one unfairly dominates or threatens to form a monopoly.

While the majority of anti-competitive acts that occur in the real world can also exist in the metaverse in some form, the metaverse’s core nature and the blockchain make such activities impossible to detect and penalize, allowing firms to engage in such practices with impunity.

Anti-competitive businesses can utilize private blockchains to share economically sensitive information, such as pricing information, among themselves. These blockchains can only be accessed by those who have the blockchain’s owner’s permission. Authorities will be unable to access these communications and, as a result, prosecute such behavior; but, authorities may request such material through a demand under the appropriate statutes. This is in contrast to the current situation, in which authorities have easy access to enterprises’ premises to obtain proof of such violations.

  1. Contract Law

Smart contracts, which can establish license terms, pay automatic royalties in the event of resale transactions, limit the use of copyrights, and track subsequent purchases of an NFT, are used in the bulk of NFT transactions. The Contract Act of 1872 and the Information Technology Act of 2000 both have authority over smart contracts. The essentials of a lawful contract under the Contract Act are an offer, acceptance, and consideration. The consideration component of a smart contract, while it contains the offer and acceptance components of a lawful contract, may be troublesome. NFT transactions are typically compensated for with bitcoin via a smart contract. However, as previously said, the legality of cryptocurrencies in India is still up in the air. This makes determining the validity of a smart contract and the transaction on which it is based difficult.

  1. Copyright Act

Although NFTs are an attempt to establish “ownership” of a virtual object, having an NFT does not necessarily imply ownership of the work of art represented by the NFT. The owner of the NFT does not receive the copyright on the underlying piece of art when the NFT is purchased. A formal sale contract expressing explicit assignment of copyright must be present to transfer copyright and be considered an owner, according to Section 19 of the Copyright Act of 1957.

Only the owner of a work has the right “to reproduce and distribute copies of it,” according to Section 14 of the Copyright Act. As a result, resale or copying of the NFT is unlawful unless the buyer and seller specifically agree. Unless the parties agree otherwise, the copyright usually belongs to the creator of the work.

As a result, unless the possessor expressly transfers their rights, the buyer will be unable to demonstrate ownership of the property. Instead, the buyer’s digital item is simply protected under the Copyright Act against others illegally copying or disseminating the image, albeit this hasn’t stopped many people from right-clicking and saving an NFT image as a jpeg file or simply taking a screenshot (though features have been built into NFT images of late whereby taking a screenshot of the NFT image would lead to a blurry image, which would be useless).

The sale of physical artwork does not entail the sale of the related IPRs, and the artist retains ownership of the IPRs. In the same way, an NFT is nothing more than a possession that one individual obtains and has the right to sell to another individual. The ownership of the artwork, not the IPRs related to it, will be shown by the transaction that will be recorded in the blockchain. An NFT, in technical terms, is metadata that provides information on the underlying asset. If a person buys an NFT connected with an artwork, he or she cannot print that artwork on a shirt or a cap because the owner’s ownership rights remain with him or her, resulting in copyright infringement.

Copyfraud is when someone falsely claims copyrights to a work that is already in the public domain. If a person mints an NFT of a work in the public domain by falsely claiming copyright over it, he may be held accountable for copyright infringement or copyfraud, as well as infringing on the moral rights of the original author. There are currently no laws relating to NFTs, and the only remedies available to the work’s creator are those provided by the Copyright Act. Section 51 of the Act specifies the circumstances in which a copyrighted work is considered infringed. Interlocutory injunctions and reparations for copyright infringement are among the remedies available.

Court injunctions and damages are available under Section 55 of the Copyright Act. Section 63 states that anyone who willfully infringes on a copyright will be imprisoned for up to three years and fined up to two lakhs. The main disadvantage is that these remedies would only be successful if they were applied to a physical counterfeit in a jurisdiction where the infringer’s identity was known. NFTs, on the other hand, are sold in cryptocurrencies and have the potential to be entirely anonymous. In NFT trading, many purchasers utilize pseudonyms.

As a result, protecting and enforcing the author’s copyrights in relation to the original work would be impossible without real knowledge of the infringing entity or the identity of such person.

  1. FEMA Regulations

The treatment under the present Foreign Exchange Management Act (FEMA), which controls cross-border transactions, would be determined by the classification of the underlying asset being transferred via the NFT, whether physical or digital. To clarify, NFTs may be classified as “intangible assets” and governed by the FEMA regulations’ software and intellectual property laws. Because they are supported by “global ledgers,” which implies that the information is logged, exchanged, and synchronized across data stores, knowing their location is critical.

  1. Sedition Laws

Following the repeal of section 66 of the IT Act, PC sections 153A and 295A govern hate speech. It’s yet unclear whether these IPC rules would apply to virtual worlds or online games. In India, the Metaverse could help push for particular legislation against online hate speech.

  1. Liability of Enforcement

As previously stated, blockchain technology greatly enhances security because no single user may alter data on a blockchain without the consent of other users. Another essential feature of blockchain technology is pseudonymity, which implies that while a user’s virtual identity can be revealed, their real-world identity cannot.

Despite the potential benefits of blockchain technology, it raises a number of unique and specific challenges. If one virtual avatar harasses another virtual avatar, for example. Due to a lack of understanding and application of law in such worlds, authorities would be helpless to hold anyone accountable for their actions in the metaverse, posing a difficulty for law enforcement.

  1. Jurisdictional Concerns

Given that people from many origins, nationalities, and regions are expected to use Metaverse, the question of whose nation’s laws will govern the digital domain and Metaverse environment arises. In a borderless virtual realm, jurisdiction will be even more ambiguous, which is a major source of concern for various government agencies.

Companies building the future of Metaverse

  1. META

Meta Platforms wants to distance itself from the concept of social media and instead be known as a metaverse company. The business hopes to exploit its large user base to kick-start this virtual platform, which has more than 3 billion users. The corporation has already made investments in augmented and virtual reality, and is currently developing Horizon, a virtual reality platform that will be accessible through Quest headsets.

  1. MICROSOFT

The Mesh for Teams software, which will be released in 2022, is Microsoft’s primary metaverse solution. It is a direct result of the growing work-from-home trend, which coincided with the pandemic’s emerging metaverse frenzy. The software will be available on both regular devices and VR headsets to provide a consistent virtual office experience.

The creation of a virtual avatar to serve as one’s digital identity is critical to the Mesh for Teams experience. Following that, one would be able to use their avatar to explore virtual regions and spaces in the digital world, which is an essential component of any metaverse.

  1. BINANCE

Binance is important in the metaverse because of the importance of bitcoin and blockchain. The metaverse is helping to develop new financial systems and processes, and Binance is assisting with the infrastructure. Buyers and sellers can trade virtual asset NFTs from a variety of blockchains on the Binance NFT Marketplace, for example. The interoperability of diverse metaverse ecosystems is aided by this.

  1. ROBLOX

Roblox is working on a metaverse platform that will allow users to do more than play games. In the meta world, users can try on numerous clothes, build homes, connect with friends, and even embark on adventures. Roblox strives to create the most realistic 3D virtual worlds, “Spatial voice chat” is the new Roblox feature which would allow people to use their voices to communicate in three dimensions (the way people do in real life).

  1. NIKE

In collaboration with Roblox, the leading footwear company is experimenting with metaverse technology. It has created a virtual realm called “Nikeland” on Roblox, which is a free game-playing environment. In Nikeland, players will be able to try on new sports shoes and run marathons.

Nikeland is a virtual reality experience created by Nike, the athletic apparel company. Nike plans to create a virtual reality experience that replicates the real-life experience. Players will also be able to wear digitized Nike apparel.

  1. EPIC GAMES

Epic Games has two major goals when it comes to the metaverse. Its first goal is to develop Fortnite into a platform capable of attracting and nurturing a larger audience than the current 60 million monthly users. Epic also intends to generate “more accessible 3D, AR, and VR content, as well as enhance the creative ecosystem, both of which are fundamental to an open and linked Metaverse.” Anyone will be able to create good 3D content as a result, raising the metaverse’s overall quality.

The Way Forward

Despite its enormous potential, the metaverse, like any other universe, real or virtual, faces its own set of obstacles. As a result, focused regulation and long-term policymaking are critical for its continued expansion while guaranteeing a safe and secure digital environment.

With worries that the metaverse is creating an atmosphere where data exploitation is becoming common, it is critical to establish a solid data protection legislative framework to impose appropriate limits on technology corporations operating in the virtual domain. Strong legislation, paired with a strong cyber security framework, will be critical for guaranteeing swift prosecution of data breaches and establishing deterrence among hackers.

Is Computer Software a Good or a Service?

Goods or Services? Understanding the Classification of Computer Software under GST

Introduction:

The classification of computer software as either a good or a service has been a contentious issue for businesses since the service tax regime. However, the Goods and Services Tax (GST) Act has provided some much-needed clarity on the matter.

Classification of Computer Software:

According to the GST Act, computer software is categorized as either “normal software” or “specific software”. Normalized software refers to pre-designed software that is available off-the-shelf in retail outlets. It can be supplied in any medium or storage (such as a CD-ROM or through the use of encryption keys) and is treated as a supply of goods. On the other hand, specific software is customized to the specific requirements of the customer and includes development, design, programming, customization, adaptation, upgradation, enhancement, and implementation of information technology software or permitting the use or enjoyment of any intellectual property right. Hence, it shall be treated as a supply of services.

Computer Software bought over the internetComputer software bought through non-electronic medium
1. Computer softwares can be procured online, i.e. directly over the internet1. Computer softwares can also be procured through a non-electronic medium, i.e. other than over the internet
2. The buyer usually receives a link via e-mail through which the software can be downloaded or the software is sent as an e-mail attachment2. These are usually available in a CD or DVD format wherein the buyer has to install the same in its system and operate.
3. In case of online procurement, companies sell two kinds of software, – a general software and – a Customised software which is developed as per the specific requirements of the customer As a customised software is tailored as per the pre-determined needs of the customers, such softwares qualify as supply of services in accordance with Sl. No. 5 (2)(d) of Schedule –II of the GST law. Majority of the computer softwares which are procured electronically from International Companies are customised softwares, hence they are classified as supply of services.3. In such cases, the computer software is available alongwith an encryption key or is a type of software which is generally bought off the shelf. Thus, such computer softwares qualify as goods under the GST law

Conclusion

In conclusion, it can be said that the classification of computer software as either a good or a service depends on whether it is an off-the-shelf product or a customized product. It is important for businesses to understand this classification to determine the appropriate tax treatment for their software-related transactions under the GST Act.

Founder Vesting and Lock-In in a Shareholders’ Agreement

In the dynamic landscape of startups and entrepreneurial ventures, the journey of founding a company is often marked by passion, innovation, collaboration, and shared vision. However, the journey of growth is never linear and founders should be equipped with the tools to anticipate and address potential challenges that may arise along the way. 

One such crucial aspect is founder lock-in and founder vesting, a mechanism usually incorporated into shareholders’ agreements (hereinafter “SHA”) when an investor comes on board, with the goal of safeguarding the interests of all stakeholders and ensuring the sustained commitment of founders towards the company’s long-term success.

What is a Shareholders’ Agreement?

The SHA is an arrangement among a company’s shareholders that describes how the company should be operated and outlines the shareholders’ rights and obligations. The SHA is intended to make sure that shareholders are treated fairly and that their rights are protected.

Importance of a Shareholders’ Agreement 

The SHA is a vital roadmap for any startup. It establishes clear rules for company governance, prevents disputes from derailing progress, and assures investors of a transparent and stable organization. By outlining share transfer restrictions and founder commitment mechanisms, the agreement safeguards the interests of all parties and paves the way for long-term success.

  1. Governance & Control:  Imagine the SHA as a company rulebook. It lays out how the company will be managed, outlining voting rights, decision-making processes, and the roles of shareholders and directors. This clarity prevents confusion and power struggles down the road.
  1. Shareholder Stability: The SHA restricts how shareholders can buy and sell shares. This prevents unwanted dilution (loss of ownership stake) and potential instability caused by sudden ownership changes.
  1. Dispute Resolution:  Disagreements are inevitable. The SHA establishes a clear process for resolving disputes between shareholders or between shareholders and the company. This saves time, money, and acrimony compared to drawn-out legal battles.
  1. Transparency & Trust: By outlining shareholder rights and obligations, the SHA creates transparency. Investors and banks see this as a sign of a well-organized and accountable company, making them more likely to invest.
  1. Founder Commitment: In some cases, the SHA can include founder lock-in and vesting schedules. This means founders accept a transfer restriction on their shares and gradually earn ownership over time, incentivizing them to stay committed and build long-term value.

What is Founder Lock-in and Founder Vesting?

Founder lock-in simply means restricting the founders from transferring their shares to any third party. This is a contractual transfer restriction and is typically instituted to prevent share transfer by a founder while the investor is a shareholder and/or for a specified period, without the investor’s express consent.

Founder vesting refers to the process by which founders gradually earn full ownership of their shares over a specified period, typically contingent upon their continued involvement with the company. This arrangement mitigates the risks associated with founders departing prematurely or losing motivation, thereby protecting not only the investors’ interests, but also the integrity and stability of the business.

What is the difference between Founder Lock-in and Vesting?

ParticularsLock-inVesting
Primary PurposeThe primary purpose of a promoter lock-in provision is to ensure that the promoters do not exit or liquidate their holdings in the company prematurely.The primary purpose of a vesting schedule is to determine the actual share entitlement of the promoters at the time of their exit from the company. 
DurationAbsolute restriction usually till the time the investor holds shares in the company or for a specified period of time typically 3-5 years.Gradual earning of the shares over a period of time. This is usually pegged with the lock-in period to maintain uniformity. 
Trigger EventA lock-in is triggered upon initiation of the transfer process of shares by the promoters, i.e., the promoters are required to procure express consent of the investors before actually transferring the shares.Any exit of promoters from the company, i.e., termination of their employment with the company due to a ‘bad leaver scenario’ such as fraud//wilful default, resignation without consent of the board, etc. or a ‘good leaver’ scenario such as resignation with approval of the board, or any other scenarios wherein the exit of the promoter is amicable. 

How do Founder Lock-in and Vesting relate to each other?

Vesting of founder shares or more precisely a reverse vesting provision is a concept that signifies founders ‘earning’ their equity over time. This mechanism requires all the shares held by the founder to be subject to a virtual reverse vesting schedule, wherein the shares of the founders are virtually released to such founder, over a period of years or when specific milestones are reached. This flows from the concept of the founder lock-in, where the founder agrees to subject their shares to the reverse vesting schedule. 

Founder vesting is a contractual arrangement commonly used in startups and early-stage companies to ensure that founders’ ownership of the company’s shares is tied to their continued involvement and contribution to the business over time. Under a founder vesting agreement, founders typically agree to a schedule over which their ownership of shares gradually vests, often over a period of several years. This means that although founders may initially receive a portion of their shares when the company is founded, they must earn the right to fully own all of their shares by remaining with the company for a predetermined period. In other words, when a founder agrees to such a mechanism, the majority of their shares are locked away and thus cannot be transferred or transacted with. They fully regain such rights and “unlock” all their shares only upon completion of the vesting schedule, wherein a fixed amount of shares is periodically unlocked at predetermined, contractually agreed intervals.

Why is Founder Lock-in and/or Vesting required?

The purpose of founder vesting is to align the interests of the founders with the long-term success of the company. By requiring founders to earn their ownership stake over time, founder vesting incentivizes founders to stay committed to the company and actively contribute to its growth and success. It also helps protect the company (and by extension the investors and other shareholders) in case a founder decides to leave prematurely, by ensuring that unvested shares can be reacquired by the company or redistributed to remaining founders or new employees. 

(i) Retention of Founders: By subjecting founders’ shares to a vesting schedule, the investors safeguard their investment by ensuring that founders do not prematurely exit the company by selling their shares. This commitment from founders is vital to maintain investor confidence and support the company’s long-term vision and growth.

(ii) Facilitating Transition: In the event of a founder’s departure, the vesting schedule provides a structured mechanism for the remaining founders to onboard new talent or co-founders. This ensures continuity in leadership and mitigates the disruption that could occur from the departure of a key team member.

(iii) Equity and Fairness: Co-founder vesting prevents departing founders from unfairly benefiting from the ongoing efforts of the remaining team members who continue to build the business. It ensures that all founders earn their ownership stake based on their ongoing contributions, promoting fairness and equity within the founding team.

Moreover, co-founder vesting acts as a safeguard for investors, signaling founders’ commitment to the company’s success while incentivizing them for their continued dedication and effort in growing the business. This alignment of interests between founders and investors is essential for fostering a collaborative and mutually beneficial relationship, ultimately driving the company towards its strategic objectives and maximizing shareholder value.

Understanding Cliff Period, Upfront Vesting and Vesting Schedules

In the intricate realm of founder vesting within an SHA, several key concepts play pivotal roles in shaping the dynamics of equity ownership and commitment among founders. Among these concepts are the Cliff Period, Upfront Vesting, and Vesting Schedules. These elements form the bedrock of founder equity arrangements, providing essential structures that balance the interests of founders, investors, and the company itself. Understanding the nuances of these components is crucial for founders and stakeholders alike, as they navigate the complexities of startup governance and strive to foster a culture of accountability, continuity, and alignment within the organization. Let’s delve into each of these concepts to unravel their significance and implications in shaping the trajectory of startup ventures.

  • Cliff Period: The cliff period refers to an initial period of time during which no vesting occurs. Instead, upon completion of the cliff period, a significant portion of the shares (often 25% to 33% of the total shares subject to vesting) becomes fully vested. The cliff period is typically set at the beginning of the vesting schedule, and it serves as a threshold that founders must cross before they begin to earn ownership of their shares. The purpose of the cliff period is to ensure that founders are committed to the company for a minimum period before they are entitled to any ownership rights. It helps prevent situations where founders might leave shortly after the company is founded, without having contributed significantly to its growth.
  • Upfront Vesting: Upfront vesting refers to the immediate vesting of a portion of the founder’s shares at the inception of the vesting schedule, often occurring concurrently with the cliff period. This upfront vesting provides founders with some degree of ownership rights from the outset, while still incentivizing them to remain with the company for the duration of the vesting period. Upfront vesting is commonly used to recognize the contributions and risks undertaken by founders in the early stages of the company’s formation, while still ensuring that their continued involvement is incentivized through the vesting of additional shares over time.
  • Vesting Schedules: Vesting schedules outline the timeline over which founders earn ownership of their shares. These schedules specify the rate at which shares vest, typically expressed as a percentage of total shares subject to vesting that becomes eligible for ownership over regular intervals, such as monthly or annually. Vesting schedules can vary widely depending on the specific circumstances of the company and the preferences of the founders and investors. Common vesting schedules include linear vesting, where shares vest gradually over time in equal installments, and accelerated vesting, which may occur upon certain triggering events such as a founder’s departure or the company’s acquisition.

Treatment of Shares

Typically captured in the SHA and the corresponding founders’ employment agreement, treatment of shares is dependent on a “good leaver” or “bad leaver” scenario:

Good leaver – A good leaver generally retains all equity that has vested up to the point of departure. For example, if a promoter’s vesting schedule is at 4 years with a 1-year cliff, and they leave after 3 years, they would retain 75% of their equity (the portion that has vested). The treatment of unvested equity can vary, but in many cases, the shareholders’ agreement might allow for accelerated vesting of a portion of the unvested equity, depending on negotiations and company policies.

Bad Leaver – A bad leaver typically retains only the equity that has already vested, up to the point of departure. For example, if a promoter’s vesting schedule is 4 years with a 1-year cliff, and they leave after 2 years but are deemed a bad leaver, they would retain only the portion of the equity that has vested (50% of the granted equity). The company usually has the right to impose/initiate the transfer of the unvested shares at a nominal price or at a predetermined percent of the fair market value, depending on the terms outlined in the SHA.

Points of Concern to an Investor

(i) Premature exit: The vesting and lock-in provisions are essentially included to ensure that the promoters have enough skin in the game. This is especially important in early-stage companies with minimal traction as the promoters are the sole driving force for such companies.

(ii) Obligation to transfer: In the event any promoter prematurely takes an exit from the company, the investor should ensure that the provisions in relation to the mandatory transfer and/or repurchase of promoter shares are in place. Further, the obligation of departing promoters to sell their shares to remaining promoters/incoming promoters ensures that adequate headroom is created on the cap table for promoter holdings.

(iii) Duration of the vesting schedule: The length of the vesting schedule should be sufficient to ensure the promoters remain committed to the company’s long-term success.

Points of Concern to a Founder

(i) Extended Vesting Schedules: Typically the vesting schedule should cover a period anywhere between 3 to 5 years. Extended vesting schedules are onerous for the promoters and may pose flexibility/liquidity challenges.

(ii) Permitted transfers: The inclusion of transfers that are not bound by the lock-in restrictions is crucial. Generally, permitted transfers include inter-se promoter transfers, transfers for the purpose of estate planning and liquidity transfers.

(iii) Liquidity: Subjecting all of the promoters’ shares to lock-in may not be practical, hence, promoters may negotiate a certain percentage of their shares as free shares which they can transfer without the consent of investors or without any other transfer restriction (other than transfer to competitors). Liquidity shares usually can be about 5-10% of their own shareholding, depending on the stage at which the company is at.

(iv) Clawback: The clawback provision quite literally means that the shares of the promoter shall be clawed/bought back at the lowest permissible price. The promoters should be mindful that the operation of such provisions triggers only under grave circumstances.

Conclusion

In conclusion, while vesting and lock-in provisions are crucial rights for investors and may also prove to be useful for promoters to ensure that the other promoters are committed enough, it is important for the promoters to be mindful of the construct of this provision. The vesting and lock-in provisions can prove to be instrumental tools to align the interests of the promoters and the investors. However, oftentimes the departure or divestment by the promoters brings in its  own set of issues and the execution is seldom straightforward. In a nutshell, founder vesting within an SHA is a critical mechanism that serves to align the interests of founders, investors, and the company itself. By subjecting founders’ shares to a vesting schedule, the SHA ensures that founders are incentivized to remain committed to the company’s long-term success, while also providing safeguards for investors and promoting fairness among the founding team. Through provisions such as cliff periods, upfront vesting, and vesting schedules, founder vesting strikes a delicate balance between acknowledging founders’ contributions and mitigating risks associated with premature departures. Ultimately, founder vesting fosters a culture of accountability, collaboration, and sustained commitment, laying a solid foundation for the company’s growth and prosperity in the dynamic landscape of entrepreneurship.

Frequently Asked Questions on Founder Vesting

Q1: What is founder vesting?
A: Founder vesting is a mechanism that ensures founders gradually earn full ownership of their shares over a specified period, contingent upon their ongoing involvement in the company. It safeguards against founders exiting prematurely or losing motivation, protecting investors and the company’s stability.

Q2: What is the difference between founder lock-in and founder vesting?
A: Founder lock-in restricts founders from transferring their shares to third parties for a specified period, often tied to investor protection. Founder vesting, on the other hand, refers to founders earning their ownership of shares over time, often linked to continued participation in the business.

Q3: Why is founder vesting important?
A: Founder vesting aligns founders’ interests with the long-term success of the company. It incentivizes founders to remain committed and actively contribute to growth. It also protects the company from founders leaving early by allowing the reacquisition or redistribution of unvested shares.

Q4: What is a vesting schedule?
A: A vesting schedule outlines the timeline over which founders gradually earn ownership of their shares. It often includes a cliff period (an initial period during which no vesting occurs), followed by regular vesting intervals where a certain percentage of shares becomes vested.

Q5: What does a typical vesting clause look like?

A. A typical vesting clause will contain the following broad terms: (i) vesting period; (ii) vesting start date (i.e., the date when the vesting period begins; often the date of the shareholders’ agreement or the employment start date); (iii) vesting cliff; and (iv) vesting frequency. 

Q6: What is a cliff period in founder vesting?
A: The cliff period is an initial time frame (typically one year) during which no shares vest. After the cliff period ends, a portion of shares vests at once (often 25-33%), and then vesting continues at regular intervals.

Q7: What happens to a founder’s shares if they leave the company early?
A: If a founder leaves early, their vested shares may be retained, but unvested shares are typically forfeited. In “bad leaver” situations (e.g., fraud), the company may repurchase the unvested shares at a nominal price. In “good leaver” scenarios, vested shares are retained, and there may be provisions for accelerated vesting of some unvested shares.

Q8: How does founder vesting benefit investors?
A: Founder vesting ensures that founders remain committed to the company’s growth, preventing them from leaving prematurely and diluting their stakes. It protects investors by ensuring that founders continue to contribute to the company’s long-term success.

Q9: What is upfront vesting?
A: Upfront vesting refers to a portion of a founder’s shares that vest immediately when the vesting schedule begins. It is used to reward early contributions and risks taken by founders, while still maintaining incentives for long-term involvement.

Q10. What happens during the cliff phase of founder vesting?

A. The cliff phase on Founder Vesting means a period between the signing of the SHA and the first vesting date, during which none of the shares held by the founder are vested.

Q11. Whom does a Founder Vesting clause benefit?

A. A founder vesting clause benefits the investors by ensuring continued interest and commitment of the founders to the Company. It benefits the founders by incentivising them for their continued interest and commitment to the business of the Company and it also benefits the co-founders by building a mechanism of treatment of an exiting founders’ shares, which allows them to make provisions for a new founder, if any on boarded.

Adani-Holcim deal: Tax free deal for Holcim?

First Published on 18th May, 2023

The Adani-Holcim deal where the Adani group will acquire Holcim’s Indian assets for $10.5 billion is pegged to be India’s largest-ever merger and acquisition transaction in the infrastructure and materials space. In this deal, Adani will acquire ~63% stake in Ambuja Cements and ~55% stake in ACC both being Indian listed companies.

Holcim’s CEO in his address to investors mentioned that this deal is likely to be tax free for Holcim.

Before discussing whether gains arising to Holcim will be tax free or not, it would be key to first understand the facts (as per publicly available information):

  • The selling entity is likely to be Holcim’s Dutch investment company which holds investment in Holcim’s investment company in Mauritius.
  • This Mauritius investment company, in turn, holds stake in Ambuja Cements and ACC.
  • The Dutch company will sell the shares in the Mauritius investment company to Adani’s Mauritius based investment company.
  • To represent this diagrammatically,
Adani-Holcim deal: Tax free deal for Holcim?
Adani-Holcim deal: Tax free deal for Holcim?

This seems to be a classic case of “indirect transfer” i.e. transfer of shares of foreign entities owning shares / assets in India instead of a direct transfer of such Indian shares / assets.

Indian tax treaties with Mauritius, Singapore, Netherlands, etc continue to have a capital gains tax exemption for such indirect transfers of Indian shares. In other words, as per these treaties, capital gains arising on sale of shares of a non-Indian entity are taxable only in the country in which the seller is a resident i.e. in Mauritius / Singapore / Netherlands.

Applying the above mentioned laws to the facts of this deal, considering that even though substantial value of Holcim’s Mauritius company arises from assets located in India (i.e. Ambuja Cements and ACC), India may not be entitled to collect tax on the gains arising on this transaction as per the India-Netherlands tax treaty.


Playbook for the startup registration process in India

Startup India is a flagship initiative of the Government of India. The campaign was first announced by Prime Minister, Narendra Modi in his speech on August 15, 2015. The Startup India Initiative is a part of the action plan to realise the government’s aim to create a networking platform for accelerators, entrepreneurs, investors, incubators, government agencies and bodies, mentors and newfound companies. It will allow registered participants access to useful tools and resources free of cost and include them in various programs targeted at Startups. In addition to that, the scheme has also provided massive networking opportunities by means of startup festivals held by the Government of India both domestically and internationally. Through this scheme, the government is looking forward to driving sustainable economic development and enhanced employment opportunities in India.

Following are the list of things one must be aware of before initiating the application process:

  1. Business Structure

The following business structures may register for the benefits:

● A private limited company

● Registered Partnership Firm

● Limited liability partnership

upto a period of 10 years from the date of incorporation/registration provided that the turnover of the entity for any of the financial years since incorporation/ registration has not exceeded INR 100 crores and that the entity is working towards innovation, development or improvement of products or processes or services, or if it is a scalable business model with a high potential of employment generation or wealth creation. Provided that an entity is formed by splitting up or reconstruction of an existing business, it shall not be considered a startup

  1. Documentation

The company will need the Charter documents of the Company i.e. MOA and AOA, Certificate of Incorporation, Pitch deck of the Company, Link of the company website(optional), Intellectual Property Registration Certificates (if applicable), Proof of any funding received by the company (MCA records, capital structure of the company, bank statements etc), Aadhar card of the authorized signatory making application on behalf of the Company, Director details (DIN, PAN, Address, contact details), Company details (CIN, Address, authorized signatory details for the Company).

  1. Legal Compliance

The authorized signatory signing and making application on behalf of the Company needs to be authorized by the other director/s of the Company and the same needs to be authenticated by signing a Letter of Authorisation (in the format provided on the startup India portal).

  1. Process

● The Company needs to make a profile on the Startup India Portal. The registered email id will then receive an OTP and once that is confirmed the profile can be operated using the login credentials entered for registration.

● The User will have to complete the profile by adding the company specific details i.e. name of the company, CIN, the industry that the company operates, area of operation, stage of development the startup is currently at (ideation, validation early traction, scaling) etc

● The User will have to provide company specific responses to the questions basis which, at the discretion of the DPIIT, the application will be accepted/rejected or asked for clarification in case of any deficiency.

Questions on the portal:

a.    Details of the innovation product/service or improvement in any existing product/service the Startup aims to create/provide

b.    What is the problem that the startup aims to solve

c.     How does your startup propose to solve this problem

d.    What is the uniqueness of the solution provided by the startup.

e. How does startup generate revenue.

The DPIIT may, after calling for such documents or information and making such enquiries, as it may deem fit either recognise the eligible entity as Startup; or reject the application by providing reasons.

The Startup India is a one of its kind scheme and it has driven more and more entrepreneurs to start their own businesses, which in turn has resulted into creating a conducive environment for increased employment opportunities and has boosted entrepreneurship.

Liaison office in India

What Is a Liaison Office?

The Foreign Exchange Management Act (FEMA) defines Liaison Office (“LO”) as “a place of business to act as a channel of communication between the Principal place of business or Head Office by whatever name called and entities in India but which does not undertake any commercial / trading / industrial activity, directly or indirectly, and maintains itself out of inward remittances received from abroad through normal banking channel”.

Permitted activities for a liaison office in India of a person resident outside India 

  1. Representing the parent company / group companies in India.
  2. Promoting export / import from / to India.
  3. Promoting technical/ financial collaborations between parent / group companies and companies in India.
  4. Acting as a communication channel between the parent company and Indian companies.

Criteria

Applications from foreign companies (a body corporate incorporated outside India, including a firm or other association of individuals) for establishing LO in India shall be considered by the AD Category-I bank as per the guidelines given by Reserve Bank of India (RBI).

An application from a person resident outside India for opening of a LO in India shall require prior approval of Reserve Bank of India and shall be forwarded by the AD Category-I bank to the General Manager, Reserve Bank of India, Central Office Cell, Foreign Exchange Department, 6, Sansad Marg, New Delhi – 110 001 who shall process the applications in consultation with the Government of India, in the following cases:

  1. The applicant is a citizen of or is registered/incorporated in Pakistan;
  2. The applicant is a citizen of or is registered/incorporated in Bangladesh, Sri Lanka, Afghanistan, Iran, China, Hong Kong or Macau and the application is for opening a LO in Jammu and Kashmir, North East region and Andaman and Nicobar Islands;
  3. The principal business of the applicant falls in the four sectors namely Defence, Telecom, Private Security and Information and Broadcasting.
  4. The applicant is a Non-Government Organisation (NGO), Non-Profit Organisation, Body/ Agency/ Department of a foreign government. However, if such entity is engaged, partly or wholly, in any of the activities covered under Foreign Contribution (Regulation) Act, 2010 (FCRA), they shall obtain a certificate of registration under the said Act and shall not seek permission under FEMA.

The non-resident entity applying for a LO in India should have a financially sound track record viz: a profit making track record during the immediately preceding three financial years in the home country and net worth of not less than USD 50,000 or its equivalent.

An applicant that is not financially sound and is a subsidiary of another company may submit a Letter of Comfort (LOC) (Annex A) from its parent/ group company, subject to the condition that the parent/ group company satisfies the prescribed criteria for net worth and profit.

Procedure

The application for establishing LO in India may be submitted by the non-resident entity in Form FNC (Annex B) to a designated AD Category – I bank (i.e. an AD Category – I bank identified by the applicant with whom they intend to pursue banking relations) along with the prescribed documents mentioned in the Form and the Letter of Consent (LOC), wherever applicable.

Before issuing the approval letter to the applicant, the AD Category-I bank shall forward a copy of the Form FNC along with the details of the approval proposed to be granted by it to the General Manager, Reserve Bank of India, CO Cell, New Delhi, for allotment of Unique Identification Number (UIN) to each LO. After receipt of the UIN from the Reserve Bank, the AD Category-I bank shall issue the approval letter to the non-resident entity for establishing LO in India.

The validity period of an LO is generally for three years, except in the case of Non-Banking Finance Companies (NBFCs) and those entities engaged in construction and development sectors, for whom the validity period is two years.

An applicant that has received a permission for setting up of a LO shall inform the designated AD Category I bank as to the date on which the LO has been set up. The AD Category I bank in turn shall inform Reserve Bank accordingly.

Opening of bank account by LO 

An LO may approach the designated AD Category I Bank in India to open an account to receive remittances from its Head Office outside India. It may be noted that an LO shall not maintain more than one bank account at any given time without the prior permission of Reserve Bank of India.

The Annual Activity Certificate (AAC) as at the end of March 31 each year along with the required documents needs to be submitted: the LO needs to submit the AAC to the designated AD Category -I bank as well as Director General of Income Tax (International Taxation), New Delhi.

Registration with police authorities 

Applicants from Bangladesh, Sri Lanka, Afghanistan, Iran, China, Hong Kong, Macau or Pakistan desirous of opening LO in India shall have to register with the state police authorities. Copy of approval letter for ‘persons’ from these countries shall be marked by the AD Category-I bank to the Ministry of Home Affairs, Internal Security Division-I, Government of India, New Delhi for necessary action and record.

Other points to be kept in mind

A LO is required to register with the Registrar of Companies (ROCs) once it establishes a place of business in India if such registration is required under the Companies Act, 2013. This shall be filed in Form FC-1.

The LOs shall obtain Permanent Account Number (PAN) from the Income Tax Authorities on setting up of their office in India and report the same in the AACs.

Each LO are required to transact through one designated AD Category-I bank only who shall be responsible for the due diligence and KYC norms of the LO. LO, present in multiple locations, are required to transact through their designated AD.

Acquisition of property by BO/PO shall be governed by the guidelines issued under Foreign Exchange Management (Acquisition and transfer of immovable property outside India) Regulations. The BO /PO of a foreign entity, excluding an LO, are permitted to acquire property for their own use and to carry out permitted/incidental activities but not for leasing or renting out the property. However, entities from Pakistan, Bangladesh, Sri Lanka, Afghanistan, Iran, Nepal, Bhutan, China, Hong Kong and Macau require prior approval of the Reserve Bank to acquire immovable property in India for a BO/PO. BOs/LOs/POs have general permission to carry out permitted/ incidental activities from leased property subject to lease period not exceeding five years.

Steps in brief

There are two routes available under the FEMA 1999 for setting up the LO in India:

  • Reserve Bank Approval Route
  • Automatic Route.
  1. Designate a Bank and branch where account will be opened (post approval of RBI) who will be an Authorized Dealer Bank (AD Bank) for Liaison Office in India.
  2. File an application for Liaison Office, with all necessary documents to the Reserve Bank of India (RBI) through the AD Bank.
  3. Obtain approval of RBI.
  4. Apply to ROC to obtain a “Certificate of Establishment of Place of Business in India” within 30 days of approval by RBI.
  5. Apply for Permanent Account Number with Income Tax Authority.
  6. Apply for TAN with Income Tax Authority.
  7. Open account with Bank and to obtain bank account number.
  8. Registration with police authorities if required.

Whether Liaison office can hire employees

Form FNC specifically asks for the number of expected employees in the proposed LO and at the time of closing of the office the payments of gratuity etc. has to be certified by the Auditor.

Approval of Chinese Company

Chinese Company’s will need the specific approval of RBI as per the website of Consulate General of Shanghai

Setting up Liaison /Representative /Branch/Project Office

Liaison Office/Representative Office:

A Liaison Office could be established with the approval of Reserve Bank of India. The role of Liaison Office is limited to collection of information, promotion of exports/imports and facilitate technical/financial collaborations.

Liaison office cannot undertake any commercial activity directly or indirectly.”

FAQs about LOs in India

1. What is a liaison office? 

A liaison office is a communication channel established by a foreign company in India between the parent company and Indian companies. It represents the parent company / group companies in India.

2. What is the difference between a branch office and a liaison office in India? 

A branch office can carry out commercial and industrial activities, while an LO cannot. LOs are merely a communication channel between the parent company and Indian companies.

3. Can a liaison office be converted to a branch office? 

Yes, an LO can be converted to a branch office with RBI’s approval.

4. What activities are permitted in an LO? 

An LO is permitted to promote exports and imports, facilitate technical or financial collaborations, represent the parent company or group companies and act as a communication channel between the parent company and the Indian companies.

5. What are the liaison office compliances under the Companies Act 2013? 

Under the Companies Act, 2013, an LO, if required, should register as a foreign company with the Registrar of Companies (ROCs) by filing Form FC-1.

6. What is the validity of an LO?

The validity period for an LO is three years, except in the case of Non-Banking Financial Companies (NBFCs) and construction and development sectors, for which it is two years.

7. How can I open a liaison office in India?

To open an LO, foreign companies must follow the guidelines set by RBI. The company must submit Form FNC along with the necessary documents to an AD Category-I bank and seek prior approval from RBI.

8. What is the difference between a project office and a liaison office?

A project office is a temporary office used for executing a specific project, while an LO is a communication channel between a foreign company and Indian entities. An LO cannot undertake any commercial activity, while a project office can be used for project-related commercial or financial activities.

Resolutions in a Board Meeting and General Meeting

Introduction

A company is an artificial person as we all know, having an identity separate from the members or the directors. However, since it is an artificial person it requires the Board of Directors (“BOD”) or the members to take decisions on its behalf. These decisions can be in the form of day to day decisions or bigger decisions such as taking a loan or entering into a merger etc.

The decisions are either taken in a Board Meeting (“Board Meeting”) held among the BOD or in a General Meeting (“General Meeting”) held among the members of the company.

Types of Resolutions

Ordinary Resolutions

As per the provisions of Section 114 (1) of the Companies Act, 2013 (“Act”)-

A resolution shall be an ordinary resolution if the notice required under this Act has been duly given and it is required to be passed by the votes cast, whether on a show of hands, or electronically or on a poll, as the case may be, in favour of the resolution, including the casting vote, if any, of the Chairman, by members who, being entitled so to do, vote in person, or where proxies are allowed, by proxy or by postal ballot, exceed the votes, if any, cast against the resolution by members, so entitled and voting.

This resolution is passed by a simple majority and simply means that the votes cast in favour of the resolution are higher than the ones against it.

Some of the matters requiring ordinary resolutions are –

  1. Where Registrar directs to change the name of the company within 3 months
  2. Alteration of Memorandum of Association (increase /consolidate/ sub-divide/ convert/ cancellation of share capital)
  3. Where Central Government direct to change the name of the company within 3/6 months
  4. Capitalization of company profit or reserves to issue fully paid bonus shares
  5. Accepting deposits from public
  6. Ordinary Business transacted at Annual General Meeting (“AGM”) only. “Ordinary Business” means business to be transacted at an AGM relating to (i) the consideration of financial statements, consolidated financial statements, if any, and the reports of the BOD and auditors; (ii) the declaration of any dividend; (iii) the appointment of directors in the place of those retiring; and (iv) the appointment or ratification thereof and fixing of remuneration of the Auditors.
  7. Contribution to charitable trust in excess of 5 % of its Average Net Profit for 3 immediately preceding financial years
  8. Appointment of Managing Director, Whole Time Director, Manager, subjected to provision of Section 197. Along with remuneration to be paid to directors.

Special Resolutions

As per the provisions of Section 114 (2) of the Act –

A resolution shall be a special resolution when-

  • the intention to propose the resolution as a special resolution has been duly specified in the notice calling the general meeting or other intimation given to the members of the resolution;
  • the notice required under this Act has been duly given; and
  • the votes cast in favour of the resolution, whether on a show of hands or electronically or on a poll, as the case may be, by members who, being entitled so to do, vote in person or by proxy or by postal ballot, are required to be not less than three times the number of the votes, if any, cast against the resolution by members so entitled and voting.

The key considerations for passing a special resolution are –

  1. The notice duly specified the intention to propose a resolution as a special resolution.
  2. Notice was given as required by the Act.
  3. The votes cast in favor of the resolution shall not exceed three times the total vote cast by members against the resolution. In other words, the resolution is adopted with 75% of the valid votes.

Some of the matters that require special resolution are –

  1. Alteration of Article of Association while converting from Private Limited to Public Limited and Vice Versa
  2. To change the Registered office of the company outside the Local limits of the city, town or village
  3. For Alteration of Memorandum of Association and Article of Association of the Company
  4. For issuing further shares to Employees of the Company under the scheme of Employee Stock Option Plan & to determine the terms of issuing Debentures convertible into shares
  5. Reduction of share capital and buyback of shares
  6. To issue debenture convertible into shares, wholly or partly
  7. Restriction on power of board
  8. To make an application to Registrar for striking off the name of company
  9. Approval of scheme of Merger and Amalgamation

Process of passing resolutions

The resolution is proposed as a ’motion’. A motion becomes a resolution only after the requisite majority of members have adopted it. A motion should be in writing and signed by the mover and put to the vote at the meeting by the chairman. In case of company meetings, only such motions are proposed as are covered by the agenda. However, certain motions may arise out of the discussion and may be allowed where no special resolution is mandated in the Act. Para 7.1 of Secretarial Standard 2 provides that every resolution shall be proposed by a member and seconded by another member.

The motion under consideration can be amended during the debate. An alteration is any change of a member’s essential motion until it is voted on and adopted. A member who has not previously spoken on the main motion or has not previously moved an amendment may suggest an amendment, but a formal motion cannot be amended.

The chairman can consider or reject an amendment for different reasons such as inconsistency, duplication, irrelevance, etc. When an amendment is passed, the key motion is adopted and seconded and the discussion on the amendment begins. Anyone who has already spoken on the main motion may speak on amendment, but nobody is permitted to talk on the same amendment twice. After detailed consideration of the proposal, it will be put to the ballot. When the amendment is approved, it shall be included in the central motion form.

General Meeting

The Secretarial Standard 2 issued by the Institute of Company Secretaries of India and approved by the Central Government governs the compliance requirement for General Meetings. Adherence by a company to Secretarial Standard is mandatory, as per the provisions of the Act.

The Act read with the Companies (Management and Administration) Rules, 2014 deals with the convening of AGM. It makes it compulsory to hold an AGM to discuss the yearly results, Auditor’s appointment and other such matters.

Convening a General Meeting

The BOD shall, every year, convene or authorise convening of a meeting of its members called the AGM to transact items of Ordinary Business specifically required to be transacted at an AGM as well as Special Business (“Special Business” means business other than the Ordinary Business to be transacted at an AGM and all business to be transacted at any other General Meeting.), if any.

The BOD may also, whenever it deems fit, call an Extra-Ordinary General Meeting (“EGM”) of the company.

Notice in writing of every meeting shall be given to every member of the company. Such notice shall also be given to the Directors and Auditors of the company, to the Secretarial Auditor, to Debenture Trustees, if any, and, wherever applicable or so required, to other specified persons.

Notice shall clearly specify the nature of the meeting and the business to be transacted thereat. In respect of items of Special Business, each such item shall be in the form of a resolution and shall be accompanied by an explanatory statement which shall set out all such facts as would enable a member to understand the meaning, scope and implications of the item of business and to take a decision thereon. In respect of items of Ordinary Business, resolutions are not required to be stated in the notice.

Notice and accompanying documents shall be given at least twenty-one clear days in advance of the meeting. The day of sending the notice and the day of meeting shall not be counted. Further in case the company sends the notice by post or courier, an additional two days shall be provided for the service of notice. In case of a private company, the period of sending notice including accompanying documents shall be as stated above, unless otherwise provided in the articles of the company.

A resolution shall be valid only if it is passed in respect of an item of business contained in the notice convening the meeting or it is specifically permitted under the Act.

Every company shall hold its first AGM within nine months from the date of closing of the first financial year of the company and thereafter in each calendar year within six months of the close of the financial year, with an interval of not more than fifteen months between two successive AGMs.

Passing of resolution by Postal Ballot 

Every company, except a company having less than or equal to two hundred members, shall transact items of business as prescribed, only by means of postal ballot instead of transacting such business at a General Meeting.

As per section 110 of the Act –

(1) A company 

(a) shall, in respect of such items of business as the Central Government may, by notification, declare to be transacted only by means of postal ballot; and 

(b) may, in respect of any item of business, other than ordinary business and any business in respect of which directors or auditors have a right to be heard at any meeting, transact by means of postal ballot, in such manner as may be prescribed, instead of transacting such business at a general meeting. 

(2) If a resolution is assented to by the requisite majority of the shareholders by means of postal ballot, it shall be deemed to have been duly passed at a general meeting convened in that behalf.

The following shall be passed only by a postal ballot –

  1. Alteration of the objects clause of the Memorandum and in the case of the company in existence immediately before the commencement of the Act, alteration of the main objects of the Memorandum
  2. Alteration of Articles of Association in relation to insertion or removal of provisions which are required to be included in the Articles of a company in order to constitute it a private company
  3. Change in place of Registered Office outside the local limits of any city, town or village
  4. Change in objects for which a company has raised money from public through prospectus and still has any unutilised amount out of the money so raised
  5. Issue of shares with differential rights as to voting or dividend or otherwise
  6. Variation in the rights attached to a class of shares or debentures or other securities
  7. Buy-back of shares by a company
  8. Appointment of a director elected by small shareholders
  9. Sale of the whole or substantially the whole of an undertaking of a company or where the company owns more than one undertaking, of whole or substantially the whole of any of such undertakings.
  10. Giving loans or extending guarantee or providing security in excess of the limit specified.
  11. Any other resolution prescribed under any applicable law, rules or regulations.

The Board may however opt to transact any other item of Special Business, not being any business in respect of which directors or auditors have a right to be heard at the meeting, by means of postal ballot. Ordinary Business shall not be transacted by means of a postal ballot.

The results of the voting done through postal ballot shall be declared with details of the number of votes cast for and against the resolution, invalid votes and whether the resolution has been carried or not, along with the scrutiniser’s report shall be displayed for at least three days on the Notice Board of the company at its Registered Office and also be placed on the website of the company, in case of companies having a website. The resolution, if passed by requisite majority, shall be deemed to have been passed on the last date specified by the company for receipt of duly completed postal ballot forms or e-voting.

Board Meeting 

The Secretarial Standard 1 issued by the Institute of Company Secretaries of India and approved by the Central Government governs the compliance requirement for Meetings of the Board of Directors. Adherence by a company to this Secretarial Standard is mandatory, as per the provisions of the Act.

As per Section 173 of the Act states that –

Every company shall hold the first meeting of the BOD within thirty days of the date of its incorporation and thereafter hold a minimum number of four meetings of its BOD every year in such a manner that not more than one hundred and twenty days shall intervene between two consecutive meetings of the Board.

The BOD of a company shall exercise the following powers on behalf of the company by means of resolutions passed at meetings of the board by simple majority, namely:—

  1. to make calls on shareholders in respect of money unpaid on their shares;
  2. to authorise buy-back of securities under section 68;
  3. to issue securities, including debentures, whether in or outside India;
  4. to borrow monies;
  5. to invest the funds of the company;
  6. to grant loans or give guarantee or provide security in respect of loans;
  7. to approve financial statement and the board‘s report;
  8. to diversify the business of the company;
  9. to approve amalgamation, merger or reconstruction;
  10. to take over a company or acquire a controlling or substantial stake in another company;
  11. any other matter which may be prescribed

The Board of Directors of a company shall exercise the following powers only with the consent of the company by a special resolution, namely:—

  1. to sell, lease or otherwise dispose of the whole or substantially the whole of the undertaking of the company or where the company owns more than one undertaking, of the whole or substantially the whole of any of such undertakings.
  2. to invest otherwise in trust securities the amount of compensation received by it as a result of any merger or amalgamation;
  3. to borrow money, where the money to be borrowed, together with the money already borrowed by the company will exceed aggregate of its paid-up share capital and free reserves, apart from temporary loans obtained from the company‘s bankers in the ordinary course of business:
  4. to remit, or give time for the repayment of, any debt due from a director.

Passing of Resolution by Circulation

The Act requires certain business to be approved only at meetings of the board. However, other business that requires urgent decisions can be approved by means of resolutions passed by circulation. Resolutions passed by circulation are deemed to be passed at a duly convened meeting of the board and have equal authority.

Illustrative list of items of business which shall not be passed by circulation and shall be placed before the Board at its Meeting

General Business Items

  1. Noting minutes of meetings of audit committee and other committees.
  2. Approving financial statements and the board’s report.
  3. Considering the compliance certificate to ensure compliance with the provisions of all the laws applicable to the company.
  4. Specifying list of laws applicable specifically to the company.
  5. Appointment of secretarial auditors and internal auditors.

Specific Items

  1. Borrowing money otherwise than by issue of debentures.
  2. Investing the funds of the company.
  3. Granting loans or giving guarantee or providing security in respect of loans.
  4. Making political contributions.
  5. Making calls on shareholders in respect of money unpaid on their shares.
  6. Approving remuneration of Managing Director, Whole-time Director and Manager.
  7. Appointment or removal of Key Managerial Personnel.
  8. Appointment of a person as a Managing Director / Manager in more than one company.
  9. In case of a public company, the appointment of Director(s) in casual vacancy subject to the provisions in the Articles of the company.
  10. According sanction for related party transactions which are not in the ordinary course of business or which are not on arm’s length basis.
  11. Sale of subsidiaries.

Voting in a General Meeting 

An equity shareholder has the right to vote for every motion. However, as per the Section 47 of the Act preference shareholder is entitled to vote only for a resolution pertaining to his rights.

Methods –

  1. Show of hands –

As per Section 107, a resolution put to the vote of the meeting shall, unless a poll is demanded under section 109 or the voting is carried out electronically, be decided on a show of hands.

  1. Polls –

As per Section 109 a poll may be demanded by such number of members holding, shares worth minimum value of Rs. Five Lakh or 10% voting power in the company.

Every member entitled to vote on a resolution and present in person shall, on a show of hands, have only one vote irrespective of the number of shares held by him. A member present in person or by proxy shall, on a poll or ballot, have votes in proportion to his share in the paid up equity share capital of the company, subject to differential rights as to voting, if any, attached to certain shares as stipulated in the Articles or by the terms of issue of such shares. Preference shareholders have a right to vote only in certain cases as prescribed under the Act. In case of a private company, the voting rights shall be reckoned in accordance with this para, unless otherwise provided in the Memorandum or Articles of the company.

5 Key Pointers required in a SaaS Agreement

In the previous article on Software as a Service (“SaaS”) Products, we understood the meaning of SaaS Products and how SaaS Agreements are different from End User License Agreements. In this blog, we will discuss the key points that should be included in any Software as a Service (SaaS) Agreement.

1. Software Subscription Model and Rights of Users:

The SaaS agreement is a software service provided over the internet. The agreement should define the scope of services accessible to the user and should specify how the SaaS product shall be accessible to the users. Such clauses should enlist all major restrictions that the users shall be subjected to and should also highlight the fact that the SaaS product shall be used only by the users and the authorized personnel appointed by such users.The Agreement should also provide for maintenance and support services that shall be provided by the service provider, and the agreement should provide that the users shall be eligible to receive all software updates and upgrades.

2. Intellectual Property Rights (“IPR”): 

The SaaS service provider should retain ownership of all IPR in the software, technology, and services it provides. The SaaS customer should retain ownership of all IPR in the data transmitted by it to the service provider during provision of services. The agreement should specifically mention that all the source code remains owned by the SaaS service provider.  The SaaS customers should also grant the SaaS service provider the right to use their testimonials for the duration of the SaaS agreement, for which purpose, the service provider may display the customer’s logos and other copyrighted information on its platform.

3. Subscription Plan, Model, and Pricing Clause:

The agreement should provide what exactly the subscription plan includes and how the provider will provide the services. The agreement should clearly specify regarding pricing, how and when the detailed costs would be charged. As SaaS agreements typically practice a subscription model, customers shall pay the provider on a regular basis for continued use of the service.

There are several pricing models, viz:

  • Flat-rate pricing, wherein the customers may avail a single product, a single set of features, and at a single price.
  • Usage-based pricing, which is a pay-as-you-go model
  • Tiered pricing, wherein the customers may avail multiple “packages,” with different combinations of the features provided at different price points
  • Per-user pricing, wherein a single user pays a fixed monthly price; if another user is added, the price doubles, and so on
  • Per-active-user pricing, wherein it does not matter how many users are registered, only those who actually use the platform will be charged.

4. Data Security Provisions

The degree to which any particular data security provision, laid down in a SaaS agreement, is appropriate or realistic depends on the specific type of information to which it applies, the definition of “data security incident,” the specific obligations that arise in the event of a data security breach. SaaS agreements should include a privacy policy that details how the provider is using the customer’s data, including the information it collects and shares internally or with third parties. This section shall also include information on data encryption, how data is backed up, and the provider’s roles and responsibilities in the event of a data breach or a security issue. Data security terms should also cover systems, procedures, and consequences relating to data breaches by way of a commitment to data protection through the service provider.

In India, Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 requires every body corporate which collects, receives, possess, stores, deals or handle information of provider of information, to provide a privacy policy for handling of or dealing in personal information including sensitive personal data or information and to also ensure that the same are available for view by such users who has provided such information under lawful contract.

The policy shall be published on website of body corporate or any person on its behalf and shall provide for:

  • Clear and easily accessible statements of its practices and policies; 
  • type of personal or sensitive personal data or information collected under Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011;
  • purpose of collection and usage of such information; 
  • disclosure of information including sensitive personal data or information as provided in Rule 6 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011; 
  • reasonable security practices and procedures as provided under Rule 8 of Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

5. Limitation of Liability and Indemnification Clause

SaaS agreements should include a limitation of liability clause that limits the liability of the service provider in the event of damages or losses incurred by the customer. Indemnity provisions, which usually accompany provisions relating to limitation of liability, are a contractual promise by one party to compensate and/or defend the other party from the risk of harm, liability or loss.The agreement should also include an indemnity clause that requires the customer to indemnify the service provider for any losses or damages resulting from the customer’s use of the service. In SaaS agreements, the Indemnity clause shall apply in case of claims, damages, liabilities, costs and expenses, including reasonable attorneys’ fees, arising out of:

  • any breach of representation and warranties by the other party;
  • an act of gross negligence, fraud or for infringement of IPR by the other party.

In conclusion, SaaS agreements are crucial for establishing a relationship between a service provider and a customer. It is essential to ensure that all these key points are included in any SaaS agreement to avoid any future legal disputes and to establish a strong business relationship. plan, model and pricing clause, and data security provisions. These clauses help protect both the provider and the customer and ensure that the SaaS product is used legally and securely.

 

ESOP FAQ

  1. What’s the hype behind ESOPs?
  • Because of the tremendous competition in the startup world, acquiring and keeping staff is critical. And the only way to do so is to reward them for their contributions. Employee Stock Options (“ESOP”) are one type of compensation that many firms provide these days. The hype might be explained by examining the benefits from both the employee and the company’s perspectives.

For Employees:

  1. Boost employee morale by encouraging them to do better in their daily responsibilities.
  2. Increases staff retention and, as a result, minimises turnover.
  3. Savings on director salaries for a private limited business by giving a share of ESOPs as a component of salary.

For Company:

  1. Employees might directly hold shares in a firm and participate in its success.
  2. Can gain from riches by selling lucrative shares that were purchased at a lesser price.
  3. Encourages employees to do their best.

2. Why is it called ESOPs and does it differ from the stocks that a founder holds?

  • It is called ESOPs because it is an employee benefit plan that provides employees a share of the company’s ownership. Each qualifying employee receives a set percentage of the company’s equity shares at no cost to them.
Founder StocksESOP
Founder’s equity, sometimes known as founder’s stock, is a type of shares awarded to a company’s founders or early members. In actuality, founder’s stock is just common stock that has been distributed to the company’s founders.ESOPs are given to directors and workers as an incentive and as a retention plan. They do not constitute an obligation, and they are offered to workers in the form of a right to exercise their option to acquire shares.

3. At what stage of a company’s growth are the ESOPs most valuable for an employee?

  • The various stages of growth in the lifecycle of the start-up can be divided into:
  • Early Stage
    Companies are often less liquid in the early stages (seed and angel rounds). They might not have enough money to hire C-suite executives and other key staff who are essential to the company’s success. Founders should offer ESOPs aggressively in such circumstances since they will have a lesser cash component to offer. Grants from ESOPs can be substantial, thus policies should be flexible. At this point, the primary goal is to recruit personnel.
  • Growth Stage
    A startup’s business has expanded by the time it receives a Series A or B round of funding. Employees’ monetary expectations should be matched by founders, and ESOPs should be limited to the most valued employees. ESOP grants may be reduced, but cash components should increase. Employees should be granted ESOPs as a form of compensation. The retention of high-performing individuals becomes crucial at this point in the process. Employees who were not given ESOPs when they started must now be given ownership options if they are key players in the company.
  • Maturity Stage
    Startups reach a mature stage after raising a Series B financing. Both the cash component and the ESOP pool are most likely balanced at this point. Satheesh recommends that founders raise performance-based ESOP awards at this time. Because the monetary component is so large, ESOPs should only be issued when absolutely required. It’s also worth noting that the company’s valuation rises at subsequent phases, implying that each ESOP’s Fair Market Value (FMV) rises as well. As a result, entrepreneurs should take a balanced approach to the awards that should be given to workers based on their success.

From the above it is clear that no matter the stage ESOP are valuable for the employee. However while signing up for ESOPs the employee should ask the following questions:

  1. Is an Esop Scheme in place?
  2. Quantum of options You will get
  3. The value of the Options
  4. Liquidity and valuation of Shares
  5. How to decide between full-monetary salary hikes & ESOPs?
  • Although common sense would dictate that cash should be preferred over ESOPs, such a comparison may be difficult to establish because the predicted price of shares under an ESOP plan is often substantially greater than the cash component being provided. Furthermore, the option of opting for cash instead of an ESOP may not always be available.

If your company’s financial performance falls short of expectations, not only your pay but also your fortune will be jeopardised. As a result, only use your ESOP right to purchase shares if your company’s fundamentals are sound. The issue of taxation must also be examined. You must pay tax on the difference between the fair market value and the exercise price when you execute the option.

5. What are the things to look out for when offered ESOPs? What are cliffs & vesting periods?

  • The following things need to considered when ESOPs are offered:

i.   Is the exercise price fixed or based on the FMV (Fair Market Value)?

The exercise price of options can be whatever the corporation chooses when issuing the ESOP grant letter. Some firms use a minimal exercise price (for example, INR 10) while others choose an exercise price depending on the company’s latest round value. The greater the difference between FMV and exercise price at the time of ESOP sale, the more money you create.

ii. Is there a vesting schedule? Is it a one-size-fits-all approach, a back-loaded approach ,or performance-based approach?

When you participate in an Employee Shares Option Plan, you have the ‘option’ to acquire the company’s stock at the time of exercise. The procedure by which you obtain the right to acquire these stocks on a systematic basis or according to a pre-determined calendar is known as ESOP vesting. Think of the vesting schedule as a timetable by which you obtain the right to ESOPs. The most typical vesting plan is uniform yearly vesting over four years, which means that after the first year of mandatory ‘cliff’ vesting, you will get 25% of the total ESOPs guaranteed to you every year for the next four years.

iii. When you leave the company, what happens to your ESOPs?

Your unvested ESOPs are returned to the ESOP pool when you depart or your employment term ends, but you should be aware of how your vested options are treated. Here you must consider how much time you will have to consider your alternatives after resigning. Consider that if you just have a few weeks to exercise, you’ll have to pay a few thousands or perhaps crores of rupees to obtain possession of your shares. Most well-known companies let workers months or even years to exercise their vested options.

iv. When you exercise your options, what are the transfer restrictions?

There may be a clause in the ESOP programme that allows the firm or the founder to forcefully purchase back (call option) such shares at market price. A ‘Right of First Refusal’ or ROFR clause, for example, permits the business to review any sale or transfer offer you have received first, and only if the company agrees to waive the ROFR clause can you proceed with the sale or transfer of shares.

v. How does the corporation make ESOP liquidity available to employees?

Check the ESOP policy and grant letter to see how ESOP liquidity has been or will be made available to startup workers. Is this even brought up by the management? Remember that you will only profit from your ESOPs if a liquidity event occurs, such as a secondary transaction, repurchase, or ultimate IPO.

Avoid These 5 Common Legal Mistakes Startup Founders Make

Starting a successful startup requires a lot of effort and consideration, especially in terms of legal issues for startups. While developing your product, finding the right team, and creating a proof of concept, it’s important to not overlook legal considerations. Establishing a strong legal foundation is essential for the longevity of your business.

To ensure your startup begins on the right legal foot, consider these five crucial factors related to legal issues for startups:

1. Selecting the correct legal structure: 

It’s important to choose the right legal entity when forming a new business, which is one of the most important legal issues for startups. Options include Registered Company (Public or Private), Sole Proprietorship or Partnership Firm, or a Limited Liability Partnership (LLP). Key factors to keep in mind are tax treatment, individual liability, legal expenses, and growth plans.

2. Having a formal written agreement with Co-Founders: 

In an environment where changes occur frequently, a Co-founders’ agreement can help avoid unnecessary legal hassles and related issues for startups. It should outline key roles and responsibilities, shareholding breakdown, intellectual property rights, remuneration, non-compete & non-solicit and exit clauses.

3. Protecting intellectual property: 

Protecting your intellectual property is crucial to ensure future growth and avoid potential legal issues for startups. Trademarks, patents, and copyrights are essential components of IP, and registering them will prevent infringement. This will allow startups to protect their innovation and compete against large players in the industry.

4. Complying with mandatory registrations and compliances: 

Startups are required to take several licenses and registrations, along with certain compliances which have a lot of legal issues for startups associated with them. These include income tax, GST, Food Safety and Standards, Udyog Aadhaar, and any other industry-specific registrations that may be applicable.

5. Importance of agreements: 

A start-up goes through several contracts with suppliers, employees, and others. It’s important that all such contracts are well drafted to protect the startup from any liability on a future date, and legal issues for startups that may arise. It’s best to engage an experienced legal counsel to help the startup in protecting its interests and capturing the correct language to ensure avoidance of unnecessary legal issues for startups at a later date.

Following these five steps related to legal issues for startups will ensure startups begin on a solid legal foundation and minimize legal risks.

E-Mobility Space in India

India’s Growing Focus on Electric Vehicles to Deal with Air Pollution and Oil Dependency

The move towards Electric Vehicles (EVs) has gained momentum in India, with significant demand and on-the-ground traction in recent years. The country’s need to combat rising air pollution levels and dependence on crude oil imports is driving the increase in EV demand.

India is one of the largest importers of fossil fuels globally, and according to the 2022 World Air Quality Report, the country ranks 8th on the list of worst air quality countries. As a result, EVs that reduce pollution levels and dependence on crude oil-based sources are becoming crucial for India’s transportation sector.

In response to India’s e-mobility initiatives for pollution-free transportation, several established automobile manufacturers and newcomers are beginning to manufacture EVs for the last mile connectivity and bulk short/long distance transportation segment. Startups also play a significant role in the evolving electric mobility sector, with charging infrastructure and mobility services offering potential business opportunities for digital technologies like charging location finders, reservation apps, online payments, and ride-sharing services.

India’s government has implemented various initiatives such as the National Electric Mobility Mission Plan 2020 (NEMMP), Production Linked Incentive (PLI) scheme, Vehicle Scrappage Policy, and National Mission on Transformative Mobility and Storage to support the EV transition.

NEMMP, under which the Faster Use and Manufacturing of (Hybrid &) Electric Vehicles in India (FAME India) scheme was introduced, provides a vision and strategy for the country’s rapid adoption of EVs and their manufacturing. The government aims to make EVs 30% of new cars and two-wheelers sales by 2030. FAME was launched in two phases, with FAME II currently ongoing.

PLI is a supply-side incentive scheme that rewards local manufacturers based on incremental revenue. It offers foreign corporations a chance to open factories in India, while domestic businesses are encouraged to expand or open new factories. Electric vehicles are eligible under this scheme.

The Vehicle Scrappage Policy aims to reduce environmental pollution and noise by phasing out old, unsafe, and unreliable vehicles and increasing the deployment of new fuel-efficient vehicles.

The National Mission on Transformative Mobility and Storage focuses on developing and implementing transformational mobility strategies and the Phased Manufacturing Program for electric vehicles, components, and batteries to encourage local production throughout the EV supply chain.

India’s EV transition has significant investment potential, with several opportunities for startups to enter the market and technology development. The government’s policies and initiatives offer much-needed support to suppliers and manufacturers wanting to shift towards EVs in the country.

India is witnessing a significant increase in the adoption of electric vehicles and states are also rolling out dedicated policies to promote the transition to EVs. Nearly 50% of the states in India have already approved or notified their EV policies to meet the growing demand for electric means of transportation.

Among the states, Uttar Pradesh, Delhi and Karnataka have emerged as the top three in EV registrations, which is a clear indication of the growing interest and demand for electric vehicles.

Several startups have been instrumental in driving the adoption of electric vehicles in India. Companies like Ather Energy, Yulu, and Tork Motors are pioneers in the EV mobility space, and they have the support of venture capitalists and mentorship from industry experts. The emergence of such startups is a positive sign for India’s EV industry and shows that the country has a vibrant startup ecosystem.

Furthermore, the government is taking several measures to encourage the transition to the EV ecosystem. The battery swapping policy and the recognition of energy or battery as a service will ensure development in the EV infrastructure and bolster the adoption of EVs in public transportation.

In conclusion, the awareness regarding fuel and energy efficiency is increasing globally, and the Indian government is taking appropriate measures to promote and develop the EV infrastructure across the country. The state policies, benefits to startups, and government initiatives are contributing significantly to the growth of the EV market in India.

Budget Review 2022 – Impact on Startups, Founders and Investors

Budget 2022 is here and its focus is on steering the economy over the Amrit Kaal for India for the next 25 years –India at 75 to India at 100. The Hon’ble Finance minister has also introduced various new policies for startups and incentives for investing in them, with the aim to provide a boost to the entrepreneurial spirit in the country. Some key highlights for the startup ecosystem:

1) Capping surcharge on Long term capital gain on unlisted equity to 15% bringing the effective tax rate from ~28% to ~23%.

2) Taxation framework for ‘virtual digital assets’ including Crypto and NFT

3) Introducing section 194R which may bring TDS implications for phantom stock, advisory equity and similar arrangements

4) Extension of 3 year tax holiday u/s 80 IAC for eligible startups and commencement date deferral u/s 115 BAB for lower tax rates

Our awesome team at Treelife has done a focussed analysis on provisions applicable to the stakeholders i.e. Startups, Investors and Founders – check the link below

Digital Payment Systems in India

Introduction

The digital payments ecosystem in India has seen an excellent growth in the past few years. The term “Digital Payments” comprises of different types of systems of online payment which cover transactions done through Real Time Gross Settlement (RTGS), National Electronic Fund Transfer (NEFT), Immediate Payment Service (IMPS), Digital Wallets and Unified Payments Interface (UPI). Of these, Digital Wallets and UPI have amplified their operations in the wake of demonetization in the November of 2016.

Payment systems are not only the lifeline of an economy but are increasingly being recognized as a means of achieving financial inclusion and ensuring that economic benefits reach the bottom of the pyramid.

Regulating the payment and settlement systems in the country enables businesses, companies, and consumers to manage their financial transactions and payments efficiently. Implementing fintech laws and regulations ensures safety and security to financial institutions, providing services and the customers using them.

The term “FinTech” is short for “financial technology” and could apply to any kind of technology that is used to drive a financial transaction or service, offered by any entity. However, in business and regulatory jargon, FinTech has come to mean the technology used by financial service providers that disrupt the traditional way of providing such services. Thus, businesses such as PayTM, PhonePe, RazorPay, MobiKwik, PayU are all classified as fintech businesses.

Key Fintech Offerings

Some of the key services that are offered by FinTech companies broadly fall within the ambit of either Digital Payments or digital lending.

PPI – Prepaid Payment Instruments (“PPIs”) are instruments that facilitate the purchase of goods and services including financial services, remittances etc. against a stored value on such instruments. PPIs may be issued under one of the three categories –

  1. Closed system PPIs – They are issued by an entity to a holder to facilitate the purchase of goods and services from the issuer itself. An ideal example of this type of a system would be a brand-specific gift card.
  2. Semi – closed system PPIs – These are used for purchase of goods and services, including financial services, remittance facilities, etc., at a group of clearly identified merchant locations or establishments which have a specific contract with the issuer to accept the PPIs as payment instruments. These instruments do not permit cash withdrawal, irrespective of whether they are issued by banks or non-banks.
  3. Open system PPIs – These PPIs are issued only by banks and are used at any merchant for purchase of goods and services, including financial services, remittance facilities, etc.

Each of these categories permits a different scope of transactions.

UPI Payments – UPI is a payment platform managed and operated by the National Payments Corporation of India (“NPCI”). The UPI enables real time, instant, mobile based bank to bank payments. It primarily relies on mobile technology and telecom infrastructure to offer easily accessible, low cost facilities to the users. UPI enabled payments constitute majority of the digital payment transactions in India.

Digital Lending – With expanding propels in innovation, technology, and telecommunications foundations, several Non-Banking Financial Institutions (NBFCs) in India have moved to advanced stages of digital platforms for credit items, especially to retail and Small and Medium Enterprises (SME) clients. They have developed intuitive applications and websites to empower end-to-end digital customer journeys. 

Payment Intermediaries/Aggregators and Payment Gateways – Payment intermediaries or aggregators are entities which simplify online sale and purchase transactions primarily on e-business platforms. They facilitate collecting electronic payments from customers and pool them and transfer them to the merchants. Payment Gateways provide technology infrastructure to route or facilitate processing of online payment transactions, without handling any funds.

P2P lending platforms – Peer-to-peer (P2P) lending platforms are online platforms that offer loan facilitation services between lenders registered on the platform and prospective borrowers. Under RBI regulations, P2P lending platforms may be operated by eligible Indian companies registered with the Reserve Bank of India (“RBI”) as NBFC.

Payment Banks – Payment banks are bodies authorized by the RBI to offer fundamental online banking services to their clients. These are allowed to accept small deposits (up to INR 100,000). However, they are not permitted to issue credit cards, give loans or offer any credit products

Laws and Regulations

The RBI is the primary regulator for most Fintech activities in banking, payments and lending. The jurisdiction of other regulators may also get attracted, depending on the nature of the services being offered, including of the Securities and Exchange Board of India (“SEBI”) when dealing in the securities market, the Insurance Regulatory and Development Authority of India (“IRDAI”) for the insurance sector, as well as the Ministry of Electronics and Information Technology (“MEITY”) and the Ministry of Corporate Affairs (“MCA”), as may be applicable.

Regulations governing Digital Payments

PPIs

Regulation

Master Direction on Issuance and Operation of Prepaid Payment Instruments (“Master Direction”) which was issued by the RBI by virtue of Section 18 read with Section 10(2) of the Payment and Settlement Systems Act, 2007 (“PSS Act”). PPIs can be issued as cards, wallets, and any such form / instrument which can be used to access the PPI and to use the amount therein. PPIs in the form of paper vouchers cannot be issued.

Eligibility

  1. All entities (both banks and non-banks), regulated by any of the financial sector regulators and seeking approval / authorisation from the RBI under the PSS Act, shall apply to Department of Payment and Settlement Systems (DPSS), RBI, Central Office, Mumbai along with a ‘No Objection Certificate’ from their respective regulator, within 45 days of obtaining such clearance.
  2. Non-bank entities applying for authorisation shall be a company incorporated in India and registered under the Companies Act 1956 / Companies Act 2013.
  3. The Memorandum of Association (MOA) of the applicant non-bank entity shall cover the proposed activity of operating as a PPI issuer.
  4. Banks which comply with the eligibility criteria, including those stipulated by the respective regulatory department of RBI, shall be permitted to issue semi-closed and open system PPIs, after obtaining approval from RBI.
  5. Non-bank entities which comply with the eligibility criteria, including those stipulated by the respective regulatory department of RBI, shall be permitted to issue only semi-closed system PPIs, after obtaining authorization from RBI.

Capital and other eligibility requirements

  1. All non-bank entities seeking authorisation from RBI under the PSS Act shall have a minimum positive net-worth of Rs. 5 crore as per the latest audited balance sheet at the time of submitting the application. Thereafter, by the end of the third financial year from the date of receiving final authorisation, the entity shall achieve a minimum positive net-worth of Rs. 15 crore which shall be maintained at all times.
  2. Newly incorporated non-bank entities which may not have an audited statement of financial accounts shall submit a certificate from their Chartered Accountants regarding the current net-worth along with provisional balance sheet.

Authorisation Process

  1. A non-bank entity desirous of setting up payment systems for issuance of PPIs shall apply for authorisation in Form A (available on RBI website) as prescribed under Regulation 3(2) of the Payment and Settlement Systems Regulations, 2008 along with the requisite application fees. The directors of the applicant entity shall submit a declaration in the enclosed format. RBI shall also check ‘fit and proper’ status of the applicant and management by obtaining inputs from other regulators, government departments, etc., as deemed fit. Applications of those entities not meeting the eligibility criteria, or those which are incomplete / not in the prescribed form with all details, shall be returned without refund of the application fees.
  2. In addition to the compliance with the applicable guidelines, RBI shall also apply checks, inter-alia, on certain essential aspects like customer service and efficiency, technical and other related requirements, safety and security aspects, etc. before granting in-principle approval to the applicants.
  3. Subject to meeting the eligibility criteria and other conditions, the RBI shall issue an ‘in-principle’ approval, which shall be valid for a period of six months. The entity shall submit a satisfactory System Audit Report (SAR) to RBI within these six months, failing which the in-principle approval shall lapse automatically. SAR shall be accompanied by a certificate from the Chartered Accountant regarding compliance with the requirement of minimum positive net-worth of Rs. 5 crore. An entity can seek one-time extension for a maximum period of six months for submission of SAR by making a request in writing, to DPSS, Central Office, RBI, Mumbai, in advance with valid reasons. The RBI reserves the right to decline such a request for extension.
  4. Pursuant to receipt of satisfactory SAR and net-worth certificate, the RBI shall grant final Certificate of Authorisation. Entities granted final authorisation shall commence business within six months from the grant of Certificate of Authorisation failing which the authorisation shall lapse automatically.
  5. The Certificate of Authorisation shall be valid for five years unless otherwise specified and shall be subject to review including cancellation of Certificate of Authorisation.
  6. Any takeover or acquisition of control or change in management of a non-bank entity shall be communicated by way of a letter to the Chief General Manager, DPSS, RBI, Central Office, Mumbai within 15 days with complete details, including ‘Declaration and Undertaking’ by each of the new directors, if any. RBI shall examine the ‘fit and proper’ status of the management and, if required, may place suitable restrictions on such changes.

KYC Requirements

The issuers can issue two types of semi-closed PPIs based on the level of their Know Your Customer (“KYC”) compliance, that is to say, on the level of identification-related information provided by the user. The first type can be issued with minimum or limited KYC. The minimum KYC details include the customer’s mobile number verified through One-Time-Pin (OTP), and a self-declaration of name and a government identification number to authenticate the account.

The amount of funds loaded in this type of an instrument, during any month, cannot exceed ten thousand rupees and the total amount loaded during the whole of financial year cannot exceed one lakh rupees. Only the purchase of goods and services is allowed and bank transfer and interoperability of the instrument is not permissible for PPIs with a limited KYC compliance.

These minimum-detail instruments are mandatorily required to be converted within 18 months into full-KYC compliant, semi-closed PPIs. On the other hand, the full KYC-compliant PPIs, apart from allowing for purchase of goods and services, offer the option of ‘fund transfer back to the source’, bank account transfers as well as transfer to beneficiaries of up to one lakh rupees per month.

Prevention of Money Laundering

The entity operating a digital payment system is required to adhere to the RBI Master Direction on Know Your Customer (KYC), 2016 for customer identification. These Master Directions have provided for a sound framework for the prevention of money-laundering and since the non-bank issuers are essentially in the business of operating a payment system, compliance with Prevention of Money Laundering Act, 2002 and the Prevention of Money-Laundering (Maintenance of Records) Rules, 2005 framed thereunder, is necessary.

Additionally, PPI issuers are required to maintain the log of all transactions for a period of ten years. This data shall be made available for scrutiny to RBI or any other agency / agencies as may be advised by RBI. PPI issuers are also required to file Suspicious Transaction Reports (STRs) to the Financial Intelligence Unit (FIU-IND).

Security of Payments

A strong risk management system is necessary for the PPI issuers to meet the challenges of fraud and ensure customer protection. PPI issuers shall put in place adequate information and data security infrastructure and systems for prevention and detection of frauds.

All PPI issuers shall put in place information security policy for the safety and security of the payment systems operated by them, and implement security measures in accordance with this policy to mitigate identified risks. PPI issuers shall review the security measures (a) on on-going basis but at least once a year, (b) after any security incident or breach, and (c) before / after a major change to their infrastructure or procedures.

Some of the mandatory requirements to be followed by the private entities to prevent fraudulent transactions are:

  1. If the PPI issuer provides the same login for its wallet and its other services, that information regarding the same has to be clearly conveyed to the holder.
  2. Restrictions on multiple invalid attempts to log in have to be placed.
  3. Every payment transaction has to be authenticated through customer consent and alerts should be sent out for every transaction.
  4. Overall, a suitable mechanism has to be put in place for preventing, detecting and restricting occurrence of fraudulent transactions.
  5. Increasing norms around customer protection and fraud prevention is going to have the effect of increasing customer confidence in the digital payments, thereby increasing its adoption and increasing business.
  6. As per the norms, a ‘cooling period’ for fund transfer is also a requisite whenever a new PPI account is opened, freshly loaded or a new beneficiary is added. In that time, alerts are sent to the customers to review the new additions and prevent erroneous transactions.

Interoperability

The ability of customers to use a set of payment instruments seamlessly with other users within the segment are based on adoption of common standards by all providers of these services so as to make them inter-operable. Accordingly, it has been decided to implement it in phases:

  1. In the first phase, PPI Issuers (both bank and non-bank entities) shall make all KYC-compliant PPIs issued in the form of wallets interoperable amongst themselves through Unified Payments Interface (UPI) within 6 months from the date of issue of the Master Direction. With Prepaid Payment Instruments (PPIs) – Guidelines for Interoperability released by the RBI in 2018, an attempt has been made to make the digital wallets operable with each other.
  2. In subsequent phases, interoperability shall be enabled between wallets and bank accounts through UPI.
  3. PPI Issuers shall ensure adherence to the technical and operational requirements for such interoperability, including those relating to safety and security, risk mitigation, etc.

UPI

UPI was developed by the NPCI and was launched in 2016. It facilitates inter-bank transactions in real-time which are processed either on web or a mobile platform. It also caters to the “Peer to Peer” collect request which can be scheduled and paid as per requirement and convenience.

How is it unique?

  • Immediate money transfers through mobile device round the clock 24*7 and 365 days.
  • Single mobile application for accessing different bank accounts.
  • Single Click 2 Factor Authentication – Aligned with the Regulatory guidelines, yet provides for a very strong feature of seamless single click payment.
  • Virtual address of the customer for Pull & Push provides for incremental security with the customer not required to enter the details such as Card no, Account number; IFSC etc.
  • Merchant Payment with Single Application or In-App Payments.
  • Utility Bill Payments, Over the Counter Payments, Barcode (Scan and Pay) based payments.
  • Raising Complaint from Mobile App directly.

NPCI Guidelines

For the functioning of UPI there is a Unified Payment Interface Guidelines by the NPCI. These guidelines are framed under the provisions of the Payment and Settlement of System Act, 2007. These guidelines are binding in nature and hence every member of UPI has to abide by them.

Membership Requirements

The Payment Service Provider/member should be a regulated entity by RBI under Banking Regulations Act 1949 and should be authorized by RBI for providing mobile banking service.

The member should comply with the Procedural Guidelines, certification requirements and efficiency and risk guidelines issued by NPCI from time to time.

Lastly, the bank should be live on Immediate Payment Service (IMPS).

Once the bank-enabled UPI agrees the entity can build their PSP (Payment Service Provider) which is well known as a third-party application. The partnered banks are entirely liable for all the financial and operation liability of these applications.

Other Requirements

The data of clients should be maintained by the banks, and the merchant app shouldn’t have access to it. The payment concerning the responsive data, credentials should by no means reach these merchant apps and only exist in the UPI system of the bank. It imposes accountability on the bank for the proper functioning of the apps and to make sure that the application assists supports all versions of Android and iOS.

These NPCI guidelines also offer freedom to the client for downloading any application as they want. Clients can have two applications in a single device, and no application should obstruct the working of the other while installing, operating or any function done by the application.

The present members can be suspended or terminated anytime from undertaking the functions by NPCI if the member fails to obey any UPI or NPCI product, procedural NPCI guidelines for UPI or any provisions by RBI or NPCI. It can further be terminated if the member’s RTGS account with the RBI is suspended. Moreover, in the case where the member bank is amalgamated or combined with another member bank, the membership is terminated or suspended. At last, if the RBI suspends the consent of the mobile application, then the also merchant stops being a member.

Obligation of PSP

Considering the sensitivity of these transactions, NPCI obligates the Third Party Application Provider (TPAP) as well as the PSPs certain requirements to be fulfilled to enable such transactions. Before initiating operations, the TPAP is mandated to seek a written permission from the NPCI and is required to give the names of the participating banks. The responsibility of the participating banks is immense as they are primarily responsible for providing security against any kind of breach of customer data that could happen through the third party apps. As the responsibility for storing payment sensitive data of the customers is with the PSP, they must perform an audit on the TPAP’s infrastructure to ensure that the integrity of such data is maintained and that the functioning of the app is secure. Along with the TPAP, the PSPs are also responsible for addressing the complaints of the consumers.

PSP should conduct due diligence on the potential technology service provider before selecting and entering into any form of outsourcing relationships. A bank should conduct an in-depth assessment of the third party’s ability to perform the said activities in compliance with all applicable laws and regulations and in a safe and sound manner. The PSP should consider the following during due diligence: a) Legal and Regulatory Compliance b) Financial Condition c) Business Experience and Reputation d) Qualifications, Backgrounds, and Reputations of Company Principals e) Risk Management f) Information Security g) Incident-Reporting and Management Programs h) Business Continuity Program.

Obligations of TPAP

The obligation on the third parties is to store only that customer data to which the customers have given their consent. A record of details like customer’s name, mobile number, gender, email id etc. can only be in an encrypted format and all the information exchange between the third party and the bank is to be done through a secure channel. As a caveat, it has also been provided that the third party shall not share the details of individual transactions with any other third party, including their holding company or subsidiary and the Indian Government or Intelligence without the prior consent of the PSP and NPCI.

Payment Gateways and Payment Aggregators

The RBI vide its Circular dated March 17, 2020, has issued the ‘Guidelines on Regulation of Payment Aggregators and Payment Gateways’ (the “Guidelines“) through which, the RBI has decided to (a) regulate in entirety, the activities of payment aggregators; and (b) provide baseline technology-related recommendations to payment gateways.

PAs are entities that facilitate e-commerce sites and merchants to accept various payment instruments from the customers for completion of their payment obligations without the need for merchants to create a separate payment integration system of their own. PAs facilitate merchants to connect with acquirers. In the process, they receive payments from customers, pool and transfer them on to the merchants after a time period.

PGs are entities that provide technology infrastructure to route and facilitate processing of an online payment transaction without any involvement in handling of funds.

Applicability

The Guidelines have been issued to regulate in entirety the activities of payment aggregators. In this regard, the RBI has also mandated payment aggregators to adopt the technology-related recommendations provided in the Guidelines. While the RBI has clarified that the domestic leg of import and export related payments facilitated by payment aggregators shall also be governed by these Guidelines, these Guidelines will not regulate Cash on Delivery (COD) payments.

The RBI, as a measure of good practice, has stated that PGs may adhere to the baseline technology-related recommendations provided in the Guidelines.

Authorization

The Guidelines provide that any entity seeking to make an application for authorization must be a company incorporated in India under the Companies Act 1956/ 2013 and shall ensure that the business activity of operating as a PA is covered under the scope of its memorandum of association.

Banks, however, provide PA services as part of their normal banking relationship and do not therefore require a separate authorisation from RBI. Non-bank PAs shall require authorisation from RBI under the PSS Act.

E-commerce marketplaces providing PA services shall not continue this activity beyond the deadline prescribed i.e. June 30, 2021. If they desire to pursue this activity, it shall be separated from the marketplace business and they shall apply for authorisation.

PGs shall be considered as ‘technology providers’ or ‘outsourcing partners’ of banks or nonbanks, as the case may be. In case of a bank PG, the guidelines issued by Reserve Bank of India, Department of Regulation (DoR) vide Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks and other follow up circular(s) shall also be applicable.

Networth Requirements

PAs existing as on March 17, 2020 are required to achieve a net-worth of INR 15 crore by March 31, 2021, and a net-worth of INR 25 crore on or before March 31, 2023, which must be maintained at all times thereafter.

New PAs need to have a minimum net-worth of INR 15 crore at the time of application for authorisation and a net-worth of INR 25 crore by the end of third financial year of grant of authorization, which must be maintained at all times thereafter.

Non-bank PAs are required to annually submit a certificate to the RBI evidencing compliance with the applicable net-worth requirement.

Lastly, the Guidelines require that the net-worth consist only of paid-up equity capital, preference shares that are compulsorily convertible to equity (“CCPS“), free reserves, balance in share premium account and capital reserves representing surplus arising out of sale proceeds of assets but not reserves created by revaluation of assets adjusted for accumulated loss balance, book value of intangible assets and deferred revenue expenditure, if any. In this regard, the CCPS can be either non-cumulative or cumulative and the shareholder agreements should specifically prohibit any withdrawal of this preference capital at any time.

PAs shall submit a certificate in the specified format from their Chartered Accountants to evidence compliance with the applicable net-worth requirement while submitting the application for authorisation. Newly incorporated non-bank entities which may not have an audited statement of financial accounts shall submit a certificate in the enclosed format from their Chartered Accountants regarding the current net-worth along with provisional balance sheet.

Governance

The Guidelines provide a comprehensive governance framework for PA, key elements of which have been summarised below:

  1. PA should be professionally managed. To this extent, promoters of the PAs entity shall need to satisfy the fit and proper criteria prescribed by the RBI. RBI shall also check the ‘fit and proper’ status of the applicant entity and management by obtaining inputs from other regulators, government departments, etc., as deemed fit.
  2. Any takeover or acquisition of control or change in management of a non-bank PA shall need to be promptly communicated to the RBI, in order to ensure compliance with the fit and proper criteria of the management.
  3. PAs will now have to enter into direct agreements with all merchants, acquiring banks and other stakeholders, which will need to delineate the roles and responsibilities of the involved parties in sorting/ handling complaints, refund/ failed transactions, return policy, customer grievance redressal (including turnaround period), dispute resolution mechanism and reconciliation etc.
  4. PAs will need to have a Board approved policy for disposal of complaints/ dispute resolution mechanism/ timelines for processing refunds etc. as per the RBI instructions on Turn Around Time for resolution of failed transactions.
  5. PAs are required to appoint a nodal officer responsible for regulatory and customer grievance handling functions.
  6. Non-bank PAs shall maintain the amount collected by them in an escrow account with any scheduled commercial bank. An additional escrow account may be maintained with a different scheduled commercial bank at the discretion of the PA. For the purpose of maintenance of escrow account, operations of PAs shall be deemed to be ‘designated payment systems’ under Section 23A of the PSS Act.
  7. Amounts deducted from the customer’s account shall be remitted to the escrow account maintaining bank on Tp+0 / Tp+1 basis. The same rules shall apply to the non-bank entities where wallets are used as a payment instrument.
  8. Final settlement with the merchant by the PA shall be effected as under:
  • Where PA is responsible for delivery of goods / services the payment to the merchant shall be not later than on Ts + 1 basis.
  • Where merchant is responsible for delivery, the payment to the merchant shall be not later than on Td + 1 basis.
  • Where the agreement with the merchant provides for keeping the amount by the PA till expiry of refund period, the payment to the merchant shall be not later than on Tr + 1 basis.
  1. All credits for reversed and refund transactions shall be routed back through the same escrow account, unless the merchant is responsible for managing refunds under the merchant agreement and the customer is aware of this arrangement. The Guidelines list out the permissible credits into and debits from the escrow account. No interest shall be payable by the bank on balances maintained in the escrow account, except under certain circumstances outlined in the Guidelines. Importantly, the escrow account cannot be operated for ‘cash-on-delivery’ transactions, and settlement of funds with merchants must not be co-mingled with other business, if any, handled by the payment aggregator.
  2. All Pas shall submit certificate signed by the auditor, to the regional office of the RBI, where the registered office of the PA is situated, certifying that they have been maintaining the balance in the escrow account in compliance with the Guidelines.

Applicability of KYC/ AML/ CFT provisions

The KYC, anti-money laundering (AML)/ combating financing of terrorism (CFT) guidelines issued by RBI shall apply to all entities, along with Prevention of Money Laundering Act, 2002 and Rules framed thereunder.

Security, fraud prevention and risk management framework

All PAs are required to put in place adequate information and data security infrastructure and systems for prevention and detection of frauds, which must be aligned with its Board approved information security policy for safety and security of the payment systems operated by them. To this extent, PAs are required to comply with data storage requirements as applicable to payment system operators, which also includes obligations pertaining to data sovereignty.

PAs have additionally been directed not to store any customer card credentials within their database or server, which can be accessed by the merchant.

PGs

PGs have been considered as ‘technology providers’ or ‘outsourcing partners’ of banks and non-banks, as the case may be and have been advised to adopt the baseline technology-related recommendation provided in the Guidelines. To this extent, PGs may desire to adhere to the prescribed minimum standards in order to remain at power with similar IT and security standards adopted by non-bank PAs and other stakeholders in the digital payment ecosystem.

Bank PGs are further subject to RBI Guidelines on ‘Managing Risks and Code of Conduct in Outsourcing of Financial Services by banks.

Directors and Officers Liability Insurance

Directors and Officers (“D&O”) play a crucial role in running a company, making important decisions and bearing responsibilities towards various stakeholders. However, they are also susceptible to risks and personal liability for losses or harm suffered by the company arising out of the company’s acts during the course of their management. As a result, protecting such D&Os  from unnecessary claims is crucial.

References to D&O liability insurance (“D&O Insurance”) have been made under sections 197(13) and 149(8) read with Schedule IV of the Companies Act, 2013 (“Act”). However, obtaining a D&O Insurance has not been made mandatory under the Act.

Section 166 of the Act outlines the fiduciary duties of directors, including but not limited to (a) exercising due and reasonable care, skill, and diligence; and (b) not attempting to gain any undue gain or advantage. Failure of the D&Os to follow these duties could lead to several liabilities arising upon the company. The D&Os can also be held liable under other statutes, such as the Income Tax Act, 1961 (“IT Act”), the Goods and Services Tax Act, 2017 and other environmental and consumer protection laws.

The said D&O Insurance indemnifies D&Os against liabilities, except for those arising out of or in relation to fraud, wilful misconduct, bribery, insider trading, etc. Premiums paid by the company to the insurer shall not be considered to be a part of the D&Os’ remuneration, but if such D&Os are proven guilty of acting in contravention of the provisions of the Companies Act, 2013, it shall be considered to be  a part of their remuneration.

Under the IT Act, D&Os can be prosecuted with fines and imprisonment for (a) failure to deduct TDS(b) willful tax evasion; and (c) making false statements. The IT Act also imposes joint and several liabilities on every director of a private company for the recovery of tax dues.As per the provisions of the IT Act, directors who have either resigned or joined during the relevant previous year would be covered under the purview of the same.

Some of the specific exposures that make D&O Insurance necessary are:

  • Vulnerability to shareholder/stakeholder claims
  • Employment practice violations
  • Regulatory investigations
  • Accounting irregularities
  • Exposures relating to mergers and acquisitions
  • Corporate Governance requirements
  • Compliance with various legal statutes

Protecting D&Os through D&O Insurance is essential in today’s corporate environment, as companies and directors face increased risks and exposure to liability.

 

What are NFT’s ? Things you need to know.

Introduction

Non-fungible tokens (“NFTs”) are one-of-a-kind digital tokens that serve as proof of asset ownership and cannot be duplicated. NFTs use blockchain technology, which creates a digital record of all the NFT transactions over an extensive network of computers and cannot be exchanged with other items, unlike cryptocurrency. While NFTs can represent tangible assets such as property or artwork, the bulk of NFTs are used to describe digital collectables such as digital artwork, music, images, and videos. are cryptographic assets on a blockchain with unique identification codes and metadata that distinguish them from each other. Unlike cryptocurrencies, they cannot be traded or exchanged at equivalency. This differs from fungible tokens like cryptocurrencies, which are identical to each other and, therefore, can be used as a medium for commercial transactions.

NFTs are also known as nifties, representing real world objects like art, music, game items, and videos. NFTs are sold in digital card form. They are held on Etherum blockchain, primarily. An NFT has a unique owner at one time. While anyone can view a NFT, the buyer has the status of the official owner. They can be sold or transferred to another user via Blockchain technology. Due to this, the ownership can always be tracked.

How are NFTs created?

NFTs are created or ‘minted’ from objects that may represent tangible or non-tangible assets.These include:

  • Music
  • Art
  • Videos and Highlights
  • Video Game Skins and Avatars
  • GIFs
  • Collectables
  • Tweets

How To Buy NFTs?

To buy NFTs, a user needs to open a digital wallet that allows them to store cryptocurrency and NFT. In most cases, NFTs can only be bought for cryptocurrencies. The following steps shall be undertaken to buy NFTs:

  • First, you need to buy some cryptocurrency and store it in your wallet.
  • Then you can go to an NFT exchange and buy the NFT you like.

What Are The Risks?

Like cryptocurrencies, NFTs are largely unregulated. Anybody can create and sell an NFT and there is no guarantee of its value. Losses can stack up if the hype dies down.

In a market where many participants use pseudonyms, fraud and scams are also a risk.

Laws in India

Presently there is no law or legal framework that governs NFT in India. Their classification thus remains a tricky issue with the possibilities of how it can be defined. Under Indian law, NFTs are not yet categorised or recognised as “securities”, and no governmental organisation or authority regulates or recognises the trading platforms on which NFTs are traded. Some opine that NFTs fall under the ambit of mere contracts, whereas others consider NFTs to be a derivative based on their characteristics. The following shows how it can be dealt with under the existing legal framework.

Copyright

Many people believe that possessing an NFT is the same as owning the copyright to work; however, this is not the case. Owning an NFT involves holding a specific digital copy of the work, and it is a digital certificate filed on a blockchain that authenticates just the digital version. The property itself, artistic creation, is not transferred. This means that the underlying copyright typically stays with the work’s creator.

While it is possible for a copyright holder to transfer ownership rights to the purchaser of the NFT at the time of sale, the provisions of the Copyright Act 1957, require the contract for sale to provide for such assignment of rights explicitly, in writing.

Once the rights are assigned in compliance with the provisions of the Copyright Act 1957, an NFT holder would be treated as the owner of the copyrighted work. Accordingly, the rights of the parties to an NFT sale, and the extent of such rights, are determined by the governing sales contract.

Most NFT-related transactions take place through smart contracts, which may stipulate the terms of a licence, provide automatic royalties in case of resale transactions, set limits to the use of copyrights, and track subsequent purchases of an NFT. A smart contract is governed by the Indian Contract Act, 1872 and the Information Technology Act, 2000.

Cross Border Legal Implications

NFT’s have not yet been governed by any specific act in India but there are a few specific  Foreign Exchange Management Act of 1999 (“FEMA”) laws that do prevent crypto-trading. Even if allowed, the laws for crypto-trading or NFT’s would depend solely on how the assets in question have been treated in relation to ownership.

Chapter VIII of the Finance Act, 2016 contains the provisions relating to Equalisation Levy(“EL”). Section 165A of the Income Tax Act, 1961 charges an equalization levy of 2% on the consideration received by an ‘e-commerce operator’ from ‘e-commerce supply or services’ made or provided or facilitated by it. If a marketplace is classified as an e-commerce operator under the Finance Act, the EL of 2% may be applied to either the gross value of the NFT or the gas fee imposed by these marketplaces or both. In addition, cross-border NFT transactions will be subject to the FEMA.

GST

Section 9 of the Central Goods and Services Tax Act, 2017 (CGST Act) states that GST is levied on goods, services, or both. The Act’s definition of ‘goods’ covers all types of moveable property, while the definition of ‘services’ encompasses everything that isn’t a movable property. This opens the door to the possibility of imposing GST on NFTs. On the other hand, the definition of ‘supply’ requires that the transaction take place in the course or promotion of business. NFT developers will likely have to charge GST at the point of sale.

Security 

If an NFT represents an asset that is classified as a security under Indian securities regulations, it might be subject to such laws. NFTs are effectively derivatives under the Securities Contract (Regulation) Act of 1956 (SCRA), according to certain legal authorities. Derivates are defined as “a security derived from a debt instrument, share, loan, whether secured or unsecured, risk instrument, contract for differences, or any other form of security; a contract whose value is derived from the prices, or index of prices, of underlying securities”, according to the SCRA.

As a result, if a particular NFT relates simply to an existing asset and is offered as a guarantee of the asset’s authenticity, classifying it as a security (derivative) would be incorrect. Rather, it should be guided by contract rules in general. Fractional NFTs (which provide a partial ownership interest in the NFT), on the other hand, which have arisen as a result of exorbitantly priced NFTs that most market players cannot purchase, may be classified as a security. Furthermore, if promises of a return on investment are made, NFTs will appear to be a speculative investment rather than a digital collection, and hence could be classified as a security in India.

Conclusion

Trading NFTs is risky unless and until a definitive decision on the legality of cryptocurrencies in India is reached. A proposal for a Central Bank Digital Currency (CBDC) backed by the country’s banking regulator could be included in the Cryptocurrency Regulation bill set to be introduced soon.

Data Protection Laws in India

India’s Growth Brings Data Privacy and Protection into Focus: Understanding the Current Data Protection and Privacy Laws in India

India has rapidly grown in technology and economy, but this growth has also brought up the issue of data privacy and protection. Unfortunately, India has lacked any substantive legislative framework focusing primarily on data privacy and protection privacy laws in India. However, the government has formed a committee of experts to draft a data protection bill. The first bill in 2006 was based on the European data privacy directive, highlighting the need for stronger laws like the data protection laws in Europe.

Current Legislative Safeguards: IT Act and IT Rules

Data protection safeguards in India are mainly provided by the Information Technology (IT) Act, 2000, and IT Rules, which constitute inter-alia, the data privacy laws in India. These regulations provide the basic legislative safeguards for data security, privacy, and protection in India. The amendment of IT Act, 2008 added Sections 43A and 72A. Section 43 and 43A deal with unauthorized access of information and leakage of sensitive personal information while the Adjudicating officer (when claim or damages amounts upto 5 crores) or competent court (where claim exceeds beyond 5 crores) appointed under the Act can handle such cases and any appeal from such order passed shall lie with the Cyber Appellate Tribunals. Section 72 deals with disclosure of information in breach of contract and punishment for it, underlining the importance of data privacy regulations in India.

Judicial Safeguards After the AADHAR Judgment: The Need for Personal Data Protection

Data protection was first recognized by the Supreme Court in 2017 in the Aadhar Judgment, emphasizing the need for stronger data privacy laws. The court demanded the enactment of a proper legislation on data protection which should conform with the right to privacy of the individual, and the Personal Data Protection Bill, 2018 was created after this judgment. However, the same has been withdrawn and a new bill – Digital Personal Data Protection Bill, 2022 (2022 Bill) has been released in November 2022 for inviting comments from public. The 2022 Bill recognizes various rights and duties of the citizen and the obligations of the Data Fiduciary to use the collected data lawfully extending to include data collected for offshore/ cross border arrangements, and lays out the penalty for contravention.

Data Protection Bill 2022: The Need for Stronger Data Protection Laws

The committee of experts headed by retired Chief Justice BN Srikrishna had drafted the Personal Data Protection Bill in 2018. However, considering the ever evolving technology and data breaches and the increasing number of citizens using and relying on digital platforms, the Ministry of Electronics and Information Technology (MeitY) withdrew the 2018 Bill and replaced it with the comprehensive 2022 Bill. The Bill also defines a child (person under the age of 18 years) and states that parents’ consent is required for data collection from a child.

In Conclusion: Balancing Data Protection and Growth

According to the Supreme Court in the Puttaswamy judgment, the right to privacy is a fundamental right. The government policy on data protection must not dissuade framing any policy for the growth of the digital economy, to the extent that it doesn’t infringe on personal data privacy. India has one of the world’s largest population and a lot of sectors are unorganised and data is easily breached. As businesses operate in a globalized world, there is also a need to follow international data protection laws. Therefore, understanding right to privacy and data protection in India is crucial as we move towards a digitalized future. The establishment of a data protection authority and regularising how data is collected and used in India will go a long way in achieving this balance between data protection and growth.

FAQ’s

Q: Can personal data be shared without permission in India?

A: In India, sharing personal data without permission is not legal. The Information Technology (IT) Act, 2000, and IT Rules, 2011, provide the basic legislative safeguards for data security, privacy, and protection in India.

Q: Is data sharing legal in India?

A: Data sharing is legal in India, but only if the consent of the individuals whose data is being shared has been obtained prior. The Digital Personal Data Protection Bill, 2022, aims to enhance data protection in India by providing a framework for securing personal data, regulating its processing, and preventing misuse.

Q: Why is data privacy important?

A: Data privacy is important because it ensures that individuals have control over their personal information and can decide who can access it, how it is used, and for what purpose. Data privacy also plays an important role in preventing identity theft, fraud, and other forms of cybercrime.

Q: What are the 7 rules of data protection?

A: The 7 rules of data protection are transparency, accountability, purpose limitation, data minimization, accuracy, storage limitation, and security. Transparency involves informing individuals how their data is used, while accountability refers to taking responsibility for processing the data. Purpose limitation means that personal data collection and processing should only be done for specific, legitimate purposes. Data minimization aims to ensure that only the minimum amount of data is collected and processed. Accuracy involves ensuring that personal data is correct and up-to-date. Storage limitation refers to the idea that personal data should only be kept for as long as necessary. Finally, security involves protecting personal data against unauthorized access, loss, or damage.

How can a Foreign Company enter India?

Foreign companies can expand their operations to India by setting up a place of business, either by themselves or through agents, physically or electronically. To be considered a ‘Foreign Company,’ one must fulfill both criteria mentioned above.

The foreign company incorporation in India is divided into four categories: Project Offices (PO), Branch Offices (BO), Liaison Offices (LO), and Foreign subsidiaries. Each entry route has its set of conditions, rules and regulations that need to be followed.

Project Offices (PO)

If a foreign company plans to execute a specific project in India, it can set up a Project Office (PO) to represent its interests. Essentially, a PO is a branch office with a limited purpose of executing a specific project. Foreign companies engaged in construction or installation typically set up a PO for their operations in India.

Branch Offices (BO)

Branch Offices (BO) are suitable for foreign companies who wish to test and understand the Indian market with stringent control by the Reserve Bank of India (RBI). With BOs, companies can conduct business activities listed in the BO application.

An application from a person resident outside India for BO requires prior approval from the RBI. The AD Category-I bank forwards it to the General Manager, Reserve Bank of India, Central Office Cell, Foreign Exchange Department, 6, Sansad Marg, New Delhi – 110 001, who processes the application in consultation with the Government of India.

When applicants belong to certain countries such as Pakistan, Bangladesh, Sri Lanka, Afghanistan, Iran, China, Hong Kong, or Macau and apply for a BO in Jammu and Kashmir, North East region, and the Andaman and Nicobar Islands, the authority consults with the Government of India. Additionally, if the applicant’s principal business falls in the defense, telecom, private security, and information and broadcasting sector, government approval is mandatory.

Furthermore, entities such as Non-Government Organization (NGO) and Non-Profit Organization, Body/ Agency/ Departments of foreign governments, must obtain a certificate of registration as per the Foreign Contribution (Regulation) Act, 2010.

The non-resident entity for BO in India should have a financially sound track record of a profit-making track record during the preceding five financial years in the home country and net worth of not less than USD 100,000.

The general conditions for setting up a BO in India include registering with the Registrar of Companies under the Companies Act, 2013. BOs can open non-interest bearing current accounts in India, obtain Permanent Account Number (PAN) from Income Tax Authorities, transact through one designated AD Category-I bank, and acquire property following the guidelines issued under Foreign Exchange Management.

Liaison Office

A Liaison Office (LO) does not conduct commercial or trading activity; it’s a place of business to act as a communication channel between the principal place of business or head office and entities in India. LO maintains itself through inward remittances received from abroad through a normal banking channel.

Permitted Activities for LO in India of a person resident outside India

  • Representing the parent company/group companies in India.
  • Promoting export/import from/to India.
  • Promoting technical/financial collaborations between parent/group companies and India.
  • Acting as a communication channel between the parent company and Indian companies.

Applications from foreign companies for establishing an LO in India shall be considered by the AD Category-I bank as per the guidelines given by RBI. An application from a person resident outside India for opening an LO in India requires prior approval from RBI.

The non-resident entity applying for an LO in India should have a financially sound track record, viz: a profit-making track record during the immediately preceding three financial years in the home country and net worth of not less than USD 50,000 or its equivalent.

Steps in setting up an LO

There are two routes available under the Foreign Exchange Management Act 1999 (FEMA) for setting up an LO in India: Reserve Bank Approval Route and Automatic Route.

  • Designate a bank and branch where an account will be opened (post-approval of RBI) and an Authorized Dealer Bank (AD Bank) for LO in India.
  • Apply LO with all necessary documents to the RBI through the AD Bank.
  • Obtain approval of RBI.
  • Apply to the Registrar of Companies (ROC) to obtain a ‘Certificate of Establishment of Place of Business in India’ within 30 days of approval by RBI.
  • Apply for Permanent Account Number with Income Tax Authority.
  • Apply for TAN with the Income Tax Authority.
  • Open an account with the bank and obtain a bank account number.
  • Registration with police authorities if required.

Foreign Subsidiary in India

A foreign subsidiary company is any company where 50% or more of its equity shares are owned by a company incorporated in another foreign nation. In such a case, the said foreign company is called the holding company or the parent company.

To operate in India through a subsidiary company, any foreign company (parent company) registered/incorporated outside India must hold at least 50% of the shareholding of the subsidiary company. The subsidiary can be registered as either a public limited company or a private limited company in India, with the latter being the preferred mode.

The subsidiary company must comply with additional Reserve Bank of India (RBI) regulations since it receives foreign investment through Form FC-GPR and FC-TRS. Additionally, the subsidiary company must be compliant with FC-1, FC-3 & FC-4 forms.

The subsidiary company must have a registered office in India, and out of the minimum requirement of two directors, the company must have at least one Indian citizen (a person who has stayed in India at least 182 days in the previous year) as a Director.

The foreign subsidiary must be compliant with the Foreign Direct Investment policies filed through FC-TRS, which report the transfer of foreign subsidiary company shares between an Indian resident and a non-resident investor. Additionally, the foreign subsidiary must be compliant with FC-GPR which reports on the remittance received by the shareholders of the foreign subsidiary company.

Steps in brief

To set up a foreign subsidiary company in India, companies must:

  • Apply for the company’s name reservation in Spice+ Part A with the Registrar of Companies (ROC).
  • Post-approval of the company’s name, apply for incorporation of the company through Spice+ Part B, attaching the Memorandum and Articles of Association of the Company. ROC fees and Stamp duty must be paid online.
  • Post verification of documents, ROC will issue the Certificate of Incorporation (COI), PAN and TAN of the company simultaneously by the department.
  • The subsidiary must open a current account and bring share subscription money from all the shareholders.
  • Intimate RBI regarding the receipt of share subscription, which will be considered as FDI, and within 30 days must file e-Form FC-1.

Foreign subsidiaries are treated at par with any other Indian company. Therefore, general requirements pertinent to any private/public company follows. By following these guidelines, foreign companies can easily enter the Indian market and establish a subsidiary company. Compliance is key to meet all legal and regulatory requirements for each entry route, and compliance with the OPC annual compliance checklist can help ensure that all regulations are being adhered to.

As long as laws for foreign companies in India are adhered to, these subsidiaries are treated at par with any other Indian company. Whether via project office, branch office, liaison office or a foreign subsidiary, each mode of entry has its own advantages and disadvantages, hence the choice depends on the business’ objectives and requirements.

FAQs about Foreign Company Incorporation in India

Q: What documents are required to register a foreign company in India?

A: The documents required to register a foreign company in India include the Memorandum and Articles of Association of the company, attested by a notary public or Indian embassy/consulate. Other documents include a certificate of incorporation, a certificate of good standing, and a resolution from the board of directors of the foreign company authorizing the opening of a branch office in India. Additionally, the documents must be translated into English and notarized.

Q: What is the difference between an Indian company and a foreign company?

A: An Indian company is a company that is incorporated in India, according to the Companies Act, 2013. In contrast, a foreign company is a company that is incorporated outside India. Indian companies require registration with the Registrar of Companies in the state in which it is registered, while foreign companies can operate in India through various entry routes such as Project Offices (PO), Branch Offices (BO), Liaison Offices (LO), and Foreign Subsidiaries. Foreign companies are also subject to different regulations compared to Indian companies and must comply with additional regulations under the Foreign Exchange Management Act (FEMA) and the Companies Act, 2013.

Neo Banks – Disrupting The Traditional Banking Landscape

Recent years have witnessed a massive drift in the financial sector. Indian customers are embracing digital means of transactions and moving away from traditional banking methods. The integration of technology and banking services has changed the banking landscape, making transactions quicker, cheaper and more customer-oriented. One of the latest buzz words in the fintech sector is ‘Neo Banks’

What is Neo-banking?

Neo banks are like digital banks, with an entirely online presence. These are fintech firms that leverage technology and artificial intelligence (AI) to provide personalised services to their customers. They provide complete digital banking experience through mobile applications.

How do they operate?

Neo-banks can be classified under 3 different categories depending on their style of operations –

  1. The first type features those non-licensed fintech companies that have partnered with a traditional bank. Usually, these banks have outdated infrastructure and legacy systems. Neo-banks put a layer of its digital services and products over these legacy systems to make banking services flexible, accessible and scalable.
  2. The second type is when a traditional bank launches its digital-only initiative in the form of neo-banks.
  3. The third type is the neo-bank that has its own digital banking licenses. However, these type of neo-banks exist only in those countries that permit stand-alone digital entities. (Currently, RBI does not provide banking license to any entity which does not have a physical presence)

How are Neo-banks regulated?

The Indian regulatory regime does not allow for the grant of virtual banking licenses. RBI (through its 2015 circular) has mandated the requirement for digital banking service providers to have some physical presence. As a result, neo-banks can provide banking related services only by partnering with licensed banking institutions and non-banking financial companies. RBI has also issued circulars in 2006 and 2010 which deal with outsourcing of financial services by banks and use of business correspondents by banks, which are relevant for neo-banks

In addition to these, since neo-banks are in possession of users’ personal data, they need to comply with India’s Information Technology Act & Rules.

Regulations:

  1. Neo banks must be constantly monitored and evaluated by their partner banks.
  2. The Reserve Bank of India reserves the right to monitor and track neo bank features and processes.
  3. The Reserve Bank of India has complete access to a neo bank’s records of transactions and accounts.
  4. The KYC regulations as followed by traditional banks when opening an account must be followed by neo banks.
  5. Neo banks should be able to address grievances on time just as their traditional partner banks are obligated to do.
  6. Payment/ Settlement: Like their partner banks, Neo banks must adhere to the provisions of Payment and Settlement Systems Act of 2007.

Why Neo-Banking?

While the earlier generations might be satisfied with the traditional banking system, the tech-savvy new generations are an impatient lot and want things done at the click of a button. Some of the key benefits associated with neo-banks are:

  1.  Hassle free account opening: Since neo banks do not have a physical presence, opening up an account can be managed online / over an app within a few minutes by performing a couple of simple steps.
  2. International transactions: Traditional banks do not always issue a card with which we can transact internationally. We might have to request for this facility / request for an upgrade. However, with neo banks you can execute international transactions or transact while you’re abroad, seamlessly.
  3. User friendly interface: Neo banking is all about being a customer friendly facility which is easy to understand & operate and easily accessible. While in traditional banking you might spend time reaching out to customer support executives, in neo-banking you can simply contact the neo-bank representative through digital mediums. The issues are resolved much faster and require fewer efforts from the user.
  4. Cost effective: Since there’s no physical infrastructure involved, the transaction costs are a fraction of those charged by the traditional banks, thereby offering cheaper banking solutions
  5. Holistic view of your finances: Neo banks provide you with expense reports, investment data,  to give you insights into your spending patterns and help track and budget your spending.
  6. Value added services: Neo-banks do not restrict themselves to just enabling faster banking transactions. By leveraging technology, the neo banks have started offering commission-free mutual funds, expense management tools, instant loans, and other financial planning mechanisms with a customer-centric focus. Chatbots and AI are making it possible to analyse customer patterns, credit history, and other data to create realistic data models for recommending financial services based on customers’ lifestyle choices.

These neo banks are creating specialised offerings that concentrate on the under-served demands of blue-collar employees and MSMEs, which is the path forward and a much needed impetus in the current situation.

How safe is Neo-banking?

Security is the number one concerning factor when it comes to digital transactions. Neo bank application implements 2FA (2-factor authorization), Biometric verification, RBAC (Role-Based Access Control), encryption technology along with other security measures to protect customer data. The applications are built to ensure compliance with anti-money laundering laws, complete privacy of customers and to prevent malware attacks.

Which are the Neo-banks in India?

InstantPay, Niyo, Open, Fi Money and RazorpayX are some of the major players in this segment.

There are more than 12 neo banks in India currently, and few more are in the process of entering the market.

Growth Prospects:

  • The global neo banking market size was valued at USD 66.82 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 54.8% from 2023 to 2030.
  • In India, Transaction value is expected to show an annual growth rate (CAGR 2023-2027) of 17.77% resulting in a projected total amount of USD131.80bn by 2027
  • The average transaction value per user in the Neobanking segment amounts to USD 4.97k in 2023.

Understanding Pros and Cons for setting up a LLP

Introduction

A Limited Liability Partnership (“LLP”) is an alternative business form that gives the benefits of limited liability of a company and the flexibility of a partnership. It has a separate legal entity distinct from that of its partners. It is capable of entering into contracts and holding property in its own name. Further, no partner is liable on account of the independent or un-authorized actions of other partners, thus individual partners are shielded from joint liability created by another partner’s wrongful business decisions or misconduct.

Mutual rights and duties of the partners within a LLP are governed by an agreement between the partners or between the partners and the LLP as the case may be. The LLP, however, is not relieved of the liability for its other obligations as a separate entity.

Since LLP contains elements of both ‘a corporate structure’ as well as ‘a partnership firm structure’ LLP is called a hybrid between a company and a partnership.

All LLP’s are governed by the Limited Liability Partnership Act, 2008 (“LLP Act”).

Features of LLP

  • It has a separate legal entity.
  • Each partner’s liability is limited to the contribution made such partner.
  • Less compliance and regulations.
  • No requirement of minimum capital contribution.

The minimum number of partners to incorporate an LLP is 2. There is no upper limit on the maximum number of partners of LLP. Among the partners, there should be a minimum of two designated partners who shall be individuals, and at least one of them should be resident in India.

The rights and duties of designated partners are governed by the LLP agreement. They are directly responsible for the compliance of all the provisions of the LLP Act 2008 and provisions specified in the LLP agreement.

Advantages

Separate legal entity:

An LLP is a separate legal entity. This means that it has assets in its own name and can sue and be sued in its own capacity. No partner is responsible or liable for any other partner’s misconduct or negligence.

No owner/manager distinction:

An LLP has partners, who own and manage the business. Just like a private limited company, whose directors may be different from shareholders. Primarily for this particular reason, venture capital funds do not invest in the LLP structure.

Flexible agreement:

The partners are free to draft the LLP agreement with respect to their rights and duties.

Limited liability:

The liability of the partners is limited to the extent of their contribution made to the LLP. At the time of winding up, only the LLP’s assets are used for the clearing of debts. The partners have no personal liabilities and hence are free to conduct the business in the best manner possible without the fear of attachment of their property.

Fewer compliance requirements:

An LLP is much easier and cheaper to run than a private limited company as there are only a few compliances per year. On the contrary a private limited company has a lot of compliances to fulfil along with conducting an audit or other such compliance requirements. The LLP is required to get an audit done when turnover  exceeds, in any financial year, forty lakh rupees, or when contribution exceeds twenty five lakh rupees. Other Compliances which are not required in LLP Vis-à-vis a private limited company are having no requirement of minimum number of board meetings in the financial year, no requirement to distribute dividend and no payment of dividend distribution tax. However the tax compliances for both a private limited company and a LLP is similar. A LLP is charged a flat rate of 30% on its total income. The amount of income-tax shall be further increased by a surcharge at the rate of 10% of such tax, where total income exceeds one crore rupees.

Easy to wind-up:

Not only is it easy to start, it’s also easier to wind-up an LLP, as compared to a private limited company.

No requirement of minimum capital contribution: 

The LLP can be formed without any minimum capital. There is no requirement of having a minimum contribution before preparing an agreement. It can be formed with any amount of capital contributed by the partners.

Disadvantages

Difficulty in raising capital and funding:

The LLP does not have the concept of equity or shareholders like a company. Angel investors and venture capitalists can only invest in the form of partners in a LLP if they would want to. This would entail them to take up all the responsibilities of a partner. Thus, angel investors and venture capitalists prefer to invest in a company rather than an LLP making it difficult for the LLPs to raise capital. Also, Foreign Direct Investment (FDI) in LLP is more restrictive as compared to companies.

Public disclosure:

The documents filed through the MCA portal are public documents. Any person can pay a small fee and can access the copy of LLP’s incorporation documents other than the LLP agreement and financial statements. These documents are not accessible in the case of sole proprietorship or traditional partnership firm are not available for public viewership.

Non-Compliance is Expensive:

Even though the compliance requirements for an LLP are relatively low, it is essential to adhere to them, else it can lead to heavy penalties. In case of non-compliance, penalty of ten thousand rupees shall be levied and in case of continuing contravention, with a further penalty of one hundred rupees for each day after the first during which such contravention continues, subject to a maximum of one lakh rupees for the LLP and fifty thousand rupees for every partner of such LLP.

In the case of a proprietorship or traditional partnership firm, there is no such requirement to bear non-compliance expenses.

Who should prefer a LLP?

From the business perspective it is essential to understand the advantages and disadvantages of setting up a LLP in general, however it is also essential to understand if it is the best structure for your business.

To understand if setting up a LLP is the right start to your business journey it is also essential to view the below mentioned points from the point of view of taxation and the operations. Let us also look at these additional points.

  • If the business is engaged in manufacturing/ production and the dividend pay-out ratio will be relatively low: Incorporating a private company shall be beneficial as manufacturing companies can opt for lower taxation @ 20% as per section 115BAB of the Income-tax Act, 1961 and no deduction or allowance in respect of any expenditure or allowance shall be allowed in computing such income.
  • If the business is going to be engaged in trading a partnership firm / sole proprietorship would be a better choice as the benefit of presumptive taxation under section 44AD of the Income-tax Act can be taken. The total turnover or gross receipts can be charged to 6% or 8% tax, provided that total turnover doesn’t exceed INR 2 crores. Also the requirements to maintain formal books of accounts is not there in case of presumptive taxation.

Reporting under CARO 2020 vs. CARO 2016

  • Introduction

CARO 2020 is a new format for the issue of audit reports (attachment to the primary report) in case of statutory audits of eligible companies under the Companies Act, 2013. CARO 2020 has included additional reporting requirements after consultations with the National Financial Reporting Authority (an independent regulatory body for regulating the audit and accounting profession in India) as compared to CARO 2016.

The primary aim of CARO is to enhance the overall quality of reporting and disclosure of overall material matters of the Company by the company auditors.

  • Effective date

CARO, 2020 is applicable for the Financial years commencing on or after 1st April 2020.

(earlier it was applicable from 1st April 2019)

  • Applicability

There are no changes proposed in the applicability section of CARO, 2020. It applies to all companies (including exceptions) as per the previous CARO, 2016. We have listed down below the category of such companies to have a ready reference.

CARO, 2020 applies to all companies including foreign companies, except:

  • Banking company;
  • Insurance company;
  • Company licensed to operate under Section 8 of Co. Act, 2013;
  • Small Company;
  • Private Limited Company, not being a subsidiary or holding of public company, having:
    • Paid up capital and Reserves & surplus not more than 1 Crore as on balance sheet date;
    • Borrowing not exceeding 1 Crore from bank/financial institution at any point of time during financial year;
    • Revenue not exceeding 10 Crore during financial year as per the financial statements
  • Comparative Clauses

There are in total 21 clauses in CARO 2020 as compared to the existing CARO 2016 that has 16 clauses.

  • Key Changes/ Highlights between CARO, 2020 and CARO, 2016

Let’s analyze the proposed changes clause-wise between CARO 2020 and CARO 2016.

Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016
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Reporting under CARO 2020 vs. CARO 2016
Reporting under CARO 2020 vs. CARO 2016

Taxation Fouls by E-Commerce Businesses

E-Commerce is India’s fastest growing and most exciting channel for online commercial transactions. It deals with cross-border transactions and eases the international brands to reach Indian customers.

To outline, many E-Commerce businesses or person dealing with such platform are unaware of the applicable tax compliances resulting from conceptual flaws.

What is E-Commerce

E-Commerce refers to buying and selling of goods/ services via internet- For e.g., Online shopping. Any person who supply goods/ service through the portal is called “E-Commerce Participant”. Further, any person who manages the portal is referred as “E-Commerce Operator”.

Fouls under Goods and Services Tax (GST)

Registration

  • E-Commerce operator

Usually, when suppliers reaches the threshold limit is required to get GST registration. However, the GST law has prescribed few classes of person including E-Commerce Operator to register mandatorily irrespective of the threshold limit. (as per Section 24 of the Central GST Act)

  • E-Commerce participant

Any person who supplies goods/ services or both, through an e-commerce operator (except notified supplies) needs to obtain GST registration irrespective of the threshold limit.

Notified supplies: It namely includes such as restaurant services, including cloud kitchens, housekeeping and accommodation services, and motor cabs – the GST liability falls on the E-Commerce Operator. (as per Section 9(5) of the Central GST Act)

Analysis of Tax Collected at Source (TCS)

TCS means the tax collected by an E-Commerce Operator from the consideration received by it on behalf of the supplier and remit the same to his GST account. It will be charged as per prescribed percentage of the net taxable supplies depending upon the supplies. (as per Section 52 of the Central GST Act)

TCS will be deducted during the month in which the supply is made and will be deposited within 10 days from the month-end of supply.

Fouls under Income-tax (IT)

Tax Deduction at Source (TDS)

The Finance Bill 2020 widened the scope of TDS by bringing E-Commerce Participants within tax range and asked E-commerce Operators to deduct TDS while making a payment to resident E-Commerce Participant basis the defined criteria in the IT Act. (as per Section 194-O of the IT Act)

TDS to be deducted on the Gross amount of sales/ services along with an exception to the Individual/ HUF subject to the transaction limit of 5 Lakhs in case if PAN is furnished.

Equalization Levy 2.0 (EL)

The first EL was introduced via Finance Act, 2016 and is made applicable to the specified services (namely advertisement services) provided by non-resident service providers.

The government has extended the scope and introduced EL 2.0 via the Finance Act, 2020. This EL 2.0 imposes the tax mandate on consideration receivable by the non-resident E-Commerce Operator.

Applicability

The EL 2.0 will be charged at the rate of 2% on the amount of consideration and unlike in the case of EL 1.0, the deduction of the levy is the responsibility of the non-resident E-Commerce Operator and is to be discharged by the operator itself.

Further, the levy has to be discharged on a quarterly basis.

This EL 2.0 covers the following E-commerce supplies subject to the condition that the recipient should be Indian resident or IP address shall be located in India:

  • Online sale of goods owned by the e-commerce operator;
  • Online provision of services provided by the e-commerce operator;
  • Online sale of goods or provision of goods facilitated by the e-commerce operator;
  • Any combination of the above

It also provide few exceptions on EL 2.0 applicability:

  • The non-resident E-Commerce Operator has a permanent establishment in India and the supply are effectively connected to such permanent establishment;
  • The EL 1.0 is applicable;
  • The gross receipts/ turnover of such Operator from online supply is less than 2 crores in a year.

The EL 2.0 payment schedule stated below:

Quarter closing dateDue Date
30 June7 July
30 September7 October
31 December7 January
31 March31 March

Payment Schedule

In case of defaults, simple interest will be imposed on late payments, and failure to pay the levy will incur a penalty equivalent to the amount of the levy.

An Annual Statement in Form-1 to be furnished to the tax authorities (Income-tax portal) on or before 30th June of the subsequent financial year.

If a taxpayer fails to furnish the statement within the prescribed time, he has to pay a penalty of INR 100 per day till the default continues.

Intermediary Guidelines 2021

The Ministry of Electronics and Information Technology (“MeitY”), on 25 February 2021, had notified the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Guidelines”) which superseded the Information Technology (Intermediary Guidelines) Rules, 2011 (“Intermediary Guidelines, 2011”) and brought under their scope numerous online entities by introducing broad new terms and definitions.

The Intermediary Guidelines 2021 have been amended recently vide the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Amendment Rules, 2022 published and notified in the Gazette dated October 28, 2022 (“Amending Rules”).

Intention of the Ministry

The lack of transparency, accountability of intermediaries and social platforms on the internet and violation of rights of users of digital media had been a growing concern for the nation in the changing and ever-advancing technology and digital media space. Considering the need of the hour, the MeitY issued the Intermediary Guidelines, 2021 covering many issues related to use of digital media and defining the responsibilities of the  intermediaries, including social media intermediaries, and also providing a code of ethics to be followed and outlining grievance redressal mechanisms to be followed.

The Intermediary Guidelines sought to address all the issues faced by social media and internet users and to regulate the following categories of intermediaries and digital media entities:

  1. Intermediaries including social media intermediaries and significant social media intermediaries;
  2. Publishers of news and current affairs content, including news aggregators, news agencies, and individual news reporters to the extent they are transmitting content in the course of a commercial activity
  3. Publishers of online curated content, including individual creators transmitting content in the course of a systematic business, professional or commercial activity.

This has been a major step forward in today’s digital world, establishing a practice of regulating a critical sphere of our lives and also the nation’s economy.

Further, in its press release, the MeitY stated that the Amending Rules were being notified in view of the complaints against  the intermediaries due to their action/inaction regarding user grievances regarding objectionable content or suspension of their accounts

Definitions

The Intermediary Guidelines provided the following definitions:

  • News Aggregator (Rule 2(o))
    An entity who, performing a significant role in determining the news and current affairs content being made available, makes available to users a computer resource that enables such users to access the news and current affairs content which is aggregated, curated and presented by such entity.
  • Publisher of news and current affairs content (Rule 2(t))
    An online paper, news portal, news aggregator, news agency and such other entity called by whatever name, which is functionally similar to publishers of news and current affairs content but shall not include newspapers, replica e-papers of the newspaper and any individual or user who is not transmitting content in the course of systematic business, professional or commercial activity.
  • Publisher of online curated content (Rule 2(u))
    A publisher who, performing a significant role in determining the online curated content being made available, makes available to users a computer resource that enables such users to access online curated content over the internet or computer networks, and such other entity called by whatever name, which is functionally similar to publishers of online curated content but does not include any individual or user who is not transmitting online curated content in the course of systematic business, professional or commercial activity.
  • Significant social media intermediary (Rule 2(v))
    social media intermediary having a number of registered users in India above such threshold as notified by the Central Government. This threshold has been set at fifty (50) lakh users.
  • Social media intermediary (Rule 2(w))
    An intermediary which primarily or solely enables online interaction between two or more users and allows them to create, upload, share, disseminate, modify or access information using its services.

Other important definitions include communication link, news and current affairs content and online curated content which together fulfill the government’s purpose of regulating numerous kinds of information available on the internet.

The Intermediary Guidelines are divided into two parts:

  • Due diligence obligations applicable to intermediaries and grievance redressal, and
  • Code of ethics and related safeguards and procedures applicable to entities in the digital media space

It must be noted here that; Rule 3 of the Intermediary Guidelines require an intermediary to observe due diligence while discharging its duties. If this mandate of due diligence is not complied with, such an intermediary shall not qualify for ‘safe harbor’ protection, as granted under Section 79 of the Information Technology Act, 2000 (“IT Act”). The due diligence obligations include publishing, in a prominent manner, the rules and regulations, privacy policy and user agreement for access or usage by any person (these shall, thereafter, be collectively referred to as “Access Policy”). The Amending Rules require such Access Policy to be in English or any of the official languages of India as specified in the Eighth Schedule to the Constitution so that it can be understood by the users in the country easily. The Access Policy must also inform the user to not host, display, upload, modify, publish, transmit, store, update or share any prohibited information. After the Amending Rules were enforced, there are nine categories of such prohibited information ranging from unauthorized information as a consequence of it belonging to another person to information which threatens the unity, integrity, defense, security or sovereignty of India.

As part of its due diligence obligations, an intermediary must also do the following:

  1. Periodically inform its users that their non-compliance with the Access Policy allows the intermediary a  right to terminate such users’ right to access or usage of the intermediary’s website or mobile application (hereinafter collectively referred to as “Platform”).
  2. Not host, store or publish any unlawful information, or if so done, the intermediary shall remove or disable access to such information at the earliest but not later than thirty-six (36) hours of having received actual knowledge of the unlawfulness of the impugned information. A similar obligation was placed upon an intermediary under the Intermediary Guidelines, 2011; however, an intermediary was also required in case it obtained knowledge of such information by itself and not necessarily by actual knowledge. An intermediary was also required to work with the user or owner of such information to disable it. The Intermediary Guidelines, 2021, on the other hand, limit the obligation to receiving actual knowledge in the form of an order by a competent court or on being notified by the government or its agency.

While, prima facie, this step shall ensure that only information that has been verified to be unlawful shall be subject to not being hosted, stored or published, or removed or disabled accessed to, it does not keep any person from having such information on display on an intermediary’s platform till the time a court or an appropriate government acts upon it.

An exception is made to this rule, wherein, an intermediary, within twenty-four (24) hours from the receipt of a complaint made by an individual (or on behalf of such individual), with regard to any content which, prima facie, depicts nudity, sexual conduct or impersonation of such individual, must take such content down.

  1. Any information, which has been removed or to which access is disabled, shall be preserved, without vitiating evidence, up to one hundred and eighty (180) days or more, as may be required by a court or (lawfully authorized) government agency.
  2. Any information collected from a user upon his/her registration shall be retained for one hundred and eighty (180) days after cancellation and/or withdrawal of his/her registration.
  3. Reasonable security measures must be implemented to protect the Platform, its users and the information contained therein, compliant with the reasonable security practices and procedures as prescribed in the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
  4. Co-operate with any government agency lawfully authorized to perform investigative, protective or cyber security activities and provide any related information under the control or possession of the intermediary within seventy-two (72) hours of receipt of an order to do so.
  5. The intermediary must not, knowingly deploy, install or modify its Platform’s technical configuration or become a party to an act which may result in such consequence. It is also required to report cyber security incidents and share related information with the Indian Computer Emergency Response Team.
  6. The intermediaries are required to respect the rights guaranteed to users under the Constitution, including a reasonable expectation of due diligence, privacy and transparency. This obligation was inserted via the Amending Rules.

Furthermore, Significant Social Media Intermediaries are required to observe additional due diligence which includes:

  1. Appointment of a Chief Compliance Officer.
  2. Appointment of a nodal contact person (other than the Chief Compliance Officer) for full time coordination with law enforcement agencies and officers.
  3. Appointment of a Resident Grievance Officer.
  4. Publishing of monthly compliance reports containing details of complaints received and actions taken.

If a Significant Social Media Intermediary provides services primarily in the nature of messaging, it must enable the identification of the first originator of the information available on such platform, as may be required by a judicial order passed by a competent court or an order passed under Section 69 of the IT Act and applicable rules, by a competent authority.

To curb the abuse of this Rule, it has been provided that such orders shall only be passed for prevention, detection, investigation, prosecution or punishment of an offence and only if other means, not as intrusive, cannot be employed. It is further provided that the contents of any electronic message or other such information relating to the first originator needn’t be disclosed. Thus, an attempt has been made to balance public or national interests and the protection of individual privacy.

  1. Significant Social Media Intermediaries are also required to endeavour to adopt technology-based measures to proactively identify information depicting the act or simulation of rape, child sexual abuse or other such conduct, or any information which was previously removed or the access to which was disabled, and to display notice to users attempting to access such information.
  2. Here, it has been provided that interests of free speech and expression, user privacy and so on, must be duly regarded and measures must be proportionate. Appropriate human oversight of such measures, including periodic reviews evaluating their accuracy and fairness, must also be deployed to ensure their proper functioning.
  3. Significant Social Media Intermediaries are also required to have a physical contact address in India which must be published on their Platform.
  4. A grievance redressal mechanism must be implemented which must enable aggrieved users to track the status of their complaint via a unique ticket number. Moreover, the complainants must be provided with reasons for why the Significant Social Media Intermediary acted or did not act upon their complaint to a reasonable extent.
  5. Enable users to voluntarily verify themselves and provide a demonstrable and visible mark of verification to such users. The information provided by any user, in furtherance of this, shall not be used for any other purpose, unless expressly consented to.
  6. Before removal or disabling access to information, which is unlawful, on its own accord, a Significant Social Media Intermediary must notify the user who has created or uploaded such information and provide an adequate and reasonable opportunity to such users to dispute the action.

In addition to the above, an intermediary in relation to news and current affairs content shall publish on its Platform, at an appropriate place, a clear and concise statement informing publishers therein, to furnish details of their user accounts on the services of such intermediary to MeitY. Such publishers must be provided a demonstrable and visible mark of verification.

Grievance Redressal Mechanism

An intermediary is required to prominently publish the name and contact details of the Grievance Officer along with the redressal mechanism, including for receipt of complaints, on the Platform. The Grievance Officer shall

  1. Acknowledge the complaint within twenty-four (24) hours and dispose it of within a period of fifteen days from the date of its receipt,
  2. Receive and acknowledge any order, notice or direction issued by the Appropriate Government, any competent authority or a court of competent jurisdiction.

An intermediary must, within 24 hours of receipt of a complaint made individual (or on behalf of such individual), with regard to any content which, prima facie, depicts nudity, sexual conduct or impersonation of such individual, must take all reasonable and practical measures to remove or disable access to such content.

The Amending Rules have inserted the definition of a Grievance Appellate Committee under section 2(ka), and also directed the Central Government to establish one or more Grievance Appellate Committees within three months from notification of the Amending Rules under newly inserted Section 3A of the Rules. Section 3A also provides for appointment of the committee members and its purpose. The Appellate Committee shall consist of three members headed by a chairperson, where two of such members shall be independent and one will be an ex-officio member. It is for enabling any aggrieved person to appeal to the Committee when he is not satisfied with the decision of the Grievance Officer and such appeal shall be disposed expeditiously within 30 calendar days from filing of the appeal

Code of Ethics

A three-tier code of ethics (“Code”) has been implemented which is largely self-regulatory in nature. This includes self-regulation by publishers of not only online curated content but also of news and current affairs content, operating in India and conducting the systematic business activity of making their content available here.

Level I provides for self-regulation by the publishers.

  • Publishers are required to establish a grievance redressal mechanism and appoint a Grievance Officer. Moreover, publishers of online curated content are required to classify such content based on appropriateness and suitability for persons of various age groups while having regard for context, theme, tone and impact and target audience. Other concerns such as the display or use of discrimination, psychotropic substances, liquor, smoking and tobacco, imitable behavioral, offensive language, nudity, sex and violence must also be duly accounted.

Such classification or rating must be displayed prominently and viewer discretion, if required, must be advised. Display ratings of the Online Curated Content such as ‘U’, or ‘U/A 7+,’ or ‘U/A 13+’, or ‘U/A 16+’, or ‘A’ prominently to its users in a manner that will ensure that the users are aware of the ratings before accessing such content.

  • Publishers must also make reasonable efforts to improve accessibility of online curated content to persons with disabilities by implementing appropriate access services.

Additionally, a publisher shall not transmit or publish any content which is prohibited by law or by a competent court and must also take into consideration national interests and India’s diversity while exercising due caution and discretion in featuring activities, beliefs, practices or views of any racial or religious group.

Level II provides for the establishment of one or more independent and self-regulating bodies of publishers or their associations.

Such a body shall be headed by a retired judge of the Supreme Court or High Court, or an independent eminent person from the field of media, broadcasting, entertainment, child rights, human rights or such other relevant field and up to six other members who are experts in one or more of the aforementioned fields. The body must register itself with MeitY within thirty days of the date of notification of these rules or, if constituted after this period, within 30 days of its constitution.

The regulatory body shall:

  1. Oversee and ensure adherence, by all publishers, to the Code
  2. Provide guidance to publishers on the Code
  3. Address grievances which remain unresolved by publishers even after the fifteen (15) day period
  4. Hear appeals against decisions of publishers

The body can also issue guidance or advisories to publishers while disposing of a grievance or an appeal. It can also refer a matter to MeitY if it believes it necessary. If the body concludes there is no violation of the Code, such a decision must be conveyed both to the complainant and the publisher. Finally, in cases of non-compliance of a guideline or advisory, issued by the body, by a publisher, the matter may be referred to the Oversight Mechanism within 15 days of the period in which such compliance was required by such publisher.

Level III provides for an oversight mechanism which shall fall under the purview of MeitY, who shall, in turn, coordinate and facilitate adherence, by publishers, to the Code.

MeitY is required to do the following, as part of the oversight mechanism:

  1. Publish a charter for self-regulating bodies, including Codes of Practices
  2. Establish an Inter-Departmental Committee for hearing grievances or appeals to decisions made by the self-regulating body or complaints or references made regarding violation of the Code
  3. Issue guidance and advisories to publishers
  4. Issue orders and directions to publishers for maintenance and adherence to the Code

Analysis of Intermediary Guidelines 2021

The Intermediary Guidelines, 2021 seem to be a necessary step allowing the law to catch up with the constantly evolving and disruptive technology. With these Rules encouraging self-censorship, it is evident that the Executive recognizes how important it is to allow intermediaries freedom in their operation. However, it also uploads the need to protect individuals using such intermediary platforms and urges intermediaries to work in a conscious and ethical manner. The increase in compliance requirements is likely to result in higher volumes of complaints and access requests by government agencies, making it difficult to address the complaints in a short time frame as provided under the rules that is to say it may not be practical to take down content within these timelines. Provisions such as permitting the tracing of originators of the information drastically undermines the privacy of individuals. The local presence requirement as seeked under the new guidelines may also lead to increased operational costs.

As the Intermediary Guidelines are still in its early stages, it is crucial that while regulating the ever-changing and dynamic digital space, the Government and bodies responsible for enforcing and monitoring compliance under the Intermediary Guidelines, 2021, strike a balance between upholding the protections which individuals are entitled under the Indian Constitution or under any other law and to allow intermediaries to operate in India with limited restrictions, thereby, curbing any abuse while also helping the country’s digital economy to flourish.

Are Trademark and Brand Name two sides of the same coin?

Importance of Trademarks and Brand Names for Your Business:

Understanding the Differences Between a Brand & a Trademark

If you own a business, you have probably heard of the terms “brand” and “trademark.” While these words are often used interchangeably, they have distinct meanings. In this post, we will discuss the differences between a brand and a trademark, as well as the importance of each.

First, let’s define what brands and trademarks are. A ‘brand’ is a collection of features and elements that create a company’s identity in association with certain product(s) or service(s) that helps create brand value of the entity. This includes the brand name, logo, image, goodwill, personality, culture, and reputation.

On the other hand, a Trademark is defined in the Trademark Act, 1999 as, “a mark capable of being represented graphically and which is capable of distinguishing the goods or services of one person from those of others and may include the shape of goods, their packaging and combination of colors.” A trademark is the intellectual property of a business. A trademark can be a visual symbol, logo, design, word, slogan, tagline, jingle or combination of these elements, created in relation to a particular brand. It differentiates a company’s products and services from competitors in the market.

Similarly, a brand name is the primary name of a company under which the company markets and sells its products or services, while a trademark is a representation in the form of logo or symbol or word or their combination for that brand name. A registered trademark allows a company to take legal action against those who copy or use the brand name or such trademark without permission in relation to the same goods or services. Trademarks often act as a distinguisher between two brands with similar names.

Registration of a trade mark is not mandatory, however, it is also not an inherent right available to the creator like is the case in copyright. Hence, it is important to protect your brand and intellectual property from infringement and misuse in the market and to secure your trademark’s creation, by opting for trademark registration. A registered trademark creates a niche in the industry, thus safeguarding your brand value and maintaining your position in the market. It also helps customers identify fraudsters trying to dupe them by using your mark. A brand value is one of the most important criteria that hold a company together and continuous usage of a certain trademark in relation to one’s brand helps build that brand value.

In summary, while brand and trademark are closely linked, they are separate concepts. A brand creates awareness and trust in a company, while a trademark provides a symbolic or graphic representation, and protection if it is registered to prevent theft or misuse of intellectual property.

FAQ’s

Q: What are examples of trademarks and brand names?

A: Some examples of trademarks include the Nike swoosh, the Apple logo, and the McDonald’s golden arches of ‘M’, or Coca-Cola in its unique italics font. Brand names include Coca-Cola, Google, and Amazon.

Q: What is the difference between brand, trademark, and copyright?

A: A brand is a collection of features that create a company’s identity, including the brand name, logo, image, personality, culture, and reputation. A trademark is a mark symbolizing that brand of a company and constitutes as its intellectual property, such as symbols, graphic representation, logos, designs, words, slogans or colors or combination. Copyright protects original works of authorship, including literary, artistic, cinematographic and musical works, and grants exclusive rights to the creator of the original work.

B2B SaaS – How Sales can be driven efficiently?

Unlock the Secrets to Efficiently Drive B2B SaaS Sales – Boost Your Revenue Now

B2B SaaS or Business to Business Software as a Service is a cloud-based software distribution model that allows companies to sell access to their software to other businesses. Rather than downloading software to a desktop PC, businesses can access SaaS products through an internet application or web browser. B2B SaaS products can include any kind of software such as office management, customer support or communication software used within a business.

Here are some advantages of B2B SaaS that make it valuable to a business:

  • Accessibility: B2B SaaS products can be accessed from any web browser, allowing businesses to manage operations effectively without the need to be at a specific location or operating system.
  • Automatic updates: As a cloud-based service, B2B SaaS businesses can automatically update the product without impacting the user’s operations. Additionally, with cloud-based applications, there is no requirement for storage or hardware on the end-users side.
  • Data capture and analytics: Since B2B SaaS software is centralized and automated, it is easier to capture data and provide in-depth analytics.
  • Cost-effective: B2B SaaS eliminates the need for businesses to own products, systems, and hardware that can be costly.
  • Efficient operations: B2B SaaS allows businesses to automate internal functions and operations at a relatively low cost.

Examples of some B2B SaaS Companies are:

  • HubSpot: A cloud-based inbound marketing and sales platform that provides tools for CRM, web analytics, content management, SEO, and social media analytics.
  • Google: Famous for its search engine, Google also owns and operates more than 130 different SaaS products. Some of Google’s services include a search engine, online advertising, document creation, digital analytics, and other services.

While B2B SaaS and B2C SaaS sales and marketing share the same end goal of helping customers, there are many differences in the process that make the need for a strong sales strategy important.

The B2B SaaS sales cycle is much longer and more complex than the B2C SaaS sales cycle. Businesses generally have more than one buyer on a team communicating with many sales reps and maybe even sales teams, where consumer purchases are usually done between one customer and one sales rep. With B2C SaaS, a user can directly input their credit card information and start using the product, while a B2B SaaS deal often requires a demo and onboarding process.

As B2B SaaS companies grow, they usually deploy an enterprise sales team that enables them to effectively target enterprise-sized companies who have unique needs.

B2B SaaS Selling Tactics

For startups finding the right marketing strategy that will attract new sales and build brand awareness can be challenging. From targeting the right audience to preparing sales teams for a competitive market, marketers may find it challenging to get their SaaS product in customers’ hands.

Some of the sales tips and marketing strategies used in B2B SaaS sales that can help any startup succeed are:

  • Position your software around competitor brands: The SaaS market is incredibly competitive. To meet company sales goals, marketers need to elevate their company above the competition. To do so, this often requires positioning your software above and against your competitors. Use data-based metrics to prove why your SaaS products are the superior choice for meeting your client’s needs. This could mean using case studies or conducting surveys.
  • Focus on customer retention: As business needs and software solutions are constantly changing, building a strategy that includes customer retention could set your business apart from others. To ensure that your business is well-positioned, continue to prove to customers why your software fits their needs. To encourage customer retention, SaaS sales reps

Best Practices for Selling B2B SaaS Effectively

Curate a Targeted Portfolio

In a digital marketplace flooded with too many options, B2B SaaS buyers can quickly become overwhelmed. To effectively address their pain points and boost revenue, start small with software that is highly targeted to potential customers. By curating the choices buyers have, you act as an expert advisor, steering them to solutions that will work best for them. As your software ecosystem evolves with services targeted to different buyer segments, you can significantly increase your marketplace’s revenue.

Highlight the Value of Your App

Never assume potential buyers understand the value of your app. To stand out from the competition, clearly communicate how your B2B SaaS offerings are relevant and different. Don’t overlook the obvious benefits your app provides, as these may not be as clear to potential buyers as they are to you.

Bundle Apps with Core Services

While buyers love a good deal, multi-app bundles can complicate the sales message and cycle in B2B SaaS. Instead, package apps with your core services. For instance, a telecom provider bundled a mobile broadband subscription with a tablet device and Microsoft Office 365, generating 1,500 active users in just a few months. Avoid attempting to solve too many challenges simultaneously, which makes the offer too complex and the business use unclear.

Use a Human Touch to Sell

While consumer devices have programmed us to believe apps sell themselves, this isn’t the case with B2B SaaS. Buyers need human assistance to make informed decisions.

Sell Solutions

To effectively sell B2B SaaS, put potential customers and their challenges first. Sales teams need to adopt a different mindset and focus on how the SaaS product can help customers solve their issues, leading to further growth for both the customer and the company. By prioritizing solutions, instead of speeds and feeds, you can sell B2B SaaS effectively.

SaaS Contract Negotiation Checklist: Top Ten Considerations

While SaaS has simplified enterprise software in multiple ways, however, subscribing to an “enterprise-class” system still requires a fairly complex contract negotiation process. Here is a SaaS contract negotiation checklist that covers the top ten crucial factors to consider when negotiating your SaaS Agreement:

1. Commercials

Usually discussed by the sales and/or the business teams and are negotiated before commencing the legal negotiation process. Pricing, payment terms, taxes, and billing methods should be negotiated with the sales or business teams before legal negotiation.

2. Liability Cap

The liability cap is the most important clause for protecting parties in claims as it sets a limit on the liability brought. Usually incorporated in an agreement to safeguard a party from any potential liability that may arise and to safeguard from any unlimited liabilities.

3. Intellectual Property (IP) Rights

While negotiating SaaS agreement, IP rights are of integral importance. The IP clause determines who owns IP rights and ensures that the agreement covers areas such as indemnity if a third-party claims IP infringement.

4. Effect of Termination

It’s important to stipulate what happens to data after termination of the agreement and for how long the customer has access to the platform, data backup frequency, and procedures.

5. Term

If a vendor offers pricing discounts, subscription metrics and additional fees, in such cases extended contract terms may be required. Vendors prefer longer terms because it provides more predictability in their revenue forecasting. Terms can range from 30 days to five years.

6. Indemnities

Clarify when indemnification is required and if limitations of liability apply to an indemnification claim. Ensure the contract provides indemnification for data as well as for security breaches and IP infringement.

7. Service Level Agreements (SLAs)

The SLA is the vendor’s commitment to keeping the system up and running and is typically expressed as a percentage of “up time”. You will almost always see the SLA represented as 95 to 99.9% or thereabouts. However, there is a wide variation in how the vendor calculates system uptime. A breach of the up time can result in grant of service credits, or a proportionate extension of the subscription period.

8. Data Protection Provisions

Include a differentiation between processor and controller and respective obligations in the agreement and ensure that it is GDPR-compliant.

9. Data Export

Two key things for consideration:

(a) you must ensure that data ownership is retained; and

(b) that you know how to export data in case of migrating to another system or the vendor going out of business and you need access to your data even before you select a new system.

10. Warranties

Generally, cloud service contracts contain many of the following warranties:

(1) that the service will materially conform to the documentation,

(2) the services will be performed in a workmanlike and professional manner,

(3) the provider will provide the necessary training for the customer to use the services

(4) the provider has sufficient authority to enter into this agreement

Other important considerations include disclaimers of warranties, force majeure, survival clause, and confidentiality provisions. Always ensure the customer fully understands that the services provided always carry inherent risks.

By prioritizing these ten factors in your SaaS contract negotiation checklist, you can create a solid SaaS agreement that aligns with your business’ needs, protects your interests, and ensures a successful and stress-free implementation.

FAQs on Points of Negotiation for SaaS Agreements

Q: How to negotiate the price for SaaS?

A: When negotiating the price for SaaS, it’s important to understand the service you’ll be receiving and what it’s worth to your business. You can request a detailed breakdown of the pricing structure and compare it with other vendors on the market. Be prepared to discuss payment terms and negotiate for discounts or bundling options when possible.

Q: How do you politely negotiate a contract? 

A: When negotiating a contract, it’s important to approach the process with an open and collaborative mindset. Be clear about your needs and priorities, but also take the time to understand the vendor’s perspective. Listen carefully and ask questions when necessary, and seek common ground where possible. Ultimately, aim for a mutually beneficial agreement that meets both parties needs.

Q: What are the key points in a SaaS agreement? 

A: The key points in a SaaS agreement include commercial terms, liability cap, intellectual property rights, effect of termination, terms, indemnities, service level agreements, data protection provisions, data export provisions and warranties. These areas cover crucial aspects such as pricing, data protection, and vendor responsibilities, and should be negotiated and agreed upon before signing the contract.

Q: What are the payment terms for SaaS contracts?

A: Payment terms for SaaS contracts can vary depending on the vendor and specific agreement. Some vendors may require payment upfront or on a monthly or annual basis. Others may offer more flexible payment schedules or subscription models. It’s important to review and negotiate payment terms to ensure they align with your business’ budget and cash flow needs.

What is a Virtual Chief Financial Officer (Virtual CFO)? How can it help startups?

Virtual Chief Financial Officer (VCFO) – Roles, Responsibilities & Why you need one?

No matter how big a business is, financial planning is the key to long-term stability. If anything, the 2020 covid-19 pandemic has proven that financial planning and having a roadmap are crucial to dodge unprecedented economic impacts. While big enterprises have enough resources to onboard finance leaders, most early-stage stage startups do not have this liberty as they direct their resources to product development and technology. Most startups only consider financial planning after they have raised funds or when they are in the process of raising funds. This is where the trend of virtual CFO is gaining momentum in India. The situation is to an extent that organizations started looking for outsourced VCFO.

What is a Virtual CFO (VCFO)?

A virtual CFO, which could be an individual or a service provider, is an outsourced service provider specializing in managing the financial requirements of an organization. A virtual chief financial officer, or CFO, uses their knowledge of financial planning, financial reporting, and financial strategy to assist business owners in making wise decisions. The CEO or business owner typically takes on all the hats when a company first launches. A business owner usually has the responsibility of accurately interpreting financial information during the expansion stage of the company.  The role of a virtual CFO is like any other full-time CFO employed by a large business – financial and tax planning, risk management, compliance management, cash-flow forecasting, cost-control measures, budgeting, bookkeeping, payroll management, obtaining necessary licenses like GST Registration, TDS Registration, etc. amongst others. Virtual CFOs manage the books of accounts, data and information about the financial markets to take strategic calls that drive the business forward without straining its resources.

Why you need Virtual CFOs in early-stage startups ?

A large number of startups are run by innovators, who might be well-versed with core technologies, but not with finance, tax and other compliances. First-time entrepreneurs tend to be less aware of financial regulations and tax incentives, which can prove very costly for startups with not much money in the bank. A full time CFO can address this part easily, but the costs involved are too high, which is why virtual CFOs have become an option.

One of the major tasks of a virtual CFO is to analyze financial data and break it down succinctly for the founders and promoters to help them make future business calls and make a course correction if there are flaws in the current system.

The roles and responsibilities of a Virtual CFO include:

Sometimes a CEO of a company that is expanding may get away with having a minimal amount of experience until the company grows to the point where the CEO is managing increasingly complex operations. This is typically the point at which a business owner begins to feel overwhelmed. At this point, clients begin to consider hiring a CFO or virtual CFO after realizing they require more than just simple bookkeeping services. The CFO, as opposed to a CEO, is primarily concerned with a company’s finances. Furthermore, the CFO doesn’t wear the hats of marketing, sales, or human resources, in contrast to the CEO of smaller companies. Their knowledge is limited to financial issues, which allows them to be the company’s primary financial strategist and a valuable business partner.

  • Bookkeeping and Managing finances: Early-stage startups might face problems with regular bookkeeping. Manual bookkeeping might not be efficient as there is a great possibility of founders losing track of their finances due to being caught up with product and business development activity. Virtual CFOs can help such startups in maintaining proper books of accounts and keeping track of all revenue and expenses.
  • Financial decision making: There is a great chance that young founders face hurdles in the way of efficient financial decision making, partly due to lack of experience and partly due to the absence of proper guidance. Virtual CFOs help you with rational decision making to increase your overall growth.
  • Budgeting: Virtual CFOs focus on maintaining the expense and performance as defined in the budget plan. It is one of the responsibilities of the virtual CFO to take the right approach to maintain the budget.
  • Risk management and mitigation: CFO is also responsible to analyze potential financial risks and find a way to minimize or mitigate the same.
  • Statutory Compliances: The Virtual CFO also takes care of the company’s statutory compliances required as per the provisions of Income Tax Laws, GST Laws and various labor laws, among others.
  • Maintaining Professional Relationships: The virtual CFO maintains business relations with employees to solve problems, and also works as a mediator between the board and stakeholders.
  • Other Functions: Virtual CFOs take up various other functions like invoicing, payroll management, insurance management and helping founders in taking insurance related relations like employee insurance, general insurance, keyman insurance, etc.

Conclusion: Virtual CFOs – A Boon for Startups

In conclusion, a Virtual CFO (VCFO) can be a game-changer for startups, offering essential financial expertise and guidance at a flexible and cost-effective rate. By handling tasks like bookkeeping, budgeting, and financial decision-making, VCFOs free up founders to focus on growth. They also provide invaluable insights on risk management, statutory compliances, and maintaining professional relationships, all crucial for long-term success.

VCFOs are especially beneficial for startups because they:

  • Bridge the financial expertise gap: Startups often lack the in-house financial knowledge needed for informed decision-making. VCFOs fill this gap with their specialized skills.
  • Provide scalable support: Startups can tailor VCFO services to their specific needs and budget, ensuring they get the right level of support as they grow.
  • Boost credibility and professionalism: VCFOs can help startups present a more polished and professional image to investors, partners, and other stakeholders.

Overall, a VCFO can be an invaluable asset for any startup looking to navigate the financial complexities of the early stages and achieve sustainable growth.


FAQs About Virtual CFOs for Startups:

  1. What is a Virtual CFO?

A Virtual CFO (VCFO) is a remotely-based finance expert providing startups with strategic financial guidance typically associated with a full-time CFO, but at a more flexible and cost-effective scale.

  1. How can a VCFO help with Bookkeeping and Managing Finances?

VCFOs handle tasks like bookkeeping, budgeting, cash flow management, and financial reporting, ensuring your startup’s financial health.

  1. How does a VCFO support Financial Decision Making?

VCFOs offer expert insights and analysis to inform crucial financial decisions, from funding to investments and pricing strategies.

  1. Can a VCFO assist with Budgeting?

Absolutely! VCFOs create and monitor budgets, identifying spending trends and advising on cost-saving measures.

  1. What about Risk Management and Mitigation?

VCFOs assess potential financial risks and develop strategies to minimize their impact on your startup.

  1. Does a VCFO handle Statutory Compliances?

Yes, VCFOs ensure your startup adheres to tax, legal, and regulatory requirements, saving you time and potential penalties.

  1. Can a VCFO help Maintain Professional Relationships?

VCFOs can connect you with investors, lenders, and other financial professionals, building valuable relationships for your startup.

  1. What Other Functions does a VCFO perform?

VCFOs offer various services like financial modeling, fundraising support, and business valuation, tailored to your specific needs.

  1. Is a VCFO affordable for startups?

VCFO services are typically more cost-effective than hiring a full-time CFO, offering flexible engagement models to fit your budget.

  1. How do I find a qualified VCFO?

Research VCFO firms or individual consultants, considering their experience, industry expertise, and service offerings specific to startups.

 

Determining the exercise price of a stock option

Exercise price or strike price is the price at which the holder of stock options has the right, but not the obligation, to purchase vested options within the term period.

ESOPs that have vested can be exercised. To do this, the employee has to reach out to the CHRO or the finance team, and initiate the process of exercising ESOPs. Note that the employee has to pay a tax while exercising ESOPs, and only after that he/she will receive the shares and then may choose to sell.

The strike price of options can be anything that is chosen by the company while giving out the ESOP grant letter. Some startups choose the exercise price as a nominal amount (say INR 10) while some startups choose the exercise price based upon the last round valuation of the company.

In the latter case, the difference in the company’s valuations between when the employee joined and the liquidity event in which he/she sells ESOPs, represents the money gained by the employee.

While there is no concrete formula to arrive at the ideal exercise price, we suggest founders set the exercise price at a nominal value (face value of shares at minimum). There are two advantages of a nominal exercise price:

  • Employee-friendly: Employees won’t have to pay a larger value for exercising their ESOPs
  • Independent of Valuation: If the valuation of the startup goes down significantly, employees might end up losing money from the ESOPs they would have exercised

Let’s say the exercise price of ESOPs as per the last round valuation of the company is INR 80, and the employee was offered 100 ESOPs at an exercise price of INR 70. The company went on to raise another round of funding 3 years after ESOPs were granted to this particular employee. Assuming that the valuation of the company has gone down and the FMV of shares is INR 65 now, the employee will make a loss of INR 5 per share if he/she exercises and sells the shares on the present day.    

Now if the employee was granted ESOPs at a nominal exercise price of INR 10 each, the employee will make some money despite the decreased valuation.

How Convertible Notes make fundraising seamless for startups?

If you’re a seed or early-stage startup in need of funds for hiring and operations, you may find it difficult to determine a fair valuation. That’s where convertible notes come in.

A convertible note is a short-term debt instrument that startups can use to raise funding. It allows holders to convert their debt into equity in the company at a future date. The biggest advantage of convertible notes for early-stage startups is that they don’t need to determine the value of the company when issuing them.

Unlike traditional equity financing, issuing a convertible note is quick and efficient. There’s only one document to deal with, which saves time and money for both the company and investors.

Until 2016, convertible notes were not legally recognized in India. However, the Companies (Acceptance of Deposits) Rules, 2014 were amended to recognize them as a fundraising instrument for startups.

DPIIT-registered startups can now raise funding through convertible notes, subject to certain conditions. The investment amount must be at least INR 25 lakhs in a single note and converted within 10 years. The terms of conversion must also be determined upfront.

By linking convertible notes to expected returns instead of valuation and percentage of ownership, startups can avoid the valuation quagmire that often comes with very early-stage investments.

Post Incorporation Formalities for PLCs & LLPs

After incorporating a Private Company (“PLC”) or Limited Liability Partnership (LLP), specific regulations in the Companies Act, 2013 and the Limited Liability Partnership Act, 2008 (“LLP Act”) must be followed to ensure compliance with the law. Certain post-incorporation compliances must be met before starting business operations to avoid any issues during the process. These activities exist due to provisions outlined in the Act or state-level laws such as the Shops and Establishment Act, State Stamp Act, and Professional Tax.

LLPs are a unique organizational form with characteristics of both a partnership firm and company and are governed by the LLP Act, 2008. Both PLCs and LLPs are administered by the Registrar of Companies (ROC). The following compliances must be met after receiving a certificate of incorporation.

Incorporation of a Private Limited Company (PLC) is a significant step in starting a business in India. However, it is important to note that certain compliances must be met to avoid penalties and ensure a smooth start to operations. Here are the mandatory post-incorporation compliances for PLCs:

1. Hold the first Board Meeting

According to Section 173, sub-section (1) of the Companies Act 2013, the company must hold the first board meeting within 30 days from the date of incorporation. The meeting must discuss important agenda items such as annual disclosures from directors, authorisation of share certificates, appointment of statutory auditor and such other agenda items. Failure to comply with this can result in a penalty of INR 25,000 for every officer of the company responsible for giving notice.

2. File Form INC-20A

All companies with share capital incorporated on or after November 2, 2018 having share capital, must file Form INC-20A within 180 days of incorporation in order to commence business or borrow funds. Failure to do so can result in a penalty of INR 50,000 for the company and a penalty of INR 1,000 per day for each officer in default during which the default continues, up to a maximum of INR 1,00,000.

3. Issue share certificates to first subscribers

Section 46(1) and 56, (4)(a) of the Companies Act 2013 mandates PLCs to issue share certificates to first subscribers, duly signed by two directors of the company and the company secretary, wherever the company has appointed a Company Secretary, if any, within a period of two months from the date of incorporation. Failure to comply can result in a penalty of INR 50,000 for the company and every officer of the company who is in default.

4. Payment of stamp duty on the share certificates

PLCs are required to pay stamp duty on the total consideration amount mentioned in the share certificates within 30 days of issuance. Failure to do so can result in a penalty as suggested by the Collector or officer in charge.

5. Appointment of first statutory auditor

As per Section 139, sub-section 6 of the Companies Act 2013, PLCs must appoint their first auditor within 30 days of incorporation. However, in case the Board fails to appoint, the shareholders must appoint the auditor within 90 days at an extraordinary general meeting. While there is no fine or penalty for failure to file Form ADT-1 for appointment of the first auditor, it is advisable to do so.

6. Shops and Establishment Registration/License

PLCs are required to obtain Shop and Establishment Registration under respective State’s as applicable. Penalty amount varies from state to state.

7. Professional Tax Registration (PTEC and PTRC)

PLCs must enroll under registration called (PTEC) and pay an annual mandatory fee of INR 2,500. Companies employing people with salaries above a specified limit (which varies from State to State) must obtain Professional Tax – Employee Registration (PTRC) when they begin to employ staff. The penalty amount for non-compliance varies from state to state.

8. Goods and Services Tax Registration

Every business whose annual turnover exceeds Rs. 40 lakhs or Rs. 20 lakhs for service providers, Rs. 10 Lakhs for North-Eastern States, Himachal Pradesh and Uttarakhand and J & K is required to obtain GST Registration under the Goods and Services Tax Act, 2017 and rules. While it is not mandatory to obtain GST Registration immediately upon incorporation, failure to pay tax can result in a penalty of 10% of the tax amount due subject to a minimum of Rs.10,000. In cases of deliberate tax evasion, the penalty will be at 100% of the tax amount due.

9. Trademark Registration

PLCs are encouraged to secure their business name through trademark registration under Section 18 of The Trademark Act, 1999.

10. MSME/SSI Registration

PLCs can also register under the MSME Development Act to get benefits such as collateral-free bank loan, preference in government tenders, and tax rebates.

Starting a Limited Liability Partnership (LLP) in India is a crucial milestone, and it’s essential to ensure compliance to avoid penalties and smoothly operate the business. Let’s go through the post-incorporation compliances required for LLPs:

i. File Form 3

After incorporating the LLP, the partners need to execute the LLP Agreement and file it with the Registrar. The LLP agreement is mandatory, and even in the absence of a specific LLP Agreement, the default LLP agreement given in Schedule I of the LLP Act shall apply. The form must be filed within 30 days of incorporation, and the penalty for non-compliance is Rs. 100 per day with no ceiling on the maximum fine.

ii. Apply for a PAN Card

The Issuance of PAN is integrated with the LLP incorporation process in form FiLLiP.

iii. Open a Bank Account

LLPs must open a bank account and transfer their capital to conduct transactions. No penalty or due date exists for this compliance.

FAQs

Q: When can a private company commence business?

A: A private company can commence business after filing form INC-20A within 180 days of Incorporation..

Q: What is the procedure after incorporation of a company?

A: After the incorporation of a company, the following procedures need to be carried out:

  • Hold first Board Meeting
  • Open a bank account for the company and transfer initial subscription
  • Appoint first a statutory auditor
  • Issue share certificates to the shareholders and payment of stamp duty
  • Registration for Goods and Services Tax (GST) if applicable
  • Registration for Professional Taxes if applicable
  • Startup India and Angel Tax exemption, if required
  • Obtain such other necessary licenses and permits if required for the business

Q: Which forms need to be filed after incorporation of a company?

A: After the incorporation of a company, the following forms need to be filed:

  • Form INC-22: This form is for the notice of the situation or change of registered office of the company, if the Company has been incorporated with a correspondence address
  • Form INC-20A: This form is for the declaration of commencement of business.
  • Form ADT-1: It is advisable to file this form appointment of first auditor.

Q: What documents are required to be filed at incorporation stage?

A: The following documents are required to be filed at the incorporation stage:

  • Spice Part-B: This is the e-form for the incorporation of a company.
  • Form INC-33 (E-MOA): This form is for e-memorandum of association.
  • Form INC-34 (E-AOA): This form is for e-articles of association.
  • INC-35: Agile Pro:Application for Goods and services tax Identification number , employees state Insurance corporation registration pLus Employees provident fund organisation registration, Profession tax Registration, Opening of bank account and Shops and Establishment Registration
  • INC-9: Declaration by Subscribers and First Directors

Q: Which is the first meeting to be held after incorporation?

A: The first meeting to be held after incorporation is the board meeting. It shall be held within 30 days of incorporation and typically includes the following agenda items;

  • To place the Certificate of Incorporation before the meeting;
  • Noting of First Directors;
  • To take a note of the disclosure of interest under Section 184(1) and certificate under Section 164(2) of the Companies Act, 2013;
  • Authority to open the Bank Account;
  • To inform the place of Registered Office;
  • To decide the Financial Year of the Company;
  • Appointment of First Auditor;
  • Adoption of Share Certificates;
  • Approval of Pre-Incorporation Expenses;
  • Commencement of Business;
  • Books and Registers;
  • Allotment of Shares and issuance of share certificates to the subscribers of the Memorandum of Association;
  • To decide and maintain minutes in Loose Leaf Folder;
  • To decide and maintain the Books of Accounts

Implications of a Force Majeure Clause

Are you worried about force majeure events impacting your contract in India?

It’s crucial to understand the force majeure clause’s meaning and its legal definition. A force majeure clause in contract explicitly sets out the terms that excuses a party from performing its contractual obligations under certain force majeure conditions or events.

The recent COVID-19 pandemic has forced organizations to revisit their force majeure clauses, and it is essential to have a sample force majeure clause in your contract to avoid breaching the contract.

It is important to read the force majeure clause carefully, determine the force majeure event’s legal definition, and evaluate payment obligations under the clause. For instance, some contracts may have carve-outs for payment obligations, which may not be covered even if the force majeure event delays the performance of the contract.

In India, the government has declared the current situation of COVID-19 as a force majeure event, making it necessary for organizations to include a force majeure clause in their contracts to protect themselves during these uncertain times.

To give you a better force majeure clause example, suppose your business is bound by a contract to deliver goods to a customer, but a natural calamity occurs, resulting in the transportation means being shut down. In this case, the force majeure clause in your contract can protect you from breaching the contract due to non-performance.

In summary, understanding the force majeure clause meaning and having a sample force majeure clause in your contract is essential to protect your business during unprecedented events like the current COVID-19 pandemic.

Are you wondering how force majeure events like COVID-19 are affecting contractual obligations in India? 

As per the force majeure legal definition, the Force Majeure (FM) clause in contract allows parties to be excused from the contractual obligations in case of events beyond their control, such as pandemics, natural disasters, and government orders.

Due to the outbreak of COVID-19, labor shortages and shutdown of services have affected the physical and legal performance of contractual obligations in India. Parties that are unable to perform are taking help of FM clauses to avoid any contractual remedies for non-performance.

However, some FM clauses do not include pandemics, which can lead to possible disputes and even breach of contract. Hence, to avoid any discrepancies, it is essential to have a well-drafted sample force majeure clause that clearly defines force majeure events. A well-drafted FM clause can make both parties aware of which events are force majeure events and which are not, making it simpler and more effective to deal with force majeure conditions.

In summary, it is crucial to understand the force majeure clause meaning and have a strong FM clause in your contract, which includes pandemics, to avoid any disputes or breach of contract during force majeure events like COVID-19. So, make sure to evaluate payment obligations and seek good counsel while drafting a force majeure clause to protect yourself and your business during such uncertain times.

FAQs

Q: How to write the force majeure clause in a contract?

A: A force majeure clause is an essential section of any contract that outlines the terms that excuse a party from fulfilling its contractual obligations in certain force majeure events. Writing a force majeure clause in a contract involves a few key steps:

  1. Identify Force Majeure Events: You need to identify the force majeure events that would be covered under the clause. These events may include natural disasters, wars, pandemics, government orders, and other similar situations.
  2. Be Specific: The language of the clause should be specific and unambiguous. It should identify the events that would excuse the parties from fulfilling their obligations
  3. Evaluation of Payments: It is important to evaluate the payment obligations under the clause, as some contracts may have carve-outs for payment obligations, which may not be excused even if the force majeure event delays the performance of the contract.
  4. Review Applicable Laws: You also need to review applicable laws and regulations to ensure that the language in the clause is legally enforceable.
  5. Notice of Force Majeure: The clause should also include a notice of force majeure provision that requires the parties to inform each other when a force majeure event will delay or prevent performance of contractual obligations.

In summary, drafting a force majeure clause requires a careful and detailed approach. It is essential to identify force majeure events, be specific in the language, evaluate payment obligations, review applicable laws, and include a notice of force majeure provision. An experienced lawyer can help draft a comprehensive force majeure clause that protects your interests in case of a force majeure event.

Tax implications on ESOP in India

The concept of ESOPs has evolved with a sense of sharing ownership responsibilities with employees and retaining talent that is necessary to startups.

Nowadays, it is popular amongst startups to create an ESOP pool typically about 10% to 15% of the capital before fundraising as it is tax efficient and helps especially when a company has to attract and retain talent with minimal cash outflow.

Employee Stock Option Plan (ESOP)

An Employee Stock Option Plan (ESOP) is an employee benefit plan by which a company offers its employees ownership interest in the organisation.

In the case of ESOPs, eligible employees who meet specified criteria as per the company’s ESOP scheme will be offered the option on a grant date to buy the company’s stock after vesting period (specified time for which employee has to continue his service in the company). After meeting the vesting conditions, if any, an employee can purchase the company’s stock at a predetermined value.

Sometimes in the case of group companies, employees of subsidiary companies will be offered with options of the parent company.

Tax consideration

Tax liability will trigger at 2 stages in the hands of employee as detailed below:

At the time of exercise

Difference between Fair Market Value (FMV) as on the date of exercise and the exercise price (i.e. amount paid by the employee) is taxed as a perquisite or a part of salary income in the hands of the employee at the time of exercise.

At the time of subsequent sale or transfer

When the employee subsequently sells or transfers the shares, the difference between actual sale considerations realized and FMV as considered in the previous step is treated as capital gain. Fair market value can be adjusted for indexation if the holding period of the share is more than 12 months in case of shares of listed companies and more than 24 months in case of shares of unlisted companies as it is considered as long term capital gain.

Example:

Grant date: 1st April 2018 Maturity date: 1st April 2021 Number of options exercised: 700 Fair market value as on April 2021: INR 150 Amount collected from employee: INR 50

When the employee subsequently sells or transfers the shares, the difference between actual sale considerations realized and FMV as considered in the previous step is treated as capital gain. Fair market value can be adjusted for indexation if the holding period of the share is more than 12 months in case of shares of listed companies and more than 24 months in case of shares of unlisted companies as it is considered as long term capital gain.

In this case on 1st April 2021 employee will be taxed on INR 70,000, (i.e., 700 shares * (150-50)) as perquisites under the head of salary income.

Note: There will not be any tax implications on lapsed options.

Subsequently, if in October 2022, the employee sells or transfers the share at INR 200 per share, then the employee has to pay a capital gain tax on INR. 35000 (i.e.,700 shares * (200-150))

Note: Since in this case the shares are sold within 24 months of acquisition the taxability will be on short term capital gains

Tax implications in the hands of employer

The amount treated as a perquisite upon exercise of option as detailed above, is considered as salary cost and is an allowable expenditure in the hands of the employer. However, the employer is required to deduct TDS on the same as per the provisions for TDS on salary.

Sometimes it may so happen that the benefit arising from an ESOP discount might be more than the salary of the employee itself, say the perquisite amount might be INR 13 lakhs, whereas cash payout might be INR 9 lakhs. In such situations, the company generally has to ensure proper documentation & put in place a system to deduct the number of exercised options for TDS compliance.

Considering such difficulties faced by the employees, an option is given to defer the tax liability on perquisites till 14 days from earlier of the below events instead of date of exercise of option.

  • Expiry of five years from the end of year of allotment of shares under ESOPs
  • Date of sale of the such shares by the employee
  • Date of termination of employment

However such option is available only for eligible start up holding Inter-ministerial Board Certificate (IMB certificate).

Date of allotmentDate of saleDate of Termination of employmentExpiry of 5 yearsPerquisite tax triggering eventPerquisite tax triggering date
01-Oct-2001-Jul-2301-Jan-2401-Apr-26Date of sale01-Jul-23
01-Oct-2001-Feb-2401-Jan-2401-Apr-26Date of Termination of employment01-Jan-24
01-Oct-2001-Oct-2701-Oct-2601-Apr-26Expiry of 5 years01-Apr-26

Cross border ESOP transactions

In the case of group companies that have global presence, an employee may migrate to work in different countries for deputation. Therefore, a situation may arise where residential status at the time of grant of ESOP might change at the time of exercise of option after vesting which leads to double tax of the same income.

Generally, global income will be taxed in the hands of residents after giving the credit for taxes paid in foreign countries.

In such cases, ESOP perquisites are taxable in a country on the basis of the number of days of services rendered in the country. Below example may be considered for the clarity of the situation (this example is only taken for understanding of the concept, however legal provisions of both countries have to be looked in real situations)

Example:

If the resident employee of an Indian parent company, say P. Ltd., is granted 500 ESOPs at INR 30 each in May 2021 which will vest after 4 years in April 2025. He migrated to Dubai on deputation basis to a subsidiary there in April 2023 and continues to be resident in Dubai till May 2024.

If the fair market value at the time of exercise of option is INR 150, then total perquisite of INR  60,000 (INR 120 * 500 shares) will be taxed both in India and Dubai proportionately based on period of service in each country. In this case an employee has worked 3 years in India & 1 year in Dubai. Accordingly INR 45000 will be taxed in India and INR 15000 will be taxed in Dubai.

Issues for consideration

  • In India, it will be challenging for the parent company to comply with TDS requirements as there may not be any other source of income of the employee at the time of exercise
  • At the time of subsequent sale of shares in the foreign country, it may not accept FMV on the date of acquisition as cost of acquisition. This may lead to double tax for the employee

FAQs about ESOPs

Q. How does ESOP work in India?

A. An Employee Stock Option Plan (ESOP) is an employee benefit plan that enables eligible employees to buy equity shares in their company at a predetermined price after completing a specified vesting period. After vesting, the employee can exercise the option to buy the shares at the predetermined price, which is usually lower than the market price.

Q. What are ESOPs in India?

A. ESOPs (Employee Stock Option Plans) are a popular employee benefit plan which grants eligible employees the right to buy shares in their company at a predetermined price in the future.

Q. What are the tax benefits of ESOP for the employer?

A. ESOPs amount treated as a perquisite upon exercise of the option is considered a salary cost and is an allowable expenditure in the company’s hands.

Q. Is ESOP expense taxable?

A. ESOP expenses are considered a salary cost and are an allowable expenditure in the hands of the employer. However, the employer must deduct TDS on the same as per the provisions for TDS on salary.

Q. Are ESOPs part of CTC?

A. Yes, ESOPs may be included in the Cost to Company (CTC) of an employee.

Q: What is the tax treatment for ESOPs in the hands of the employee at the time of exercise?

A: The difference between the Fair Market Value (FMV) of the shares on the date of exercise and the exercise price (amount paid by the employee) is taxed as a perquisite or a part of the employee’s salary income at the time of exercise.

Q: What is the tax treatment when the employee sells or transfers the shares later on?

A: When the employee subsequently sells or transfers the shares, the difference between the actual sale considerations realized and the FMV considered at the time of exercise is treated as capital gain.

Q: Can the Fair Market Value be adjusted for indexation during subsequent sale or transfer?

A: Yes, the Fair Market Value can be adjusted for indexation if the holding period of the shares is more than 12 months for shares of listed companies and more than 24 months for shares of unlisted companies.

Q. How do I defer tax on ESOP?

A. One way to defer tax liability on perquisites related to ESOPs is to opt for an Inter-ministerial Board Certificate and defer the tax liability on perquisites till 14 days from earlier of the below events instead of date of exercise of option.

  • Expiry of five years from the end of year of allotment of shares under ESOPs
  • Date of sale of the such shares by the employee
  • Date of termination of employment

Q. How is tax calculated on ESOP?

A. Tax on ESOP is calculated based on the difference between the fair market value of the shares at the time of exercise and the exercise price.

Q. How are ESOPs taxed in India?

A. ESOPs in India are taxed as perquisites at the time of exercise and as capital gains at the time of sale or transfer of the shares.

Q. Is TDS applicable on ESOP?

A. Yes, the employer must deduct TDS as per the provisions for TDS on salary on the perquisite amount at the time of exercise of the option.

Q. How is perquisite tax calculated on ESOPs?

A. Perquisite tax on ESOPs is calculated as the difference between the Fair Market Value (FMV) of the shares at the time of exercise and the exercise price.

Q. What is the taxability of dividend on ESOP shares?

A. The dividend earned on ESOP shares is taxable as per the applicable tax rates, which can vary depending on the individual’s income tax bracket.

A Comprehensive Guide to Convertible Notes and Compulsorily Convertible Notes

Convertible debentures are a type of debt instrument that can be converted into equity shares at a later stage. When a company wants to raise capital without determining the share price at the time of issue, it can use convertible notes. In India, debentures that are convertible into shares are governed by company law and the Securities and Exchange Board of India (SEBI) Guidelines. In this blog, we will delve into the various types of convertible notes available in India, guidelines to follow, and the advantages and disadvantages of these instruments.

Types of Convertible Debentures 

There are three types of convertible debentures in India:

Fully Convertible Debentures (FCDs)

FCDs are the most common convertible debt instruments. They are fully convertible into equity shares within a specified period and at a predetermined conversion price. FCDs can also carry a fixed interest rate.

Partly Convertible Debentures (PCDs)

PCDs are debt instruments where only a specific portion can be converted into equity shares. The remaining part of the debenture continues as a debt with a fixed interest rate.

Optionally Convertible Debentures (OCDs)

OCDs are debentures that give the holder the option to convert the debt into equity shares at a date and a predetermined price.

Compulsorily Convertible Debentures (CCDs)

CCDs are debt instruments that are mandatorily converted into equity shares within a specific time. CCDs serve as an alternative to equity shares and have become popular in recent years.

Procedure for Issue of Debentures

The company must follow specific guidelines when issuing debentures in India. The following documents must be in place:

  • Type of resolution needed to issue convertible debentures
  • Terms of the issue
  • The details of the convertible debentures
  • Valuation report for compulsory convertible debentures

CCD Valuation

CCD valuation is calculated by dividing the equity value by the total number of shares. The value per share is then multiplied by the number of debenture shares to derive the CCD valuation.

Accounting Treatment and Reporting

CCDs must be reported as a liability in a company’s balance sheet. When converted into equity shares, the debenture value is transferred to share capital.

Advantages and Disadvantages of Convertible Debentures

Convertible debentures have several advantages, such as:

  • Provide flexibility to raise capital without determining the share price
  • Eliminate the need to repay debt on a particular date
  • Reduce the cost of capital
  • Build investor confidence

The downside of convertible debentures can include:

  • Dilution of ownership when debt is converted to equity
  • Increased debt-to-equity ratios
  • Potential difficulties in finding buyers when selling CCDs

CCDs and the Companies Act, 2013

The Companies Act, 2013, regulates the issue of CCDs. CCDs can be issued to Indian residents, non-residents, and foreign entities, depending on conditions provided by the RBI.

Possibly Convertible Debentures

Guidelines for optionally convertible debentures are specified by the Companies Act, 2013. The Act states that the conversion of OCDs into equity shares can be done if the terms and conditions of the agreement are fulfilled.

Taxation of Convertible Debentures

The interest paid on convertible debentures is considered an expense and can be claimed as a deduction for tax purposes. When the debenture is converted to equity shares, it can trigger a tax liability.

Conclusion

Convertible debentures offer companies the flexibility to raise capital without determining the share price at the outset. In India, SEBI guidelines regulate the issue of convertible debentures, and companies must follow specific procedures. However, convertible notes come with advantages and disadvantages and should be considered carefully before issuing. Consultation with a financial advisor is strongly recommended to navigate the legal and financial aspects of convertible notes.

FAQs about Convertible Debentures

Q: What are convertible debentures?

A: Convertible debentures are a type of debt security that can be converted into equity by the holder. They are commonly used by companies to raise funds from investors while also offering potential equity participation if the company performs well.

Q: Is CCD debt or equity?

A: CCD (Compulsorily Convertible Debentures) is a type of hybrid security that starts as debt and is eventually converted into equity.

Q: What are compulsory convertible debentures under Companies Act, 2013?

A: Compulsory convertible debentures are a type of debt security in which the holder is required to convert the instrument into equity after a specific period. Under the Companies Act, 2013, such debentures are deemed to be equity shares from their date of allotment.

Q: Can we redeem compulsorily convertible debentures?

A: Compulsorily convertible debentures are redeemed by converting them into equity shares. They cannot be redeemed for cash or any other form of consideration.

Q: What are the benefits of compulsory convertible debentures?

A: The key benefits of compulsorily convertible debentures are that they allow companies to raise funds at lower interest rates compared to other debt instruments, while also potentially offering stockholdership if the company performs well. This enables companies to attract long-term investors who are willing to take on more risk.

Q: Is DRR required for compulsory convertible debentures?

A: Yes, companies are required to create a Debenture Redemption Reserve (DRR) for compulsorily convertible debentures along with other debt securities.

Q: What are the two types of convertible debentures?

A: The two types of convertible debentures are partially convertible debentures and fully convertible debentures.

Q: What is the difference between fully convertible debentures and compulsory convertible debentures?

A: Fully convertible debentures are convertible into equity shares at the option of the holder, while compulsorily convertible debentures mandate the conversion of the instrument into equity after a specified period.

Q: Can compulsorily convertible debentures be converted into preference shares?

A: No, compulsorily convertible debentures cannot be converted into preference shares.

Q: Can a company issue compulsory convertible debentures?

A: Yes, a company can issue compulsorily convertible debentures subject to certain conditions prescribed under the Companies Act, 2013.

Q: What is the maximum period of CCD?

A: The maximum period of compulsion for conversion of CCDs into equity shares is five years from the date of allotment.

Q: Can OPC issue non-convertible debentures?

A: No, an OPC (One Person Company) is not permitted to issue non-convertible debentures.

Q: Can convertible debentures be converted into equity shares?

A: Yes, convertible debentures can be converted into equity shares based on the terms and conditions specified in the agreement.

Q: What is the procedure to issue debentures by Private Company?

A: A private company can issue debentures by following the procedures prescribed under the Companies Act, 2013. The company must pass a board resolution, prepare a debenture trust deed, and file relevant forms with the Registrar of Companies.

Q: What is the process of compulsory convertible debentures?

A: The process of compulsorily convertible debentures involves the issuance of debentures that are mandatorily converted into equity shares after a specified period.

Q: What is an example of a convertible debt?

A: An example of a convertible debt is a bond that can be converted into common stock at a specified price over a certain period.

Q: What is the difference between non-convertible and convertible debentures?

A: Non-convertible debentures cannot be converted into equity shares, while convertible debentures can be converted into equity shares or stock.

Q: What is the difference between convertible debentures and optionally convertible debentures?

A: Optionally convertible debentures provide an option to the holder to convert them into equity shares, while compulsorily convertible debentures are mandatorily converted into equity shares after a specified period.

Q: Why do companies issue convertible debentures?

A: Companies issue convertible debentures to raise funds from investors while also offering the potential for equity participation. This enables companies to attract risk-taking investors who are willing to invest in the long term growth of the company.

Understanding SaaS or Software-as-a-Service

SaaS or Software-as-a-Service is a software distribution model in which a third-party provider hosts applications centrally and licenses them to customers over the internet on a subscription basis. It is one of the three main categories  of cloud computing-based services, alongside Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS).

Pros and Cons of SaaS

SaaS has turned out to be quite helpful to organizations in terms of flexibility and cost-effectiveness, enabling businesses to provide efficient software-based services to large customer bases, using the widespread and ubiquitous availability of the cloud. However, recent stories around hacking and data leaks have shed light on the vulnerability of centrally and cloud-hosted software systems. In this regard, it is essential for SaaS-based startups and businesses to have well-drafted agreements, like a SaaS contract or software-as-a-service agreement, as well as strong technical and procedural security safeguards, to protect legal responsibility and safeguard the distribution and subscription licensing of the offering.

B2B vs B2C

B2B SaaS companies offer cloud business management solutions (products and services) to other companies and businesses, while B2C SaaS businesses sell products and services to consumers directly. Both B2B and B2C are subscription-based and track customer acquisition cost, churn rate, and user lifetime value metrics. However, their marketing strategies and approaches are different.

The Importance of a SaaS Agreement

A SaaS agreement, also known as a software-as-a-service agreement, sets out the provision and delivery of software services to customers through the internet, eliminating the hassle around conventional software licensing models. SaaS agreements are serious undertakings that require careful consideration.  Once properly drafted, a SaaS agreement eliminates the hassle around conventional software licensing models. The terms in a SaaS agreement can be renewed when the subscription period expires. A properly drafted SaaS agreement is crucial to prevent disputes from arising.

Essentials of Every SaaS Agreement

Here are the essential elements that every SaaS agreement should include:

  • Subscription and grant of rights, services, and functionality: Specify the type of service that you render to the client under the agreement, as well as ensure access to the software provided to users, subject to conditions, on a case-to-case basis.
  • Data Protection: Include a clause that highlights the protection of data that will be transmitted to the providers and how they will further process that data.
  • Intellectual Property (IP) Rights: Outline the intellectual properties of all parties involved in the SaaS agreement.
  • Confidentiality Clause: Safeguard confidential and proprietary information that will be shared between the parties.
  • Indemnities: Parties involved in an agreement may suffer certain losses and/or damages for which they shall stand liable and indemnify the other party for all losses, including costs that will be incurred during the course of legal suits.
  • Disclaimer: Include a disclaimer specifying what will not hold the provider liable.
  • Limitation of Liabilities: Limit liabilities of the provider under the SaaS agreement.
  • Representations and Warranties: Include the representations and warranties of both parties in the SaaS agreement. Since the provider will usually be the data processor and the user is the data controller, both parties should have certain warranties set out in the agreement
  • Terms of Service: Set out the term based on the subscription that the user has subscribed for.
  • Force Majeure: This clause will include the course of action at the time of extreme events that can be termed as ‘act of god’ – including hurricanes, tornadoes, floods, etc.
  • Service Level Agreements (SLA): A SaaS agreement should always include an SLA that covers the provisions of technical and support services, including availability and penalties.

SaaS vs EULA

While a SaaS provides the provision and delivery of software services to customers through the internet, an End User License Agreement (EULA)  licenses the end user to use the software in a limited manner. Under SaaS applications, users do not get a copy of the software. SaaS is usually hosted and accessed through the internet, similar to other commonly-used subscriptions availed by consumers for media, gaming, and more. A well-drafted SaaS example can provide more clarity and help in avoiding legal disputes.

SaaSEULA
Full FormSoftware-as-a-ServiceEnd User License Agreement
OwnershipVendor offers the software and users access it on the internet on a subscription basis. Ownership of software is not transferred to the userSoftware is purchased by the end user. Users have all rights – including copyrights. The user can make copies of the software for personal use
Termination of UsageUser’s right to the software ends upon termination of the SaaS agreementUser owns the software and has the grant of copying, downloading and installing it but is not allowed to resell it
Licensing/AccessThe customer is usually granted an access to use the softwareThe customer is provided with the licensing of the product/software

FAQs about SaaS Agreements

Q: What is included in a SaaS agreement?

A: A SaaS (Software as a Service) agreement typically includes terms and conditions related to the usage, access, and hosting of software applications provided via the internet. Key provisions that may be included are payment terms, data privacy and security, intellectual property rights, warranty, indemnification, termination, and liability limitations.

Q: Why use a SaaS agreement?

A: A SaaS agreement is used to establish a legal relationship between the provider and the customer for the use of software programs provided as a service. It sets out the terms and conditions of use to protect the rights of both parties.

Q: What is the difference between a license agreement and a SaaS agreement?

A: A license agreement typically refers to an agreement for the use of software installed on a specific computer or server, while a SaaS agreement governs access to software that is hosted on the internet and accessed via a web browser.

Q: What is the IP clause in the SaaS agreement?

A: The IP (intellectual property) clause in a SaaS agreement addresses ownership and licensing rights related to the software and its components. It defines what proprietary material is considered to be part of the software, how the provider can utilize the software, and how the user can transfer or sublicense the software.

Q: What is the difference between a SaaS agreement and EULA?

A: A EULA (End User License Agreement) is a legal agreement between the software provider and the end-user that governs the use of software, while a SaaS agreement is a legal document that sets out the terms and conditions for the use of software hosted on the internet and accessed via a web browser.

Q: What is a SaaS agreement?

A: An SaaS agreement is a legal contract between a software provider and a customer that outlines the terms and conditions of usage and support of the provider’s software as a service.

Q: What is a SaaS reseller agreement?

A: A SaaS reseller agreement is a legal contract between the software provider and a reseller that outlines the terms and conditions of reselling the provider’s software as a service. It sets out the relationship between the provider, the reseller, and the end-user customers.

Q: How are SaaS contracts structured?

A: SaaS contracts are typically structured to include different levels of service, pricing, payment terms, constraints on usage, data privacy, warranties, and disclaimers. They may also include provisions for technical support, customization, upgrades, and the termination of the agreement. To ensure compliance with applicable legal requirements and best practices, it is important that SaaS contracts are drafted and reviewed by experienced legal professionals.

What Is An Income Statement?

An income statement helps business owners decide whether they can generate profit by increasing revenues, by decreasing costs, or both. It also shows the effectiveness of the strategies that the business set at the beginning of a financial period. The business owners can refer to this document to see if the strategies have paid off and they can come with the best solutions to yield more profit.

What is an Income Statement

An income statement is a financial statement that shows you the company’s income and expenditures. It also shows whether a company is making profit or loss for a given period. The income statement, along with balance sheet and cash flow statement, helps you understand the financial health of your business.

The income statement is also known as a profit and loss statement, statement of operation, statement of financial result or income, or earnings statement.

Components of an Income Statement

While all financial data helps paint a picture of a company’s financial health, an income statement is one of the most important documents a company’s leadership team and individual investors can review, because it includes a detailed breakdown of income and expenses over the course of a reporting period. This includes:

  • Revenue: The amount of money a business takes in during a reporting period
  • Expenses: The amount of money a business spends during a reporting period
  • Income before taxes: All revenue less expenses but before taxes
  • Net income: Income before taxes less taxes
  • Earnings per share (EPS): Division of net income by the total number of outstanding shares

Above categories may be further divided into individual line items, depending on a company’s policy and the granularity of its income statement.

Analysis of an Income Statement

There are two methods commonly used to read and analyze an organization’s financial documents: vertical analysis and horizontal analysis. The difference between the two is in the way a statement is read and the comparisons you can make from each type of analysis.

Upright Analysis It refers to the method of financial analysis where each line item is listed even as a percentage of a base figure. In short, it’s the process of reading down a single column of data in a financial statement, determining how individual line items relate to each other (e.g., showing the relative size of different expenses, as line items may be listed as a percentage of operating expenses). This type of analysis makes it simple to compare financial statements across periods and industries, and between companies, because you can see relative proportions. It also helps you analyze whether performance metrics are improving.

Parallel Analysis It reviews and compares changes in the amounts in a company’s financial statements over multiple reporting periods. It’s frequently used in absolute comparisons, but can be used as percentages, too. Horizontal analysis makes financial data and reporting consistent along with growth comparison to it’s competitors.

Conclusion

In conjunction with the cash flow statement, balance sheet, and annual report, income statements help company leaders, analysts, and investors understand the full picture of a business’s operational results so they can determine its value and efficiency and, ideally, predict its future trajectory. Financial analysis of an income statement can reveal that the costs of goods sold are falling, or that sales have been improving, while return on equity is rising. Income statements are also carefully reviewed when a business wants to cut spending or determine strategies for growth.

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Tax Calculator for Tax Regime – Old vs New

Are you wondering which tax regime you should opt for? While there is no clear-cut solution to the same, this blog post may go some ways in providing some clarity to this question. We shall detail the new tax regime and have shared the download link to a simple tax calculator prepared by us.

The Budget 2020 has brought a unique concern to the taxpayers through announcement of a new tax regime. It offers more tax slabs and lower tax rates. This was long demanded by most taxpayers, but it came with the catch of removal of all the deductions and exemptions available.

To add to this confusion, the finance minister gave taxpayers a choice between the new regime and existing one, leaving it to the citizens to decide on the basis of their preference. Instead of providing simplicity, understanding the tax regime in India may have become more complex.

Let us understand the new tax regime and what does it bring as a package.

Applicability:

The New tax regime is applicable to resident Individuals and HUF (“Hindu Undivided Family”), from the Financial Year 2020-21.

Proposed Tax Rates:

Health and Education Cess and Surcharge provision remains the same irrespective of the option chosen.

Point to Choose:

Tax payers can either choose to continue with existing tax system or select the new tax regime.

Tax Calculator for Tax Regime - Old vs New
Tax Calculator for Tax Regime – Old vs New

What benefit does it offer?

There are various benefits to this, some of them listed below:

  • It provides an opportunity to increase the take home salary to the taxpayers;
  • No need to worry about investments/deductions every year;
  • Reduced compliances/paperwork as deductions/exemptions are not available;
  • Easy and Self-competent payment of taxes and filing of returns;
  • A good scheme for small taxpayers for a moderate class income range

What is there to lose:

Under this scheme, there is a list of exemptions/ deductions that have been withdrawn. Here is the list of exemptions/deductions not available anymore – Click.

Currently, under the old regime, the exemptions/ deductions allow you to lower your tax amount by investing, saving, or spending on specific items. However, it also means every year you have to find ways to optimize your salary and savings/investments so as to keep your taxable income to the minimum.

The Choice:

So basically, every person will have his own unique New Tax Slab Vs Old Tax Slab calculations as the deductions claimed by the person may be unique to him. Each individual tax payer ideally has to do their own calculations and depending on the amount of deductions/ exemptions being claimed, it is better to pick the better one between the two.

Here are steps you can follow:

  • Ascertain your income under each head;
  • Determine your exemptions/ deductions;
  • Calculate the tax liability using the tax calculator given below;
  • Decide where do you pay less

Tax Calculator:

We have created a simple tax calculator which will help you to determine your tax liability under both the tax regime considering the steps above.

You can access the calculator here – Download Tax Calculator

Our Support:

We care for the challenges and troubles that you face. We simplify your business so that you can spend time on things that matter. Please refer the “Resources” tab above to find more useful things.

Telemedicine Guidelines – Indian Laws for Tech Platforms

Telemedicine is changing the way healthcare services are delivered. As more and more patients opt for virtual healthcare, it’s crucial for med-tech platforms to comply with telemedicine requirements.

The Notification of the Telemedicine Practice Guidelines (“Telemedicine Guidelines”/ “Guidelines”) as a part of Appendix 5 of the Indian Medical Council (Professional Conduct, Etiquette & Ethics) Regulations, 2002 (“MCI Code”), has made: (a) the practice of the medical profession; and (b) provision of medical care over technology platforms, legal and regulated. These Guidelines impact a cross-section of stakeholders, such as medical professionals (“MP”), registered medical practitioners (“RMPs”), patients, caregivers and med-tech platforms.

While med-tech platforms are primarily responsible for ensuring that the MPs providing services comply with the ethical and legal aspects of telemedicine, they must also abide by the relevant laws and regulations. The Guidelines are for guidance purposes, laying out the primary principles, i.e. the contours within which telemedicine practice in India is to be followed. However, the Guidelines need to be read in conjunction with other applicable laws.

The laws that med-tech offering telemedicine services in India must comply with include: (a) the Indian Medical Council Act, 1956 (MCI Act) and the MCI Code; the Drugs and Cosmetics Act, 1945 and Rules made thereunder (D&C Act); the Telecom Commercial Communication Customer Preference Regulations, 2018 (TCCP Regulations); the Consumer Protection Act, 2019 (CPA); and the Foreign Exchange Management Act, 1999 (FEMA).

In conclusion, while the Guidelines are crucial, the med-tech platforms offering telemedicine services must comply with the necessary ethical and legal aspects of telemedicine in order to avoid penalties and potential liabilities. Before implementing tech-based solutions for telemedicine, businesses should evaluate the mandatory requirements and ensure compliance with relevant laws and regulations, in order to reduce potential liabilities

FAQ’s

Q: How to start a telemedicine service in India?

A: Before starting telemedicine services in India, med-tech platforms must comply with telemedicine requirements laid out by the Ministry of Health and Family Welfare and NITI Aayog. They must evaluate the nature of services and ensure compliance with the relevant laws and regulations, such as the Indian Medical Council Act, 1956 and the Indian Medical Council (Professional Conduct, Etiquette & Ethics) Regulations, 2002 the Drugs and Cosmetics Act, 1945 and Rules made thereunder; the Telecom Commercial Communication Customer Preference Regulations, 2018; the Consumer Protection Act, 2019; and the Foreign Exchange Management Act, 1999.

Q: What are the requirements of telemedicine standards?

A: The requirements of telemedicine standards in India contain a set of Telemedicine Practice Guidelines (“Guidelines”) as part of Appendix 5 of the Indian Medical Council (Professional Conduct, Etiquette & Ethics) Regulations, 2002, which outlines the legal and regulatory aspects with respect to the practice of medical professionals through med-tech platforms, for medical care and consultations. These guidelines provide legal and ethical frameworks and impact various stakeholders like medical professionals, registered medical practitioners, patients, caregivers, and med-tech platforms.

Q: What are the protocols used in telemedicine services? 

A: Telemedicine services transmit medical information from the patient to the doctor via telecommunication technology as per the applicable laws. The protocol used in telemedicine services depends on the type of service provided, including audio-only consultation, video consultation, or text-based services. These protocols combine the use of equipment such as smartphones, tablets, laptops, and medical devices to assist edical professionals in providing the necessary healthcare services.

Q: Are telemedicine services legal in India? 

A: Yes, telemedicine services are legal in India provided that the businesses offering med-tech platforms comply with the Telemedicine Practice Guidelines (“Guidelines”) as a part of Appendix 5 of the Indian Medical Council (Professional Conduct, Etiquette & Ethics) Regulations, 2002, in addition to other relevant applicable laws and regulations. Med-tech platforms offering telemedicine services must evaluate the nature of services and comply with necessary legal and ethical aspects of telemedicine, in order to reduce potential liabilities and ensure better and qualitative healthcare.

Data Privacy for Telemedicine Platforms

Telemedicine Platforms are those that provide a technology platform (website or an app) to facilitate online medical care, through audio, visual and text based means.

Such Telemedicine Platforms must be cognisant of: (a) their practices relating to handling data of patients, Medical Professional(s) (“MP(s)”) and other caregivers (hereinafter referred to as “User Data”); and (b) what impact mishandling of such User Data would have.

In India: (a) the Information Technology Act, 2000 (“IT Act”); (b) the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“Data Protection Rules”); and (c) the Information Technology (Intermediaries Guidelines) Rules, 2011 (“Intermediary Guidelines”), presently regulate how Platforms providing telemedicine services handle the data of its users.

Platforms which: (a) provide services that enable recording of Sensitive Personal Data or Information (“SPDI”); and (b) place cookies to record user behaviour,  could become liable under the  IT Act, the Data Protection Rules and the Intermediary Guidelines.

Given the sensitivity of health care data, the Indian Government proposed the Digital Information Security in Healthcare Act (“DISHA“) in the year 2018, and has been deliberating upon the establishment of a National e-health Authority (“NeHA”) since 2015 with a goal to ensure the development of an e-health ecosystem and enable people centric health services in a cost-effective manner. DISHA aims to establish NeHA and State e-health Authorities (SeHA). Moreover, the enactment of the Digital Personal Data Protection Bill, 2022 (“DPDP Bill”), and its consequent effect will be something that would impact how Platforms provide their services.

Role of Platforms as Intermediaries: Active or Passive?

The applicability of the IT Act is slightly different for Platforms which are set up to only facilitate the interaction between the patient and the MP, and are not directly involved in the provision of medical care. In such cases the Platform would be considered as an ‘Intermediary’ under the IT Act and the Intermediary Guidelines. Under the Indian legal framework, Intermediaries are exempt from many of the liabilities/obligations placed by the IT Act on entities processing personal data.

As per section 79 of the IT Act, an Intermediary is not liable for any third party information, data, or communication link made available or hosted by it. This exemption applies only if:

  1. the function of the intermediary is limited to providing access to a communication system over which information made available by third parties is transmitted or temporarily stored or hosted;
  2. the intermediary does not – initiate the transmission; select the receiver of the transmission AND select or modify the information contained in the transmission; and
  3. the intermediary observes due diligence (as prescribed under the Intermediaries Guidelines) while discharging its duties under the IT Act.

One of the key elements of section 79 of the IT Act is that a Platform must not, (a) initiate the transmission of communication/data by, between its users; and (b) select the receiver of the transmission; and (c) select or modify the information contained in the transmission.

The manner in which a Telemedicine Platform provides its services, would more often than not, require it to facilitate a transaction and/or transmission of data initiated by their users (i.e. MPs and patients), and thereby, many a times, placing more responsibility on a Telemedicine Platform than would be applicable to an Intermediary, under the IT Act. Since a Platform would need to build their tech framework in a manner that facilitates transactions/transmissions, this circumstance may seem harsh.

However, when it comes to initiating a transmission, selecting the receiver of a transmission or selecting or modifying the information contained in the transmission, the Courts in India have laid down the test of passivity.

Essentially, the following are the factors that could determine that a Telemedicine Platform is playing a passive role in the ecosystem, and is therefore granted the protection of an Intermediary:

  1. Whether the role played by that service provider is neutral, in the sense that its conduct is merely technical, automatic and passive, pointing to a lack of knowledge or control of the data which it stores;
  2. Whether the platform is responsible for initiating the transmission, i.e., placing the listing on the website (for Platforms the important question would be whether there is any active uploading, suggesting or placing on such Tech Platform, the services of an MP);
  3. Whether the platform is involved selecting the persons who receive the information (for Platforms this would mean whether they choose/have a say (apart from legally mandated due diligence requirements on MPs) in who/what gains access to their services); and
  4. Does the entity controlling the platform have the power to select or modify the information that is being exchanged on its platform.

Thus, Platforms would only be considered as Intermediaries if their conduct is passive, technical and automatic in their facilitation of Telemedicine based care.

Privacy related Protocols to be followed by Telemedicine Platforms

1.    A Platform would be required to have in place a set of rules and regulations in place that determine how data of users of its Platform will be used. This would require the publishing of a privacy policy, user agreement, terms and conditions et al. that determine the terms of access and use of the service provided by the Platform.

2.    The privacy policy and terms of use/user agreement of a Tech Platform, should be designed and stated in such a way that the patients using the Platform, are aware of the type of SPDI collected, the purpose for which the same is done, the intended recipients of the SPDI and the requirement and the persons/parties to whom SPDI will be disclosed to.

3.    Before the SPDI of a patient/user is disclosed to a third party, or before the same is transferred, consent of such patient/user must be acquired.

4.    The Platform shall be required to have in place a grievance officer, the details of which are provided on the user agreement/privacy policy of the Platform, and such an officer shall be required to deal with the grievances of the patients/users in relation to their processing of the SPDI.

5.    The Platform shall be required to comply with ‘reasonable security procedures and practices’ under the IT Act. A Platform will be deemed compliant with such procedures and practices if it implements the data security standard afforded by the IS/ISO/IEC 27001 on “Information Technology– Security Techniques – Information Security Management System – Requirements” or similar standards, in order to protect the SPDI.

Implementing ‘POSH’ (Policy on Sexual Harassment) at Workplace – Complaints & Compliance

 

Introduction:

Learn how start-ups and small businesses can effectively implement the Sexual Harassment of Women at Workplace (Prevention, Prohibition, and Redressal) Act, 2013 (POSH Act). This legislation gained global attention due to the significant impact of the ‘MeToo’ movement, emphasizing the importance of protecting women against sexual harassment, particularly in the workplace. Sexual Harassment at workplace is an extension of violence in everyday life and is discriminatory and exploitative, as it affects women’s right to life and livelihood. In India, for the first time in 1997, a petition was filed in the Supreme Court to enforce the fundamental rights of working women, after the brutal gang rape of Bhanwari Devi a social worker from Rajasthan. As an outcome of the landmark judgment of the Vishaka and Others v State of Rajasthan the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, was enacted wherein it was made mandatory for every employer to provide a mechanism to redress grievances pertaining to workplace sexual harassment and enforce the right to gender equality of working women. The Act is also unique for its wide ambit as it is applicable to the organized sector as well as the unorganized sector.

What is POSH and why was it enacted?

The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, popularly known as POSH Act, is a landmark legislation in India enacted on December 9, 2013. It aims to protect women from sexual harassment at their workplace and provide a safe and respectful working environment for them.

The POSH Act defines sexual harassment as any unwelcome sexual advances, requests for sexual favours, or other verbal or physical conduct of a sexual nature that:

  • Affects the dignity of a woman employee.
  • Creates a hostile work environment for her.
  • Interferes with her work performance.
  • Leads to her intimidation or humiliation.

The Act applies to all workplaces in India, regardless of their size or nature, whether public or private. It covers not only employees but also interns, trainees, apprentices, and domestic workers.

Prior to the POSH Act, there was no specific law addressing sexual harassment at workplaces in India. This often led to underreporting of incidents and inadequate grievance redressal mechanisms. The POSH Act was enacted to address this gap and ensure effective prevention, prohibition, and redressal of sexual harassment at workplaces.

Popular Sections of POSH Act are:

  • Section 3: Defines sexual harassment and its various forms.
  • Section 4: Mandates every employer to constitute an Internal Complaints Committee (ICC) to investigate complaints of sexual harassment.
  • Section 5: Outlines the composition and functions of the ICC.
  • Section 6: Defines the procedure for filing a complaint of sexual harassment.
  • Section 7: Specifies the powers of the ICC to investigate complaints and recommend appropriate action.
  • Section 8: Provides for penalties for sexual harassment, including dismissal from service.
  • Section 9: Mandates employers to organize awareness programs on sexual harassment for all employees.

Who is responsible for implementing POSH policies in the workplace?

In the workplace, the ultimate responsibility for implementing and enforcing POSH (Prevention of Sexual Harassment) policies falls squarely on the employer’s shoulders. This legal obligation, often mandated by national and regional regulations, requires employers to take proactive steps to foster a safe and respectful work environment for all employees. This encompasses various tasks, including crafting a comprehensive POSH policy outlining prohibited behaviors, establishing a dedicated Internal Complaints Committee (ICC) to handle harassment reports, conducting regular training sessions for employees and managers on recognizing and preventing sexual harassment, and ensuring prompt and fair investigation and resolution of any reported incidents. By taking ownership of POSH implementation, employers demonstrate their commitment to creating a workplace free from harassment and discrimination, fostering a culture of mutual respect and dignity for all.

Applicability of the Act:

The Act applies to all employers, whether in public or private establishments, including institutions, organizations, and establishments with contractual obligations towards their employees.

Key Compliance Steps to be followed for POSH:

  1. Establish an Internal Policy: Formulate and widely disseminate an internal policy outlining workplace guidelines, defining sexual harassment, explaining the grievance and complaints redressal mechanism, and providing details about the Internal Committee and Local Committee. The Policy must be notified or displayed prominently at a common place and employees must be aware of it and should have ready access to it at all times.
  2. Set up an Internal Committee: Create an Internal Committee and inform employees about its existence in writing. The committee should consist of a Presiding Officer (a senior-level woman employee), at least two members with social work or legal knowledge, and one member from an NGO or someone familiar with sexual harassment issues. Ensure that at least half of the committee members are women. Tenure of each member of the Internal Committee shall be maximum 3 years.
  3. Raise Awareness: Conduct workshops and seminars at the workplace to promote general awareness of sexual harassment, its prevention, and the Act’s provisions.

Importance of Internal Complaints Committee for POSH 

If your organization has more than 10 employees, it is mandatory to establish an Internal Complaints Committee.

A. Structure

This committee consists of –

  • Chairperson/Presiding Officer: Women who hold top positions in the company’s workforce shall serve in these roles.
  • Two Members: They must be staff members and ideally dedicated to the advancement of women’s rights, possess social work expertise, or be knowledgeable about the law.
  • External Member: NGOs that oppose women’s rights, physicians, and advocates are examples of external members. They also provide external member empanelment and capitalize on tax refunds where applicable

B. Responsibilities

The Internal Complaints Committee is essential to the operation of the Act’s provisions and the accomplishment of the Internal Complaints Committee Policy’s goals. Therefore, the Internal Complaints Committee’s primary duty is:

  • Putting into practice the internal complaints committee’s anti-sexual harassment policy. addressing grievances filed by parties in accordance with the Internal Complaints Committee Policy.
  • Advising the Employer to take certain measures
  • This committee serves as an internal platform for addressing and resolving sexual harassment complaints. It provides immediate accessibility to the victim to report to the internal committee within the organization and ensures timely actions can be taken. The Internal Committee and the parties involved in each case are required to maintain absolute confidentiality about the case and proceedings.

C. Authority

The Internal Complaints Committee is essential to the operation of the Act’s provisions and the accomplishment of the Internal Complaints Committee Policy’s goals. 

  • In accordance with the Internal Complaints Committee Policy, it has the authority to open an investigation into a complaint of sexual harassment at work.
  • IC has the authority to call parties and witnesses to testify before the committee.
  • It has the authority to call witnesses for examination at its discretion if the Committee members think it essential.

According to POSH law, every organization must post the names and contact information of its current IC members on its official website and in conspicuous locations within the building.

D. Principal Duties of Internal Complaints Committee:

  • Get reports on workplace sexual harassment
  • Launch and carry out a probe in accordance with the business protocol.
  • Provide the results and suggestions of any such investigations.
  • Work together with the Employer to adopt the necessary measures.
  • Observe complete secrecy throughout the procedure in accordance with the Internal Complaints Committee Policy’s stated requirements.
  • Send in yearly reports using the format specified.
  • It is necessary for the Internal accusations Committee to remain watchful in order to address and promptly handle any accusations of sexual harassment.

Role of the Local Committee in POSH

In the absence of an Internal Complaints Committee, victims can approach the Local Committee, established by the Government for each district, to file complaints against their employers.

Compliance Requirements

Employers covered under the Act must submit an annual report at the end of each calendar year to the local District Officer, providing details of complaints received, actions taken, pending and resolved complaints, current committee members and details of awareness workshops conducted during the year.

Penalties for Non-compliance to POSH

Failure to comply with the Act may result in a fine of up to Rs. 50,000/- and potential cancellation of the business license for repeated violations.

Relief Provided by the POSH Act

Any woman who experiences sexual harassment can lodge a complaint with either the Internal Committee or the Local Committee within three months of the incident. A legal heir or authorized person of the victim can also file the complaint as prescribed by the POSH Act.

Step by Step Redressal Process for POSH Complaints

1.) Procedure for Conciliation:

In the event that the Complainant submits a written request, the Internal Complaints Committee may attempt to resolve the issue through conciliation before opening an investigation. Such conciliation cannot be predicated on a monetary settlement. If a settlement has been reached, the IC will document it and send it to the company so that it can proceed with the actions outlined in the IC’s recommendation. Additionally, copies of the settlement as recorded shall be given to the Respondent and the Complainant by the Internal Complaints Committee. In the event that conciliation is achieved, the IC won’t have to carry out any more investigation. Complainant may file a formal complaint with the IC to request that the matter be looked into if they believe the Respondent is not abiding by the conditions of the Settlement or that the Company has not taken any action.

2.) Inquiry

When conciliation fails to produce a settlement or could not be reached, the investigation process starts, and the Internal Complaints Committee is required to look into the complaint. If the aggrieved party notifies the IC that the respondent has not followed any of the provisions of the settlement, an investigation may also be opened. After receiving the complaint, the Internal Complaints Committee will send one copy to the respondent and request a response within seven working days. Within ten working days after receiving the complaint, the responder must file a response that includes the names and addresses of all witnesses as well as a list of supporting documents. It must not be permitted for either the complainant or the responder to have a lawyer represent them. Throughout the whole process of the IC proceedings, neither the respondent nor the complainant may have a lawyer represent them.

The complainant and respondent will be heard by the Internal Complaints Committee on the date(s) that have been communicated to them beforehand, and natural justice principles will be upheld. The Independent Commission (IC) may halt the investigation process or provide an ex-parte ruling if the complainant or respondent misses three consecutive personal hearings without good reason. However, the IC must give written notice to the party or parties 15 days prior to any such termination or ex-parte order. The Internal Complaints Committee has ninety days from the date of complaint receipt to conclude the investigation. Within ten days of the inquiry’s conclusion, the IC will transmit its findings and recommendations to the relevant authorities, the complainant(s), and the respondent(s).

3.) Interim Relief

In accordance with the Internal Complaints Committee Policy, in the event that the complainant submits a written request, the Internal Complaints Committee may suggest to the employer, while the investigation is still pending: To transfer the responder or the resentful party to a different place of employment. To allow the resentful party to take leave for a maximum of three months; however, this must be in addition to any leave to which she would otherwise be entitled. To provide the harmed party with any further remedy that is deemed suitable. To prevent the respondent from providing information regarding the complainant’s performance.

4.) Compensation

According to Internal Complaints Committee policy, IC’s remuneration will be decided upon by taking into account:

  • The emotional agony, grief, suffering, and mental damage inflicted upon the resentful employee;
  • The loss of a professional chance as a result of the sexual harassment occurrence;
  • The victim’s out-of-pocket costs for medical and/or psychological care;
  • The accused person’s earnings and social standing; and Whether such payment might be made in full or in installments.

Conclusion

The acronym “POSH” might bring culinary delights to mind, but in India, it stands for something far more crucial: the Prevention of Sexual Harassment (POSH) Act, 2013. This landmark legislation has brought about a seismic shift in safeguarding women’s right to a safe and dignified workplace. While challenges remain, the impact of POSH cannot be understated.

  • Sexual Harassment: The Act defines and prohibits various forms of unwelcome sexual conduct, empowering women to speak up and seek redressal.
  • Workplace: POSH applies to all organizationspublic and private, creating a safer environment across sectors.
  • Internal Complaints Committee (ICC): This mandatory body within organizations investigates complaints and recommends action, ensuring internal accountability.
  • Awareness and Training: POSH mandates sensitization programs for employers and employees, fostering a culture of respect and equality.
  • Penalties: Non-compliance with POSH provisions attracts penalties, deterring misconduct and encouraging adherence.

Progress and Challenges:

  • Increased Reporting: POSH has led to a surge in reported cases, indicating greater awareness and confidence in the system.
  • Empowered Women: The Act has provided women with a legal framework to challenge harassment and seek justice.
  • Shifting Norms: POSH has sparked important conversations about gender equality and acceptable workplace behavior.

Challenges Remain:

  • Implementation Gaps: Ensuring effective implementation across organizations, especially smaller ones, requires ongoing efforts.
  • Victim Blaming: Societal attitudes and victim-blaming tendencies can still deter reporting.
  • Timely Redressal: Ensuring swift and fair investigations and outcomes remains crucial.

Looking Ahead:

POSH has been a game-changer in creating safer workplaces for women in India. Continued awareness campaigns, robust implementation, and addressing cultural nuances are key to fully realizing its potential. As this journey progresses, POSH holds the promise of a future where workplaces are truly respectful and equitable for all.


FAQs about POSH Policy

Q. What is POSH? 

POSH stands for Prevention of Sexual Harassment. It’s a law in India mandating organizations to create a safe work environment free from sexual harassment. 

Q. Who is covered under POSH? 

Any woman working or visiting a workplace, including permanent, temporary, interns, trainees, and visitors can file a complaint under POSH.

Q. What constitutes sexual harassment? 

POSH broadly defines it as unwelcome sexual advances, requests for sexual favors, verbal or physical conduct of a sexual nature, creating a hostile work environment, and retaliation for reporting harassment.

Q. Is POSH applicable to my organization? 

YES. The POSH Act applies to all organizations in India, regardless of size or industry, with 10 or more employees.

Q. What are my organization’s responsibilities under POSH?

You must form an Internal Complaints Committee (ICC) to investigate complaints, provide training on POSH awareness, and maintain records.

Q. How do I form an ICC? 

The ICC requires at least one external member, preferably a woman, and internal members from different departments. Training and orientation are crucial.

Q. What is the complaint process?

 An aggrieved woman can file a written or verbal complaint with the ICC, who then conduct an inquiry and recommend appropriate action.

Q. What are my options if I experience sexual harassment? 

You can file a complaint with the ICC or directly approach the Local Complaints Committee (LC) set up by the government. Legal action is also an option.

Q. What are some resources available for understanding and implementing POSH?

The Ministry of Women & Child Development website offers extensive information, including FAQs, guidelines, and training modules. Several NGOs and legal resources also provide support.

Q. Where can I get further help? 

If you have specific questions or require assistance, consider contacting a lawyer specializing in women’s rights or reach Treelife. Additionally you may gain more insights on POSH policy via this Official Handbook from Govt. of India

https://wcd.nic.in/sites/default/files/Handbook%20on%20Sexual%20Harassment%20of%20Women%20at%20Workplace.pdf 

STAY SAFE, KNOW YOUR RIGHTS!